{"id":2885337,"url":"https://alion.io/job/insomniac-games-user-research-intern-tools-masters","title":"User Research Intern (Tools)- Master's","company":{"id":111395,"name":"Insomniac Games","domain":"insomniac.agency","url":"https://alion.io/company/insomniac","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Burbank, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":65000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":408},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Miro","optional":false}],"status":"live","first_seen_at":"2026-10-19T22:16:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-03T15:29:17Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Job ID: R-125941\nRole Summary: \nJoin Insomniac Games and gain hands-on experience conducting research that helps improve game development workflows and player experiences. \nAs a User Research Intern, you'll collaborate with the User Research and Development Management teams to understand how individual contributors and leads use development tools such as Jira, Miro, and Confluence. You'll explore how these tools support daily workflows, identify challenges, and help uncover opportunities to improve how teams work together. \nYou'll also support player research on game projects, gaining practical experience with surveys, interviews, usability testing, observation, and data analysis. This internship offers the opportunity to apply research methods to both internal development processes and player experiences while learning from experienced researchers and cross-functional partners. \nWhat You’llBe Doing: \nCollaborate with User Research and Development Management partners to develop research questions about tool use, workflow challenges, user needs, and workarounds across the studio. \nDesign and conduct surveys with individual contributors and leads to understand their experiences using Jira, Miro, Confluence, and related systems. \nAssist with recruiting research participants and conducting interviews or observed workflow sessions, including remote sessions, while following participant consent and studio practices for recording. \nOrganize and analyze survey responses, interview notes, and observations to identify recurring themes, differences across roles, and opportunities for improvement. \nPrepare reports and presentations that communicate research findings to tool owners and development partners, helping inform practical improvements and future research. \nSupport the planning and execution of usability studies and playtests for game projects, including participant logistics, session preparation, observation, and note-taking. \nAnalyze player feedback and contribute to research reports and presentations that help game development teams understand player experiences. \nApply research methods and insights from games research to internal development tool workflows, with guidance from the User Research team. \nWhat We’reLooking For: \nCurrently pursuing or have completed a bachelor’s or master’s degree in Psychology, Human-Computer Interaction, Human Factors, Cognitive Science, or a related field; or equivalent relevant experience gained through work, research projects, community work, or independent study. \nExperience contributing to a game project or a demonstrated passion for games and player experience. \nFamiliarity with research methods such as surveys, interviews, usability testing, or observation through coursework, projects, or practical experience. \nCuriosity about how people work, with an empathetic listening style and the ability to ask clear, neutral follow-up questions. \nStrong written and verbal communication skills, with the ability to organize research findings and share insights clearly. \nStrong organizational skills and attention to detail when working with research participants, study materials, and data. \nWillingness to learn unfamiliar tools and collaborate with researchers, tool owners, and game development teams. \nFamiliarity with Jira, Miro, Confluence, survey platforms, or similar tools is a plus. Prior experience with specific studio tools is not required. \nEligibility: \nStudents with expected graduation between May 2026 and December 2029 from an accredited university. Advanced degree- Master's\nAble to work during one of the following periods: May 17th - August 6th or June 14th - September 3rd. Relocation assistance is available for eligible candidates. \nMust be available for the entire 12-week internship period. \nAt this time, SIE will only consider applicants who are authorized to work for any employer in the United States and who will not require work visa sponsorship from SIE now or in the future to maintain their authorization to work in the United States. \nOur intern positions offer a fixed hourly pay rate. Please note that the pay rate is exclusive to the internship period and may not reflect what pay may look like following the completion of an internship.\nAt SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. \nPlease note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. \nIntern Pay Range\n$40.25—$40.25 USD\nPlease note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.\nPlease refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.","description_format":"text","description_chars":5099,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Relocation assistance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Console Games","Game Development"],"lifecycle":[{"event":"open","at":"2026-10-20T00:12:56Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":0.9,"age_days":14,"expected_fill_days":26,"reasons":["conf:4","velocity","win:mid","comp:junior"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/insomniac-games-user-research-intern-tools-masters","json_url":"https://alion.io/job/insomniac-games-user-research-intern-tools-masters.json","meta":{"generated_at":"2026-11-03T15:55:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22278,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":111395},"rest":"https://alion.io/mcp/rest/get_company?id=111395"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finsomniac-games-user-research-intern-tools-masters"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finsomniac-games-user-research-intern-tools-masters"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finsomniac-games-user-research-intern-tools-masters"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/insomniac-games-user-research-intern-tools-masters\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finsomniac-games-user-research-intern-tools-masters"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2885337}},{"tool":"search_jobs","arguments":{"company":"insomniac.agency","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2885337},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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