{"id":3040397,"url":"https://alion.io/job/inspiro-learning-customer-service-apprentice-2","title":"Customer Service Apprentice","company":{"id":4414244,"name":"Inspiro Learning","domain":"inspirolearning.co.uk","url":"https://alion.io/company/inspiro-learning","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oleeo","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colwyn Bay, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":53000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":97},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T22:34:03Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-27T21:26:59Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Become an Apprentice in our store and you’ll have everything you need to truly realise your potential - from experience in a part-time role to an industry-recognised qualification and the support of a global brand, all whilst earning a real wage.\nAt Specsavers, we’re always looking to the future - which is where people like you come in. We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail. This Apprenticeship opportunity will give you the chance to spend 12 months building the skills and confidence that come with training in a paid part-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.\nAnother way of learning:\nYour on-the-job training will sit alongside structured learning that will lead to a nationally recognised qualification. At the end of your year as an apprentice, you’ll be a fully-fledged Customer Service assistant.\nWhy choose an Apprenticeship?\nGain valuable work experience in a part-time role \nReceive comprehensive and structured training, supported by a qualified assessor \nDeliver high-quality service in an innovative retail environment \nBecome part of a team working towards a common goal \nBe entitled to paid holidays\nAnd that’s just the start. With a highly respected and award-winning business behind you - one that invests in its people - there’s nothing to stop you getting on here. Who knows, you might even end up running your own store in years to come...\nWe’re looking for people who are passionate about providing great Customer Service and wanting to pursue a career in this area. It’s important that you are a great listener and communicator - as that’s what excellent service is all about. You’ll need to be enthusiastic, motivated and a team player with a real determination to make a difference both in your development and the business.\nThis is a new adventure, but you will need the organisation, commitment, motivation and enthusiasm to deliver the great customer service our Specsavers visitors love.\nWhat does the role involve?\nGiving customers top-notch advice \nGiving customers a warm welcome \nDealing with orders \nDealing with payments\nDelivering high quality products and service.\nPre-screening, collections and dispensing.\nTo become an apprentice, you must:\nbe 16 or over\nnot already be in full-time education\nAs an apprentice you’ll:\ncomplete a level 2 Customer Service framework\nhave regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace\nlearn and train for a specific job\nget paid and receive holiday leave\nget hands-on experience in a real job\nstudy for 6 hours of your working hours\ncomplete assessments during and at the end of your apprenticeship\nbe on a career path with lots of future potential\nbe entitled to a TOTUM membership, find out more here About TOTUM | TOTUM UK\nFor more information about Inspiro Learning’s apprenticeship delivery and what it entails please click here to to watch a short video\nhttps://vimeo.com/manage/videos/838594672/bd398d8caa\nWhat is an apprenticeship?\nAn apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. 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