{"id":1191049,"url":"https://alion.io/job/institute-of-mental-health-epic-application-analyst","title":"Epic Application Analyst","company":{"id":8119,"name":"Institute of Mental Health","domain":"imh.com.sg","url":"https://alion.io/company/imh","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":96,"open_postings":56,"ghost_share":0,"stale_share":0.357,"repost_share":0.018,"time_to_fill_p50_days":7,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":149000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":82},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-24T16:49:13Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T09:54:33Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description:\nThis position is responsible for standard level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support.(e.g., electronic health records, registration, scheduling, billing and collections, lab and pathology, radiology, picture archiving and communications (PACS), cardiovascular, pharmacy, home care, long term care, population health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management)\nThe following states are currently paused for sourcing new candidates or for new relocation requests for current caregivers:\nCalifornia, Connecticut, Hawaii, Illinois,Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Vermont, Washington.\nThis position is fully remote with some quarterly required travel | Schedule: M-F 8AM - 5PM with on call rotation evenings & weekends.\nWe are looking for candidates that have an EpicCare Ambulatory Certification & experience supporting healthcare EHR.\n*Please see minimum qualifications below.\nThe staff Analyst is responsible for providing technical support, configuration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (e.g., selection, implementation, support, archival and decommissioning).\nThe staff analyst may also manage small projects related to these applications and their technologies. As appropriate, the role will maintain necessary certifications (e.g., Epic).\nEssential functions are performed independently under minimal supervision and direction, caregiver performs standard duties with minimal supervision\nEssential Functions\nProvides support to Stakeholders through analyzing and diagnosing problems to determine resolution\nGathers, validates, and translates technological requirements into design and development specification while providing product management\nConfigures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.)\nDocuments and recommends workflow changes and technical/functional designs needed to support the business requirements.\nPartners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting\nSolves common issues, incidents, and problems according to agreed upon service levels and according to department standards.\nServe as PM and complete PM functions for small to mid-size projects with multiple teams\nCollaboratively works with peers, internal and external stakeholders, and vendors\nFollows documentation and change management standards.\nParticipates in development of training and knowledge-based materials for use by peers, end-users, and other team members.\nConfigures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications\nDevelop and understands business reporting needs for end users\nParticipates in on-call and command center responsibilities, if applicable\nAssists in developing and maintaining testing plans and scripts to verify system outputs and system integrity\nAttends and participates in team, project and department meetings to increase awareness and information flow\nWork with project requestor to complete the minimum viable product of a demand in ServiceHub\nRequest resources for projects and enhancement work using ServiceHub Resource Plan process\nSkills\nProficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word\nPossesses in-depth business and application knowledge and experience\nKnowledge of system analysis and operating systems\nSkilled in assessing needs and determining through documentation what the best approach might be\nSkilled at problem definition and data collection by establishing facts, drawing valid conclusions\nAbility to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations\nAbility to write correspondence, and process documents\nPreferred Qualifications\nEDUCATION: Bachelor's degree is preferred in information technology, healthcare, business, or related field.\nAdditional relevant experience may substitute for lack of education upon Supervisory and HR approval OR\nEXPERIENCE: Two (2) years of work experience, or actively working towards a bachelor's degree with 4 years' experience working within a related area.\nWill be required to certify on one or more Epic applications and maintain certification\nRequirements\nOperate computers and other IT equipment requiring the ability to move finger and hands\nSee and read computer monitors and documents\nRemain sitting or standing for long periods of time to preform work\nLocation:\nLake Park BuildingWork City:\nWest Valley CityWork State:\nUtahScheduled Weekly Hours:\n40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.\n$32.42 - $51.08We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.\nLearn more about our comprehensive benefits package here.\nBy applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.\nIntermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.\nAt Intermountain Health, we use the artificial intelligence (\"AI\") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.\nAll positions subject to close without notice.","description_format":"text","description_chars":6950,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Health Care","Mental Health","Hospitals & Clinics"],"lifecycle":[{"event":"open","at":"2026-09-24T16:49:13Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":7,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-09-24T18:36:23Z"},"pay":null,"html_url":"https://alion.io/job/institute-of-mental-health-epic-application-analyst","json_url":"https://alion.io/job/institute-of-mental-health-epic-application-analyst.json","meta":{"generated_at":"2026-09-24T18:36:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}