{"id":3095583,"url":"https://alion.io/job/insperity-hcm-payroll-specialist","title":"HCM Payroll Specialist","company":{"id":58625,"name":"Insperity","domain":"insperity.com","url":"https://alion.io/company/insperity","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phoenix, United States","Madison, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":111000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1708},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T16:02:59Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T17:26:17Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.\nBehind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.\nWe’ve earned recognition time and again as a top place to work-named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.\nWhy Insperity?\nFlexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.\nCareer Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.\nWell-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.\nThis position is responsible for creating a “Premium” experience for customers through timely onboarding of new customers, support of existing customers, and payroll processing. Maintains flexibility in schedule to accommodate customer’s needs.\nResponsibilities:\nAdheres to existing customer centric processes and procedures that drive delivery of premium service.\nResponds timely to customer requests. \nCollects new customer data timely, reconciles wage detail and processes initial payrolls timely where required. \nCommunicates feedback on payroll system improvements to Manager.\nSupports processes and procedures to ensure integrity and accountability for SOC-1 compliance.\nAdheres to processes and procedures that are scalable to support rapid growth with high quality.\nManages assigned customer base daily to ensure services delivered positively impact customers. \nServes as back up to all other team members for customer inquiries/issues and payroll support.\nAssists Tax department on an as needed basis to ensure timely resolution and filing of tax returns during peak periods.\nQualifications:\nHigh School Diploma is required. \nBachelor’s Degree in Accounting or other related field preferred.\nThree to five years of experience in a high growth payroll service bureau operation on-boarding and supporting customers and designing process and procedures .\nCustomer service experience in a team environment.\nEffective written and verbal communication skills.\nEffective problem solving/decision making/conflict resolution skills.\nManages resources to budget and identifies and fulfills staffing needs.\nPossesses broad based exposure to various HR disciplines and understanding of their role and impact on business as it relates to payroll, benefits, taxation, accounting, employment documentation, and employment and general HR practices.\nProficient in design and delivery of concise and clear presentations to a broad audience.\nDemonstrated ability in handling multiple projects; acts as core business unit expert for key company initiatives; facilitate and coordinate testing and information gathering sessions for valuable feedback.\nProficient use of Microsoft™ Office programs and demonstrated ability to learn other application programs as needed.\nAt Insperity, we celebrate the diversity of our employees and our leadership. 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