Maintenance Technician I

Job Summary

Department: Engineering

Position Overview:

The Maintenance Technician will be responsible for the installation, troubleshooting, maintenance, and improvement of process equipment. They will also be trained and cross-trained to repair, maintain and improve the reliability of various stations including lasers, optical gaging devices, continuity testing, inspection, etc. Maintenance technicians must be quality-conscious, aggressively self-directed, motivated team players, and willing trainers-eager to gain and share new knowledge.

Insulet Corporation (NASDAQ: PODD) is an innovative medical device company dedicated to making the lives of people with diabetes easier. Through its OmniPod Insulin Management System, Insulet seeks to expand the use of insulin pump therapy among people with insulin-dependent diabetes. Insulet's Delivery Systems business also partners with global pharmaceutical and biotechnology companies to tailor the OmniPod technology platform for the delivery of subcutaneous drugs across multiple therapeutic areas.

Responsibilities:

• Troubleshoot and repair electrical and mechanical systems on equipment.
• Perform various equipment preventive maintenance tasks (i.e., cleaning, inspection, and lubrication) as necessary.
• Thoroughly document maintenance activity using the maintenance database, adequately communicate maintenance issues to appropriate employees (e.g., other maintenance techs, operators, engineers, supervisors, etc.)
• Interface directly with manufacturing and corporate representatives to help create and execute preventative maintenance schedules.
• Interface directly with manufacturing and corporate representatives to help resolve complex quality, process, or safety defects.
• Troubleshoot and identify potential decisions or solutions for mechanical errors, safety issues or general operating inefficiencies with assembly production processes.
• Organize, report, and present technical work to various levels within the organization.
• Create and train standard operating procedures for the setup and maintenance of assembly equipment.
• Champion process improvement in assigned areas through rigorous data analysis (MTBF, Corrective Maintenance, sources of waste, etc.) and root cause analysis.
• Assist in day-to-day support of operators, adjustments, setups, and changeovers.
• Responsible for reporting safety, quality, and regulatory compliance concerns to leadership.
• This is a hands-on role, requiring the candidate to take on project work assigned as an individual contributor or as a participant on cross-functional teams, as well as be able to utilize tools to inspect, repair and maintain equipment.

Education and Experience:

Minimum Requirements:

• Certificate in engineering or final year Diploma in Engineering from a local institute.

Physical Requirements (if applicable)

• Required to stand for at least 75% of working time per shift, with walking at least 50% of working time per shift.
• Required to reach above shoulder frequently and below waist occasionally.
• Required to push and pull.

• Ability to lift up to 20lbs occasionally, 5-20lbs frequently.

Job Title: Maintenance Technician II

Department: Acton Maintenance - Equipment

FLSA Status: Non-exempt

Position Overview:

The Maintenance Technician II is a critical contributor in a mission that truly represents a once-in-a-lifetime opportunity to join a company that is making significant investments in establishing US manufacturing, expanding internationally, and delivering a consistent cadence of product innovations to the market and investing in its people.

The successful candidate will be responsible for repairs and maintenance of highly automated and advanced manufacturing equipment necessary to produce our signature product. This individual will be trained and cross-trained to repair issues across a variety of technologies including heat staking, laser welding, mechanical swaging, printed circuit board (PCB) handling and testing, robotic automation, metal stamping and bending, form/fill/seal medical packaging, and high-speed discrete component assembly. In addition to equipment repair and maintenance, this individual will be responsible for the product quality performance of the equipment and advanced machine troubleshooting in the event of faults and machine stops. This position requires mechanical aptitude, technical ability, strong machine troubleshooting and problem-solving skills, and the willingness to work in a fast-paced manufacturing environment.

Responsibilities:

• Maintain a cGMP compliant environment and operate within FDA guidelines for 21CFR820 manufacturing.
• Follow all policies and procedures including safety and quality standards.
• Perform equipment setup, operation, repair, and weekly preventative maintenance tasks to meet all standards for safety, quality, and efficiency. These tasks must be completed under minimal supervision.
• Diagnose and repair electromechanical systems on equipment.
• Perform various equipment preventive maintenance tasks (i.e., cleaning, inspection, and lubrication) as necessary.
• Thoroughly document maintenance activity using the maintenance database, adequately communicate maintenance issues to appropriate employees (e.g., other maintenance techs, operators, engineers, supervisors, etc.)
• Collaborate with manufacturing and corporate representatives to help create and execute preventative maintenance schedules.
• Collaborate with manufacturing and corporate representatives to help resolve complex quality, process, or safety defects.
• Troubleshoot and identify potential solutions for mechanical errors, safety issues, or general operating inefficiencies with assembly production processes.
• Create standard work procedures for the setup and maintenance of assembly equipment.
• Champion process improvement in assigned areas though rigorous data analysis (MTBF, Corrective Maintenance, sources of waste, etc.) and root cause analysis.
• Assist in day-to-day support of operators, adjustments, setups, and change over.
• Ensure compliance with safety rules, quality policies, and employee guidelines.
• This is a hands-on role, requiring the candidate to take on project work assigned as an individual contributor, or as a participant on cross functional teams, as well as be able to utilize tools to inspect, repair and maintain equipment.

Education and Experience:

Minimum Requirements:

• High School Diploma or equivalent
• At least 3-5 years of direct experience in working with, assembling, debugging, and optimizing automated assembly equipment. Application of in-depth technical knowledge in the areas of assembly processes and techniques.
• Strong written and verbal English communication skills.
• Basic computer skills and use of MS Office applications.
• Follow all policies and procedures including safety and quality standards.
• Demonstrated problem solving approach using DMAIC, PDCA, or other RCA tools.
• Competent with Pareto Charts, Fishbone diagrams, and 5 why problem-solving techniques.

Preferred Skills and Competencies:

• Engineering Technician Diploma or Associates Degree.
• Familiar with specific manufacturing processes such as mechanical swaging, ultrasonic welding, heat staking, laser welding, electronic controls, and precise component assembly.
• Familiar with typical sensors on automated equipment including pressure switches, inductive sensors, photoelectric sensors, reed switches, LVDT, and load cells.
• Experience with high-speed filming equipment
• Technical knowledge of cam driven linkages, discrete component assembly and automation
• Sound hands-on technical ability with assembly methodologies including locational methods, setup at assembly, pneumatic actuators, servo motors, limit switches, robotics, steels, plastics, belting methods etc.
• Familiarity with HMI’s / GUI’s (Machine user interfaces)
• Working in a clean room environment
• Knowledge and experience with post-implementation continuous improvement efforts and methodology
• Experience in a start-up production environment

Physical Requirements (if applicable):

• Required to stand for at least 75% of working time per shift, with walking at least 50% of working time per shift.
• Required to reach above shoulder frequently and below waist occasionally.
• Required to push and pull.
• Ability to lift 35lbs occasionally, 5-20lbs frequently.
• Ability to work in tight spaces.
• Able to work night shift.

Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!