{"id":3277572,"url":"https://alion.io/job/insomnia-cookies-store-manager-bristol","title":"Store Manager - Bristol","company":{"id":4418417,"name":"Insomnia Cookies","domain":"insomniacookies.co.uk","url":"https://alion.io/company/insomniacookies","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bristol, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":32000,"max":35000,"currency":"GBP","period":"year","gross":null,"usd_annual":46811},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T12:36:24Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-03T05:55:17Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Purpose of the Role\nThe Store Manager is responsible for the overall performance, safety, and success of their bakery. They will lead the store team to deliver exceptional customer experiences, strong commercial results, and consistent brand standards in line with Insomnia Cookies’ late-night, digital-first model. Reporting to the District Manager, this role is ideal for a confident, people-focused leader who thrives in a fast-paced environment and takes full ownership of operational delivery, team development, and in-store performance.\nBusiness Context\nInsomnia Cookies is a late-night, digital-first bakery delivering warm cookies to customers long after most bakeries have closed. The Store Manager ensures their bakery consistently delivers outstanding experiences, both in-store and through delivery channels, while operating safely, compliantly and profitably. As the UK business grows-with ambitious plans for new store openings and regional expansion-the Store Manager plays a critical role in embedding scalable processes, developing future leaders through team development, and acting as a local brand ambassador within the community by delivering outstanding customer experience.\nKey Challenges and Focus Areas\nPeople Leadership: Build, coach, and retain a high-performing store team, developing Shift Leaders and future Store Managers.\nConsistency and Standards: Deliver Insomnia Cookies brand, operational, and food safety standards every day.\nOperational Ownership: Take accountability for all day-to-day store operations, resolving issues quickly and effectively.\nCustomer Experience: Ensure every customer receives a consistently excellent Insomnia experience.\nCommercial Performance: Balance sales growth, labour efficiency, and cost control to deliver store targets.\nKey Responsibilities\nCommerciality & Store Performance\nOwn and deliver store-level sales, labour, and profitability targets.\nUnderstand and manage key store KPIs, using data to drive improvements.\nMaximise commercial opportunities through strong execution of promotions, upselling, and local initiatives.\nControl costs, waste, stock, and cash handling to protect profitability.\n Drive Sales & Profit Protection \nExecute company-led marketing initiatives, promotions, and Limited Time Offers (LTOs) in-store.\nSupport profit protection by managing labour efficiency, reducing waste, and maintaining strong operational controls.\nIdentify local opportunities to drive incremental sales while maintaining brand integrity.\nPeople Leadership & Development\nRecruit, onboard, train, and develop store team members and Shift Leaders.\nProvide hands-on coaching during shifts to improve skills, confidence, and operational execution.\nBuild a strong succession pipeline within the store.\nFoster an open, inclusive, and collaborative culture where ideas are encouraged and accountability is clear.\nManage performance, absence, and conduct in line with company policies and UK employment legislation.\nMarketing, Community & Brand\nDeliver in-store execution of marketing campaigns, LTOs, and new product launches.\nSupport local community engagement and events to build brand awareness.\nAct as a brand ambassador for Insomnia Cookies within the local area.\nOperational Excellence & Compliance\nEnsure full compliance with health & safety, food hygiene, and operational standards at all times.\nMaintain a safe, clean, and well-organised bakery environment.\nEnsure opening, closing, and late-night trading procedures are followed correctly.\nEscalate operational risks or incidents promptly to the District Manager.\nSupport new team members and, where required, assist with new bakery openings or training in nearby stores.\nCandidate Profile\nExperience\nPrevious experience as a Store Manager, Assistant Manager, or equivalent leadership role in retail, QSR, or hospitality.\nExperience in fast-paced, high-volume environments.\nExposure to delivery-led or late-night operations is an advantage\n\nLeadership Style\nHands-on, people-focused, and approachable.\nConfident coaching and developing teams through example.\nEncourages trust, open communication, and idea sharing.\nBalances operational detail with a broader commercial mindset.\nCommercial Acumen\nStrong understanding of store-level KPIs, labour management, and sales drivers.\nComfortable using performance data to make decisions and drive improvement.\nFocused on both sales growth and cost control.\n\nMindset & Traits\nEnergetic, resilient, and adaptable.\nStrong sense of ownership and accountability for store results and team development.\nSolutions-oriented with the ability to manage competing priorities.\nAmbitious and motivated to grow within Insomnia Cookies.\n Interpersonal & Cultural Fit\nBuilds strong relationships with their team, peers, and support functions.\nChampions Insomnia Cookies’ culture, values, and customer-first approach.\nEncourages creativity, collaboration, and contribution at all levels.\nSweet Perks\nCompetitive salary plus quarterly bonus based on KPIs\nLife Assurance\nPension\nHoliday Pay\nGuaranteed paid day off for your birthday - Who wants to be at work on their birthday?\nEmployee assistance and wellness support\nFlexible work schedules\nFun and exciting team environment\nUnrivalled culture and values - Work with the team not by yourself\n50% discount\nEnjoy a free cookie on every shift","description_format":"text","description_chars":5336,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-26T15:21:54Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":24,"reasons":["seen:7","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":46811,"is_top_pay":false},"html_url":"https://alion.io/job/insomnia-cookies-store-manager-bristol","json_url":"https://alion.io/job/insomnia-cookies-store-manager-bristol.json","meta":{"generated_at":"2026-11-03T08:49:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12536,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4418417},"rest":"https://alion.io/mcp/rest/get_company?id=4418417"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finsomnia-cookies-store-manager-bristol"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finsomnia-cookies-store-manager-bristol"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finsomnia-cookies-store-manager-bristol"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/insomnia-cookies-store-manager-bristol\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finsomnia-cookies-store-manager-bristol"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3277572}},{"tool":"search_jobs","arguments":{"company":"insomniacookies.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3277572},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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