{"id":160252,"url":"https://alion.io/job/instawork-product-operations-analyst-3","title":"Product Operations Analyst","company":{"id":8049,"name":"Instawork","domain":"instawork.com","url":"https://alion.io/company/instawork","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":true,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"C","score":69,"open_postings":49,"ghost_share":0.429,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":68,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Google Sheets","optional":false},{"name":"Make.com","optional":false},{"name":"n8n","optional":false},{"name":"Replit","optional":false},{"name":"Spark","optional":false},{"name":"SQL","optional":false},{"name":"Zapier","optional":false},{"name":"JavaScript","optional":true},{"name":"Looker","optional":true},{"name":"Power BI","optional":true},{"name":"Python","optional":true},{"name":"Rest API","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2024-03-25T14:06:11Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-29T14:17:40Z","board_verified":true,"closed_at":null,"days_open":948,"trust":{"level":"ghost","repost_count":1,"flags":["stale","company_stale"],"days_open":947},"description":"Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.\nAt our labor marketplace tech company, we believe that even in the age of AI, the core of success comes down to good people doing honest work. We're seeking a detail-oriented and automation-savvy Product Operations Analyst to help us optimize our operational processes and ensure data accuracy across our platforms. This is a fantastic opportunity to grow your career at the intersection of operations, data, and intelligent automation.\nWho You Are:\nAutomation Enthusiast: You're passionate about eliminating manual work through automation. You've built workflows using tools like n8n, Zapier, or Make.com, and you're always looking for the next process to optimize.\nAI-Powered Problem Solver: You actively leverage AI tools like ChatGPT, Claude, or other LLMs to enhance your productivity, solve complex problems, and generate insights. You see AI as a powerful co-pilot in your daily work.\nData-Driven & Analytical: You're comfortable diving into databases using SQL, analyzing trends in Excel or Google Sheets, and creating dashboards to visualize operational metrics. You use data to drive decisions and measure impact.\nTechnical Tinkerer: You enjoy building solutions using no-code/low-code platforms like Replit, Retool, or similar tools. You're not afraid to write simple scripts or work with APIs to connect systems and automate workflows.\nProcess Optimizer: You have a natural instinct for identifying inefficiencies and redesigning processes. You're organized, detail-oriented, and obsessed with creating scalable, repeatable systems.\nSelf-Starter & Collaborative: You can work independently to manage multiple projects while also partnering effectively with cross-functional teams including Biz-Ops, product, sales, and payroll.\nWhat You'll Do:\nOwn Data Quality & Integrity: Implement and maintain robust processes for validating and verifying data accuracy, consistency, and completeness across all platforms. Develop and enforce data quality standards that become the foundation of operational excellence.\nBuild & Deploy Automation Solutions: Design and implement automation workflows using N8n, Zapier, or custom scripts to eliminate repetitive manual tasks. Identify bottlenecks in current processes and create scalable automation solutions that improve team efficiency.\nLeverage AI for Operational Excellence: Utilize AI tools like ChatGPT, Claude, and other LLMs to automate data processing, generate insights, create documentation, and enhance decision-making. Experiment with new AI capabilities to continuously improve operational workflows.\nManage End-to-End Projects: Own short-term and long-term operational projects with comprehensive documentation and strict adherence to timelines. Define performance metrics, accuracy benchmarks, and provide proactive updates to stakeholders throughout the project lifecycle.\nDrive Process Improvements: Continuously identify opportunities to streamline operations through automation, better tooling, and process redesign. Collaborate with cross-functional teams to implement solutions that reduce manual work and improve data accuracy.\nPartner Across Functions: Work closely with Biz-Ops, product management, engineering, billing ops, and sales teams to understand data requirements and operational needs. Collaborate on initiatives that enhance data accessibility and usability for all stakeholders.\nNice To Have:\nBachelor's Degree: Information Technology, Computer Science, Data Analytics, or a related field is preferred but not required if you have equivalent practical experience.\nScripting & Development Skills: Experience with Python, JavaScript, or other scripting languages for building custom automation solutions and data processing scripts.\n API & Integration Expertise: Hands-on experience working with REST APIs, webhooks, and system integrations to connect disparate platforms and automate data flows.\nData Visualization Skills: Experience creating dashboards and reports using Tableau, Power BI, Looker, or similar visualization tools to communicate insights to stakeholders.\nStartup Experience: Previous experience working in a fast-paced startup environment where you wore multiple hats and adapted quickly to changing priorities.\nOur Values \nEmpathy, Trust & Candor\n We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.\n\nBias for Action\n We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!\n\nAlways Be Learning\n We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.\n\nAct Like an Owner\n We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.\n\nAbout Instawork\nFounded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies-and we're just getting started!\nInstawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.\nJoin our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.\nReady to make an impact? Learn more at www.instawork.com/about.\nPersonnel Privacy Policy","description_format":"text","description_chars":7062,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing","Freelance & Talent Marketplaces"],"lifecycle":[{"event":"open","at":"2024-03-25T14:06:11Z"},{"event":"close","at":"2026-09-24T05:44:02Z"},{"event":"reopen","at":"2026-10-20T17:57:00Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":1,"p_active":0.203,"p_room":0.28,"age_days":947,"expected_fill_days":68,"reasons":["conf:0","urgency","ghost","win:tail","crowd:"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/instawork-product-operations-analyst-3","json_url":"https://alion.io/job/instawork-product-operations-analyst-3.json","meta":{"generated_at":"2026-10-29T15:25:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23115,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8049},"rest":"https://alion.io/mcp/rest/get_company?id=8049"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finstawork-product-operations-analyst-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finstawork-product-operations-analyst-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finstawork-product-operations-analyst-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/instawork-product-operations-analyst-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finstawork-product-operations-analyst-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":160252}},{"tool":"search_jobs","arguments":{"company":"instawork.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":160252},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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