{"id":1978526,"url":"https://alion.io/job/insulet-director-manufacturing-operations","title":"Director, Manufacturing Operations","company":{"id":5958,"name":"Insulet","domain":"insulet.com","url":"https://alion.io/company/insulet","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":25,"ghost_share":0,"stale_share":0.24,"repost_share":0.12,"time_to_fill_p50_days":29,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Heredia, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":136000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2013},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T22:16:36Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-22T01:30:53Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Job Summary\nDirector, ManufacturingCOSTA RICA\nMANUFACTURING OPERATIONS\nLOCATION\nCosta Rica\nWORK ARRANGEMENT\nOn-site\nREPORTS TO\nVP, Manufacturing Operations\nTRAVEL\nUp to 25%, including international travel\nPosition Overview\nThe Manufacturing organization is responsible for delivering safe, compliant, reliable, and efficient production while achieving the site’s safety, quality, service, cost, and people objectives.\nThe Director, Manufacturing is the senior operations leader responsible for establishing and leading manufacturing operations at the Costa Rica site. This role directs production execution, operational readiness, manufacturing performance, workforce capability, and continuous improvement while partnering with Engineering, Quality, Supply Chain, Finance, Human Resources, and Global Operations.\nThe Director is accountable for building a high-performing manufacturing organization and operating system that consistently delivers customer demand, product quality, regulatory compliance, cost performance, and employee engagement. The successful candidate combines strong manufacturing leadership, disciplined execution, financial acumen, talent development, and cross-functional influence.\nKey Responsibilities\nProvide strategic and operational leadership for the Costa Rica greenfield manufacturing organization, establishing clear priorities, governance, accountability, and daily operating mechanisms.\nLead safe, compliant, reliable, and efficient production to achieve site objectives for safety, quality, service, cost, delivery, and people.\nBuild, lead, coach, and develop manufacturing leaders and production teams; establish workforce plans, training systems, succession plans, and organizational capability for plant start-up, ramp, and steady-state operations.\nDevelop and execute production plans that align labor, equipment, materials, and support resources with customer demand and business priorities.\nOwn manufacturing KPIs and management routines, including output, schedule attainment, equipment utilization, process yield, line efficiency, labor productivity, scrap, downtime, and cost performance.\nPartner with Manufacturing Engineering, Quality, Supply Chain, Planning, Finance, Human Resources, IT, Facilities, and Global Operations to ensure production readiness and resolve operational constraints.\nLead new production-line start-ups, capacity expansion, technology transfer, product introductions, and manufacturing scale-up in collaboration with cross-functional teams.\nEnsure adherence to applicable quality-system, regulatory, environmental, health, safety, and company requirements; promote a strong culture of quality and compliance.\nDrive structured, data-based problem solving and continuous improvement using Lean, Six Sigma, standard work, visual management, root-cause analysis, and mistake-proofing methods.\nOwn the manufacturing operating budget and partner with Finance on labor planning, OPEX, cost-per-unit performance, productivity, forecasts, and corrective actions.\nEstablish effective tiered accountability, escalation, and performance-review processes that create visibility to risks, actions, owners, and results.\nFoster an inclusive, engaged, and accountable workplace where employees are empowered to identify problems, improve processes, and deliver high-quality results.\nRepresent Manufacturing in site leadership and global cross-functional forums; communicate performance, priorities, risks, and resource needs to executive leadership.\nPerform other duties and lead additional business initiatives as required.\nEducation & Experience\nBachelor’s degree in Engineering, Manufacturing, Operations, Business, or a related discipline required; master’s degree or MBA preferred.\n10+ years pf progressive experience in high-volume manufacturing or operations, preferably in medical devices or another regulated industry.\n7+ years of leadership experience with responsibility for manufacturing managers, supervisors, technical partners, and production teams.\nPreferred: proven experience for direct accountability for launching or significantly expanding a greenfield manufacturing operation.\nDemonstrated success leading plant start-up, manufacturing ramp, capacity expansion, technology transfer, or major operational transformation.\nExperience with highly automated, discrete-component assembly and cross-functional manufacturing support organizations strongly preferred.\nWorking knowledge of FDA-regulated manufacturing, ISO 13485 quality systems, Good Manufacturing Practices, and production-control disciplines preferred.\nDemonstrated capability in Lean manufacturing, Six Sigma, daily management, structured problem solving, workforce planning, and performance improvement.\nStrong financial acumen with experience managing operating budgets, labor plans, productivity, cost performance, and capital priorities.\nExcellent communication, change-leadership, talent-development, analytical, and cross-functional influence skills.\nKey Decision Rights\nEstablish manufacturing strategy, priorities, operating standards, governance, and performance expectations for the site.\nAllocate manufacturing resources and adjust production priorities within delegated authority to protect safety, quality, delivery, and cost objectives.