School Receptionist (Term Time)

Inspired Education is the leading global group of premium schools, with a portfolio of 126 premium private schools in 28 countries spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 95,000 students receive a world-class learning experience from Kindergarten to Year 13.

Founded in 2013 by Nadim M. Nsouli, Inspired is backed by investors such as Stonepeak, GIC, TA Associates, and the Oppenheimer and Mansour family offices. The Group is experiencing 20% per annum growth through acquisition, greenfield site expansion, and the development of existing schools within its portfolio. In 2023, Inspired was recognised by Beauhurst as one of the UK's top 10 highest-value private companies.

ROLE SUMMARY:

The School Receptionist is the first point of contact for all visitors, staff, and students at Reddam House. This role plays a crucial part in ensuring a welcoming, professional, and organised front office environment. The School Receptionist manages a wide range of administrative tasks to support the daily operations of the school, ensuring smooth communication and effective handling of enquiries. The role contributes to the overall efficiency and image of the school.

The role is required to be performed onsite from 8:00am to 4:00pm, Monday to Friday, TERM TIME ONLY to support the operational needs of the school and facilitate responsive stakeholder engagement.

KEY RESPONSIBILITIES:

• Greet and assist all visitors, including parents, students, staff, and external guests, in a professional and courteous manner.
• Manage incoming calls, emails, and other communications, directing them to the appropriate departments or individuals.
• Handle student attendance records, including late arrivals and early departures, ensuring accurate documentation.
• Provide administrative support to the school’s management, including handling correspondence, scheduling appointments, and filing.
• Assist with the organisation and distribution of school mail, newsletters, and other communications.
• Ensure the reception area is tidy, welcoming, and efficiently managed at all times.
• Assist with the coordination of school events, meetings, and functions as required.
• Liaise with staff, parents, and external stakeholders to facilitate communication and manage enquiries.
• Maintain up-to-date records in the school’s databases and ensure confidentiality of all sensitive information.
• Provide first aid support and manage the school's sick bay as needed, ensuring that students are well cared for.
• Support the management and upkeep of school stationery and related supplies

THE IDEAL CANDIDATE WILL HAVE:

SKILLS & EXPERIENCE

• Previous experience in a receptionist or administrative role, preferably in an educational setting.
• Strong communication skills, both written and verbal, with the ability to interact professionally with a variety of stakeholders.
• Excellent organisational and time management skills, with the ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite and experience with school management systems (desirable).
• Ability to handle confidential information with discretion and professionalism.
• Strong problem-solving skills, with the ability to handle enquiries and issues efficiently.

PERSONAL ATTRIBUTES

• Warm, friendly, and approachable, with a commitment to providing excellent customer service.
• Professional and well-presented at all times, serving as a positive representative of the school.
• Calm under pressure, able to handle busy periods and urgent tasks with composure.
• Detail-oriented, with a focus on accuracy in managing records and communications.
• Adaptable and flexible, willing to assist with a wide range of tasks to support the school’s operations.
• Aligns with the values and culture of Reddam House, promoting teamwork, respect, and a positive school environment.

QUALIFICATIONS

• Certificate in Business Administration, Office Administration, or a related field (desirable).
• Previous experience in a receptionist or customer service role.
• First aid certification (or willingness to obtain).
• Valid Working with Children Check.

ADDITIONAL REQUIREMENTS

• Availability to work during school hours and occasionally outside of regular hours for special events or meetings.
• Commitment to ongoing professional development and learning relevant to the role.

SAFEGUARDING STATEMENT:

Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.

Visit our careers site for more information; https://jobs.inspirededu.com