Shift Leader

Insomnia Cookies • Food & Beverages • Transportation & Logistics • Doctoral Degree (PhD) • 1 day ago
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Salary
$30k per year
Location
In office (Mankato)
Seniority
Staff · 1+ year exp
Employment
Part-Time

Confirmed on the employer's own hiring board on Sep 23, 2026. First seen by Alion on Sep 22, 2026. Insomnia Cookies scores C on the Alion truth index.

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Insomnia Cookies

Insomnia Cookies is a bakery chain specializing in the late-night delivery of warm, freshly baked cookies, ice cream, and desserts. The company operates hundreds of locations across the United States, predominantly catering to college campuses and urban areas with service running late into the early morning hours. Headquartered in Philadelphia, Pennsylvania, it provides sweet treats through physical storefronts as well as a robust digital delivery platform.
insomniacookies.com • HQ: Philadelphia, United States • Delivery • Food & Beverages • Bakery & Pastry • Transportation & Logistics • 1001-5000 employees
As a Shift Leader at our MSU store located at 1600 Warren St, Mankato MN 56001, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

SOME OUR SWEET SHIFT LEADER PERKS:

  • Morning shift available (10:00 a.m. - 5:00 p.m.)
  • Starting pay $14.50/hr.
  • Excellent training & mentorship
  • Job stability with a rapidly growing and reputable company
  • Achievable growth/promotion opportunities
  • You get to work in a fun, exciting team environment
  • FREE cookies with every shift!

WHAT WILL I DO AS A SHIFT LEADER?

  • Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
  • Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
  • Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
  • Support and work alongside the Cookie Crew
  • Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
  • Manage cash handling and deposits

DESIRED SKILLS/EXPERIENCE:

  • At least 1 year of working experience in a customer service focused role
  • Point of Sales systems experience
  • Outstanding communication, time management, and people skills
  • Outgoing/friendly/patient
  • Detail focused and results-oriented
  • Ability to lead-by-example and motivate others
  • Ability to lift up to 40 lbs.
  • Legally eligible to work in the United States
  • Must be 18 years or older to be employed
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