\nRecommend workforce, technology, capacity, and capital investments based on business demand, operational risk, and financial return.\nInitiate containment, escalation, and corrective-action processes when safety, quality, compliance, delivery, or cost performance is at risk.\nApprove manufacturing improvement initiatives, organization plans, and operating mechanisms aligned with site and Global Operations requirements.\nRequired Leadership, Interpersonal Skills & Behaviors\nStrategic thinker who can align supplier capabilities with business and technical objectives.\nStrong communicator and collaborator across manufacturing, engineering, quality, supply chain, finance, and people teams.\nProven ability to lead, develop, and mentor high-performing manufacturing organizations.\nAbility to navigate ambiguity, create clarity, and drive execution in fast-paced, cross-functional environments.\nDemonstrated ability to influence decisions and outcomes across organizational boundaries.\nAbility to distill information, prioritize effectively, and escalate appropriately to site and Global Operations leadership.\nCommitment to continuous improvement, accountability, and disciplined project execution.\nAdditional Information\nAble to work in a Class 8 cleanroom environment as needed and maintain regular presence in manufacturing areas.\nRole is based in Costa Rica and requires a minimum of four days per week in the office.\nDomestic and international travel may be required up to 25% based on business needs.\nPhysical Requirements\nMust be able to stand and walk up to 5 hours a day\nMust be able to flex work schedule regularly as the business demands - for shift coverage\n\nJob Title: Director, Manufacturing\nDepartment: Manufacturing Operations\nFLSA Status: Nonexempt\nPosition Overview:\nThe Director, Manufacturing, will be responsible for the coordination of activities for the Malaysia Manufacturing Plant in Johor. The candidate in this role will monitor procedures and standards to deliver consistent high-quality products produced in an efficient manner. She/He will also be responsible for ensuring the best quality products and excellent customer service by maintaining regular quality audits, good manufacturing practices, and compliance with federal/state/local regulations along with company policies / procedures.\nResponsibilities:\nSupport General Plant Safety, Good Manufacturing Practices and Regulatory Compliance with an understanding that these are absolutes and are Priority #1.\nPlans and directs operations and establishes production and manufacturing priorities for products in keeping with effective/efficient process and cost factors.\nProvides direction of purchasing/procurementin coordination with production activities, maintenance, and quality control to obtain optimum production and utilization of resources, machines, and equipment.\nReviews and analyzes production, quality control, maintenance, and operational reports to determine causes of nonconformity with product specifications and operating or production problems.\nDevelops and implements operating methods and procedures designed to eliminate operating problems and improve product quality.\nFosters a Continuous Improvement environment by improving products, service, and processes with the objective to reduce waste while striving for efficiency and profitability.\nEnsures compliance with all safety and work rules and regulations.\nApplies understanding of Lean concept, lead sustainability process and continuous improvement utilizing problem solving methodology.\nPerforms other duties as assigned.\nEducation and Experience:\nMinimum Requirements:\nBachelor’s Degree in Operations, Engineering, or experience in related field preferred plus 12 years’ experience in the field. A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted.\n5+ years of management experience and direct manufacturing experience in a regulated industry is required.\nPreferred Skills and Competencies:\nKnowledge of safety related issues including compliance with State, Federal and Local regulations as well as knowledge of manufacturing operations/quality control assurance best practices.\nThe ability to analyze data using various operating systems and programs, and to develop intra-department teams to establish goals and take corrective actions to improve performance.\nThe ability to work closely in a team-based environment with all levels of employees.\nStrong verbal and written communication skills, independent self-starter with highly developed analytical/ problem solving skills.\nStrong financial management and business acumen.\nPhysical Requirements (if applicable):\nGeneral Manufacturing Environment: May sit and/or stand for long periods of time.\nInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.\nWe are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!","description_format":"text","description_chars":10667,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Costa Rica","iso":"CR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Process Manufacturing","Diabetes Devices"],"lifecycle":[{"event":"open","at":"2026-10-06T22:16:36Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.901,"p_room":0.9,"age_days":16,"expected_fill_days":29,"reasons":["conf:28","velocity","win:mid","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/insulet-director-manufacturing-operations","json_url":"https://alion.io/job/insulet-director-manufacturing-operations.json","meta":{"generated_at":"2026-10-23T22:37:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5496,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5958},"rest":"https://alion.io/mcp/rest/get_company?id=5958"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finsulet-director-manufacturing-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finsulet-director-manufacturing-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finsulet-director-manufacturing-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/insulet-director-manufacturing-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finsulet-director-manufacturing-operations"}]}