{"id":3605432,"url":"https://alion.io/job/insource-services-it-manager","title":"IT Manager","company":{"id":4494512,"name":"Insource Services","domain":"insourceservices.com","url":"https://alion.io/company/insource-services","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":90000,"max":222000,"currency":"USD","period":"year","gross":null,"usd_annual":222000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-02T09:30:52Z","employer_posted_date":null,"last_verified_at":"2026-11-02T09:30:52Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"This a Full Remote job, the offer is available from: United States\nDISCLAIMER: Please be advised that this job posting is authentic and all official communication from Insource Services, Inc. will come through authorized channels, such as emails from our official company domain (e.g., [insourceservices.com]) or phone calls from verified representatives. Insource Services, Inc., will never request sensitive personal information, such as banking details or Social Security numbers, via unofficial platforms or unverified communication methods.\nIf you receive any communication that appears suspicious or claims to represent Insource but does not originate from an official channel, please contact us immediately to verify its authenticity.\nProtecting your information and ensuring a secure recruitment process are our top priorities.\n\nAbout Insource:\n\n Insource provides expertise to our clients in the areas of HR, Finance, and Technology. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients' staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.\nWe invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:\nUnderstanding our clients' culture and vision make us a better partner\nOur cross-content perspective adds unique value for our clients\nHR, Finance and Technology start with people\nThere is always more than one way to solve a problem\nIn doing the right things for the right reason\nBeing easy to work with is core to who we are\nCommunication needs to be direct and candid\nHappy staff leads to happy clients\n\nWhat You'll Do:\n\nResponsible for the comprehensive management of assigned client relationships and related IT infrastructures and environments to ensure optimal performance and meet existing and future needs. Manage consulting engagement to achieve both client satisfaction and profitability goals. Key areas include: Technical--technology strategy, budgeting, purchasing, documentation ownership, warranties, project management, it asset disposals, help ticket management, hands-on & webinars/virtual training, google administration. Client relation, technology planning, budgeting and implementation, consistent check-ins and related communications, attend related meetings, user satisfaction surveys, coordinate incorporation of additional services as contracted and attending important client events.\nThe IT Manager will be responsible for the overall management of client relationships and their IT infrastructure.\nDevelop a partnership with key stakeholders at client organizations, ranging from CEO's to end users\nDevelop 1, 3, and 5 year technology plans for small to medium sized businesses\nManage the IT operations at various clients\nAid in the design of technology solutions, taking into account budget, risk and other organizational environmental factors\nPresent technical information to non-technical audiences\nManage consulting engagements to achieve both client satisfaction and profitability goals\n\nWhat We're Looking For:\n\nExcellent working knowledge of IP and internet/email topology and networked systems\nExcellent working knowledge of all Windows Operating systems, Microsoft Applications,\nExcellent, proven organizational and project management skills\nExcellent customer relationship and communication skills\nAbility to quickly assess situations, troubleshoot problems, make decisions, and follow through to resolution\nHigh degree of self-motivation and organization, able to work independently with minimal supervision.\nEnthusiastic, outgoing, adaptable, unflappable under pressure and comfortable working in a variety of client environments.\nUndergraduate education and 3 or more years of relevant experience\n3 or more years of IT experience.\nWorking knowledge of networked systems, Windows & Apple OS, Microsoft Applications, Server Virtualization and Cloud based file and email systems\nExperience working on IT Project and/or Operations teams\nExcellent time management and ability to prioritize tasks efficiently\nExcellent communication skills, both written and verbal\nEnthusiastic, adaptable and calm under pressure\n\nBenefits Include:\n\nChallenging, exciting consulting work without the overnight or long distance travel\nCompetitive Salary\nHealth, Dental, Life, Short Term and Long Term Disability insurance\nGenerous paid time off\nCompany Holidays\nTuition Reimbursement\n401K with company matching\n\nFind Us On:\n\nFacebook - https://www.facebook.com/insourceservices\nLinkedIn - https://www.linkedin.com/company/insource-services-inc\nTwitter - https://twitter.com/InsourceSvcs\nAt Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.\nSalary: 90000 - 222000 USD per year","description_format":"text","description_chars":5689,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-02T11:39:17Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":29,"reasons":["seen:2","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":222000,"is_top_pay":true},"html_url":"https://alion.io/job/insource-services-it-manager","json_url":"https://alion.io/job/insource-services-it-manager.json","meta":{"generated_at":"2026-11-05T18:09:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23825,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4494512},"rest":"https://alion.io/mcp/rest/get_company?id=4494512"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finsource-services-it-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finsource-services-it-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finsource-services-it-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/insource-services-it-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finsource-services-it-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3605432}},{"tool":"search_jobs","arguments":{"company":"insourceservices.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3605432},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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