{"id":3323213,"url":"https://alion.io/job/insperity-senior-technical-instructional-designer","title":"Senior Technical Instructional Designer","company":{"id":58625,"name":"Insperity","domain":"insperity.com","url":"https://alion.io/company/insperity","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Education","role_family":"Education","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":103000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":488},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Adobe After Effects","optional":false},{"name":"Adobe Photoshop","optional":false},{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false},{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T10:00:53Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.\nBehind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.\nWe’ve earned recognition time and again as a top place to work-named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.\nWhy Insperity?\nFlexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.\nCareer Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.\nWell-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.\nThis role applies advanced principles of adult learning theory and instructional design to design, develop, create, maintain, measure effectiveness, and continuously improve technology training programs for the Sales Organization and any training initiatives Sales Performance Improvement supports to meet business initiatives.\nResponsibilities:\nCollaborates and partners with team members and subject matter experts from various departments to develop dynamic technology learning solutions.\nTranslates complex software, CRM, data cloud, automation, agentic AI, and other emerging technology concepts into role-based learning experiences that align technology capabilities with employee responsibilities, business processes, and desired performance outcomes.\nApplies advanced instructional design principles and adult learning theory to develop performance objectives, sequence learning activities, develop performance assessments or measurements, and to recommend and develop instructional strategies to increase technology dexterity.\nDevelops and maintains clear, task-based technical documentation, system guidance, process documentation, and user-support materials for assigned sales technologies.\nDesigns, develops, and implements project plans to execute sound instructional design processes which achieve targeted performance objectives, technology dexterity and desired business impact.\nDesigns, develops, and creates instructional activities, computer-based training (CBT) programs and learning experiences including (but not limited to) classroom instruction, video, audio, job aids, simulations, role-plays, self-study materials, web-based instruction, and other training materials/media.\nDevelops and creates leader’s guides, workbooks, scripts, technology handouts, communication plans, training documentation, and visual, web-based, multimedia programs, materials, or presentations.\nLeads training development cross-functional project teams and collaborates with other performance improvement and/or development personnel or vendors to produce technology training materials and coordinate development activities.\nSupports the Sales Organization in technology dexterity and adoption initiatives.\nMaintains and curates in-app guidance and software-based technology training materials for the Sales Organization.\nDevelops and implements measurement standards to evaluate the effectiveness of technology training programs and the transfer of skills to the job. Distributes reporting metrics to pertinent personnel.\nPerforms quality-assurance reviews and maintains accuracy, consistency, version control, and timely updates across technology training resources.\nAnalyzes existing technology training through research activities and needs analyses to enhance and upgrade programs.\nFacilitates and/or coordinates training programs or other interventions when necessary.\nBuilds and maintains productive relationships with other departments and stakeholders to form a seamless integration of learning solutions.\nDemonstrates the values and mission of Insperity throughout the department and the Company.\nQualifications :\nBachelor’s Degree in job-related field or a minimum of four years of equivalent work experience is required.\nSix to Eight years of instructional design experience, including curriculum development and the design and development of blended learning and online training programs, as well as two to four years supporting technology implementations, software adoption, or technical training initiatives involving CRM platforms such as Salesforce is required. \nStrong communication skills to tactfully and effectively, verbally and in writing, present ideas clearly and concisely at a level necessary for satisfactory job performance and maintain effective work relations with those encountered in the course of employment.\nStrong technical and time management skills and the ability to work both independently and as part of a team.\nStrong problem-solving ability and experience communicating and resolving conflicts and issues.\nKnowledge and practical experience with applying formal instructional design and curriculum development methodologies to corporate learning programs.\nExcellent presentation, instructional design and project management skills applied in a business environment, with an ability to identify and implement innovative technology training solutions and work with customers at all levels of the organization and display a strong customer-focus.\nAbility to learn unfamiliar software platforms and business processes quickly and translate them into clear, task-based instruction.\nDemonstrated experience supporting technology implementations, software adoption, or technical training initiatives involving Salesforce CRM technologies; advanced working knowledge of Salesforce Platform, Agentforce, Data Cloud, and related automation capabilities; experience with related sales enablement, intelligence, engagement, and content management platforms such as AIMs, Sendoso, Box, ZoomInfo, or similar technologies.\nProficiency with MS Office (Word and Excel), Pendo and advanced skills in PowerPoint.\nWorking knowledge and experience of using HTML, Adobe Acrobat, Adobe Creative Cloud (Photoshop, Illustrator, Premiere Pro, After Effects, InDesign), Captivate, SharePoint, and web authoring tools, as well as experience developing online training.\nWorking knowledge and experience with Absorb or other Learning Management System (LMS).\nAbility to edit video and audio media.\nKnowledge of adult learning principles and methodologies. Ability to look at situations systematically, taking into consideration the larger context including competing pressures, resource constraints and anticipated change.\nExperience planning and leading large-scale or cross-organizational projects to completion.\nWillingness to expand skills and knowledge for personal, professional, and organizational improvement, possesses and demonstrates a continuous improvement and learning mindset while encouraging and influencing teammates.\nLICENSES / CERTIFICATIONS\nIndustry standard training certification from Langevin, ATD (Association for Talent Development) or DDI (Development Dimensions International) is preferred\nAt Insperity, we celebrate the diversity of our employees and our leadership. 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