{"id":687566,"url":"https://alion.io/job/inspectorio-solutions-consultant-2","title":"Solutions Consultant","company":{"id":678739,"name":"Inspectorio","domain":"inspectorio.com","url":"https://alion.io/company/inspectorio","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"A","score":87,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":73,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":88000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1900},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-07T20:47:50Z","employer_posted_date":"2026-09-07","last_verified_at":"2026-10-31T00:49:20Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"About Inspectorio\nInspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers.\nOur innovative platform seamlessly connects and digitizes supply chain processes to optimize decision-making, while providing real-time visibility and control over production chain operations.\nToday, Inspectorio is used by over 12,000 customers, including some of the largest brands and retailers in the world.\nAbout the role\nAtInspectorio, ourSolutions Consulting teamis instrumental in driving the success of our customers and revenue growth. We partner with global brands, retailers, and manufacturers primarily in theretail and apparelindustries to deliver tailored solutions that help them scale their quality, sustainability, and compliance initiatives.\nAs aSenior Solutions Consultant, you will lead end-to-end implementation engagements, combining business acumen, technicalexpertise, and industry knowledge to serve as a trusted advisor for our customers.You’llwork cross-functionally to ensure the seamless delivery and adoption ofInspectorio’splatform and continuously improve our delivery process.\nWhat you'll do\nEnd-to-End Implementation & Client Advisory\nOwn the full implementation lifecycle-from discovery through deployment and post-go-live optimization.\nDesign and lead structured project plans with clear milestones and deliverables.\nTranslate business needs into tailored solution designs leveragingInspectorio’splatform.\nAct as a strategic advisor to clients, aligning platform capabilities with business goals.\nProactivelyidentifyrisks and build mitigation plans to ensure project success.\nProvide strategic consulting and best practices throughout the customerlifecycle.\nManage multiple implementation projects independently, ensuringdeliveryexcellence.\nSolution Design,Technical Expertise& AI Integration\nLead technical discovery, requirements gathering, and solution architecture sessions.\nDrive integration and configuration work including APIs, SFTP, and automation tools.\nAdvise customers on maximizing value throughInspectorio'sAI capabilities,identifyingopportunities to integrate AI-driven insights and automation into their supply chain processes.\nDeliver compelling product demos, technical workshops, and executive briefings.\nDevelop solution documentation,configurationplaybooks, and enablement materials.\nTroubleshoot advanced issues and liaise with Product and Engineering teams to drive resolution.\nSurface customer feedback to help shape platform evolution and innovation.\nCross-Functional Collaboration\nPartner closely with Sales, Product, Engineering, and Customer Success to deliver solutions aligned to business needs.\nContribute to pre-sales scoping, solution validation, and transition to post-sales teams.\nInfluence internal teams with competitive andindustryinsights to improve our offerings.\nShare learnings, mentor junior team members, and foster a culture of learning.\nCore Requirements\nSolution Design & Consulting: Analyzes customer needs and designs scalable,innovativeand industry-standard solutions leveragingInspectorio’splatform to maximize business impact.\nAI-Native Mindset & Application: Demonstratesa strong understanding of artificial intelligence concepts, predictive analytics, and generative AI. ProactivelyleveragesAI tools to enhance workflows, drive operational efficiency, and champion customer adoption of AI features within the platform.\nTechnical Troubleshooting: Diagnoses and resolves technical issues efficiently using platformexpertiseto minimize customer downtime and enhance satisfaction.\nPlatform & Integration Expertise: Maintainsexpert knowledge ofInspectoriomodules, API integrations, and data flows to support seamless implementation and usage.\nDiscovery & Requirements Gathering: Conducts detailed customer interviews to uncover needs, pain points, and success criteria guiding solution customization and improvement. Maps requirements against industrybest-practices.\nChange Management: Facilitatesadoption of new features and process changes through clear communication, training, and stakeholder engagement.\nData-DrivenDecision Making: Uses platform data and customer feedback to inform technical recommendations andoptimizesolution performance.\nCommunication & Presentation Skills: Effectively conveys complex technical information to diverse audiences, ensuring understanding and buy-in.\nQualifications\n5+ years of experience in Solutions Consulting, Implementation, or similar roles in aB2B SaaS environment.\nProven experience leading enterprise-level software implementations from end to end.\nDeep understanding oftechnical integrations, especiallyAPI andSFTP.\nExperience with solution design, business process mapping, and requirements gathering.\nStrong consulting skills, with the ability to advise stakeholders at various seniority levels (including VP/SVP/C-suite).\nExperience working with distributed teams and managing projects remotely.\nComfortable managingobjectives, KPIs, and driving client value independently.\nExcellent communication and presentation skills, both verbal and written.\nStrong problem-solving, critical thinking, and client-facing interpersonal skills.\nExperience in fashion, retail, or supply chain technology is aplus.\nFluent in English.\nBenefits\nWhy it would be awesome to work with us\nUnlimited Annual Leave: We prioritize your well-being and trust you to manage your time.\n Flexible Working Environment: Whether from home, our global hubs or a coffee shop, work where you're most comfortable.\nProject Ownership: You get to lead the initiatives you're passionate about, professionally or socially.\nGrow with us: We're invested in your personal and professional development.\n Global, diverse, and innovative team: Be part of a welcoming community from 30+ countries, where unique perspectives drive innovation.\nFeel at home: Work closely with colleagues who value your voice, share our E.A.C.H. values, and help you be the best version of yourself.\nCelebrate together: Enjoy remote and hub company and team events that strengthen our bonds and build a fun culture.\nOur Values\nEXCELLENCE: We pursue mastery and craftsmanship. \"Good enough\" is our enemy. We have a thirst and desire for knowledge. There's always an opportunity to be better.\nAUTONOMY: We act independently when recognizing opportunities for improvement. We seek guidance and clear goals instead of orders. We self-assess the quality and impact of our work.\nCOURAGE: We share our opinion, even if it's uncomfortable. We are candid with colleagues. We are willing to experiment and try something new, even if we're not sure it will succeed.\nHUMBLENESS: We crave opportunities to learn from the people around us. We leave our egos outside the office. 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