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Salary
≈ $56k – $100k per year (Estimated)
Location
In office (San Diego)
Seniority
Middle · 4+ years exp
Visa
H-1B filings in 12 months: 37 · green card filings: 17
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Oct 13, 2026. Insulet scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Insulet is an American medical device company that develops and manufactures the Omnipod tubeless insulin pump system, a wearable, disposable pod that delivers insulin for up to three days and works with automated insulin delivery software for people with diabetes. Founded in 2000 and listed on Nasdaq, it runs manufacturing in Acton, Massachusetts and in Malaysia and sells across the United States, Europe and other markets. The company is headquartered in Acton, Massachusetts, United States.

Job Summary

Position Overview

The Engineering Operations Technician II supports R&D teams by preparing and managing mission-critical devices, equipment, and materials; maintaining reliable service and asset records; coordinating equipment readiness; and providing a safe, organized, and trusted support experience. This developing role independently owns standard work with moderate supervision and is accountable for complete records, timely communication, routine problem resolution, and follow-through.

Responsibilities

  • Fulfill equipment, device, material, transfer, return, and related support requests through approved request channels.
  • Prepare, inspect, configure, stage, deploy, recover, transfer, and return supported devices and equipment within approved procedures.
  • Maintain accurate asset, inventory, assignment, location, ownership, condition, and lifecycle records in approved business systems.
  • Receive shipments, verify contents, apply required labels or asset tags, store materials in designated locations, and document custody and disposition.
  • Maintain organized stockrooms, staging areas, controlled distribution points, and shared equipment locations using 5S principles.
  • Support routine inventories, reconciliations, asset audits, discrepancy investigation, and corrective record updates.
  • Perform approved basic troubleshooting, configuration checks, reset validation, firmware or application-access support, and escalation to the correct partner team.
  • Coordinate repair, replacement, calibration, preventive maintenance, or specialized support with authorized teams or service providers.
  • Keep request records current with status, decisions, blockers, requester actions, next steps, and completion details.
  • Create and maintain clear how-to guides, process instructions, troubleshooting information, and knowledge resources.
  • Consult with supported teams and recommend approved alternatives when requested devices or equipment are unavailable.
  • Own standard work from intake through completion.
  • Resolve common issues using established procedures and the correct escalation path.
  • Create or update basic documentation for recurring work.

Required Skills and Competencies

  • Working knowledge of inventory control, asset lifecycle management, request fulfillment, equipment readiness, and customer support.
  • Ability to support common mobile operating systems, device setup, application access, troubleshooting, and user guidance appropriate to the role.
  • Ability to learn request-management, asset-management, inventory, collaboration, documentation, and equipment-distribution software.
  • Working knowledge sufficient to own standard work.
  • Ability to prioritize multiple requests and communicate delays.
  • Clear written and verbal communication with customers, teammates, vendors, and cross-functional partners.
  • Strong organization, attention to detail, prioritization, and follow-through.
  • Ability to learn new applications, business systems, and workflows through structured training and practical use.
  • Ability to follow quality-related procedures, work instructions, safety requirements, and documentation controls.
  • Sound judgment when resolving issues, escalating risks, and asking for support.
  • Proficiency with common office productivity tools and the ability to create clear technical or operational documentation.

Education and Experience

  • High school diploma or equivalent with at least four years of relevant experience, or an associate degree or technical education with at least two years of relevant experience.

Preferred Qualifications

  • Experience supporting R&D, engineering, technical support, asset management, inventory, laboratory, or service operations.
  • Relevant safety, quality, technical-support, Lean, Six Sigma, or continuous-improvement training.

Physical and Work Environment Requirements

  • Work may occur in offices, laboratories, stockrooms, staging areas, and equipment-storage locations.
  • Ability to lift and safely handle at least 30 pounds, with reasonable accommodation where applicable.
  • Onsite presence and travel may be required based on site and business needs.

Additional Responsibilities and Skills

This position has no supervisory responsibilities. Other responsibilities may be assigned based on business need, approved procedures, site requirements, role scope, and applicable local law. Completion of training or certification alone does not establish readiness for a higher-level role.

Position Overview

The Engineering Operations Technician II supports R&D teams by preparing and managing mission-critical devices, equipment, and materials; maintaining reliable service and asset records; coordinating equipment readiness; and providing a safe, organized, and trusted support experience. This developing role independently owns standard work with moderate supervision and is accountable for complete records, timely communication, routine problem resolution, and follow-through.

Responsibilitie s

  • Fulfill equipment, device, material, transfer, return, and related support requests through approved request channels.
  • Prepare, inspect, configure, stage, deploy, recover, transfer, and return supported devices and equipment within approved procedures.
  • Maintain accurate asset, inventory, assignment, location, ownership, condition, and lifecycle records in approved business systems.
  • Receive shipments, verify contents, apply required labels or asset tags, store materials in designated locations, and document custody and disposition.
  • Maintain organized stockrooms, staging areas, controlled distribution points, and shared equipment locations using 5S principles.
  • Support routine inventories, reconciliations, asset audits, discrepancy investigation, and corrective record updates.
  • Perform approved basic troubleshooting, configuration checks, reset validation, firmware or application-access support, and escalation to the correct partner team.
  • Coordinate repair, replacement, calibration, preventive maintenance, or specialized support with authorized teams or service providers.
  • Keep request records current with status, decisions, blockers, requester actions, next steps, and completion details.
  • Create and maintain clear how-to guides, process instructions, troubleshooting information, and knowledge resources.
  • Consult with supported teams and recommend approved alternatives when requested devices or equipment are unavailable.
  • Own standard work from intake through completion.
  • Resolve common issues using established procedures and the correct escalation path.
  • Create or update basic documentation for recurring work.

Required Skills and Competencies

  • Working knowledge of inventory control, asset lifecycle management, request fulfillment, equipment readiness, and customer support.
  • Ability to support common mobile operating systems, device setup, application access, troubleshooting, and user guidance appropriate to the role.
  • Ability to learn request-management, asset-management, inventory, collaboration, documentation, and equipment-distribution software.
  • Working knowledge sufficient to own standard work.
  • Ability to prioritize multiple requests and communicate delays.
  • Clear written and verbal communication with customers, teammates, vendors, and cross-functional partners.
  • Strong organization, attention to detail, prioritization, and follow-through.
  • Ability to learn new applications, business systems, and workflows through structured training and practical use.
  • Ability to follow quality-related procedures, work instructions, safety requirements, and documentation controls.
  • Sound judgment when resolving issues, escalating risks, and asking for support.
  • Proficiency with common office productivity tools and the ability to create clear technical or operational documentation.

Education and Experienc e

  • High school diploma or equivalent with at least four years of relevant experience, or an associate degree or technical education with at least two years of relevant experience.
  • Experience supporting R&D, engineering, technical support, asset management, inventory, laboratory, or service operations.
  • Relevant safety, quality, technical-support, Lean, Six Sigma, or continuous-improvement training.

Physical and Work Environment Requirements

  • Work may occur in offices, laboratories, stockrooms, staging areas, and equipment-storage locations.
  • Ability to lift and safely handle at least 30 pounds, with reasonable accommodation where applicable.
  • Onsite presence and travel may be required based on site and business needs.

Additional Responsibilities and Skills

This position has no supervisory responsibilities. Other responsibilities may be assigned based on business need, approved procedures, site requirements, role scope, and applicable local law. Completion of training or certification alone does not establish readiness for a higher-level role.

NOTE: This position requires on-site working (requires on-site office/plant/lab work). #LI-Onsite

Additional Information:

Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $25.64 - $38.46 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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