{"id":3359852,"url":"https://alion.io/job/insulet-operations-documentation-specialist-onsite-acton","title":"Operations Documentation Specialist (Onsite - Acton)","company":{"id":5958,"name":"Insulet","domain":"insulet.com","url":"https://alion.io/company/insulet","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":94,"open_postings":36,"ghost_share":0,"stale_share":0.194,"repost_share":0.056,"time_to_fill_p50_days":31,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Product","role_family":"Product","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":57700,"max":86500,"currency":"USD","period":"year","gross":null,"usd_annual":86500},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"Microsoft Office","optional":true}],"status":"closed","first_seen_at":"2026-10-27T20:55:57Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-04T21:31:04Z","board_verified":false,"closed_at":"2026-11-04T21:31:04Z","days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"Job Summary\nJoin a key operations team where you'll drive process improvements, streamline workflows, and support critical distribution and fulfillment activities. This role is ideal for professionals with experience in documentation, ERP systems, inventory control, Lean/Six Sigma methodologies, and operational excellence. You'll play a hands-on role in creating procedures, developing training programs, managing KPI dashboards, supporting quality system documentation (CAPAs, ECOs, DCOs), and implementing initiatives that improve efficiency, accuracy, and service levels across the warehouse and distribution environment. This is an excellent opportunity to make a visible impact, partner with leadership, and help shape operational best practices in a fast-paced manufacturing and distribution setting.\n\nPosition Overview: The Operations Documentation Specialist is responsible for supporting distribution and fulfillment operations through process optimization, standardization, documentation, and continuous improvement initiatives. This role is responsible for the distribution department’s process of business-critical documents, such as CAPAs, ECOs, DCOs, and RSWOs. The Operations Specialist will help create and maintain procedural documents, training, and safety records. This position will also support the creation and maintenance and reporting of departmental KPIs to management team to help drive improvements/changes for operations. This position will also support departmental activities and onboarding activities when required.\nResponsibilities:\nDocument the processes performed by the US Operations/Distribution team. Is responsible for maintaining procedural documents. Will also advise/partner with department to create and implement new procedural documents and training.\nAutomate reporting of KPIs. Partner with leaders to define relevant metrics.\nCreate Rework Special Work orders using the quality records system in Arena.\nDocument, track, and update any quality issues that require responses\nCreate ECOs and DCOs as required for updating the Product life cycle system as needed.\nCreate and execute on-board training for new employees.\nManage and maintain departmental Safety procedures and requirements.\nMember of Safety Committee, recording any actions that arise from the meeting.\nDrive implementation of and maintain KPI dashboard.\nIdentify, analyze, and implement process improvements that enhance productivity, quality, customer service, and operational efficiency.\nSupport inventory, fulfillment, receiving, shipping, and warehouse process optimization initiatives.\nEducation and Experience:\nHigh School diploma required. Associate degree or BA/BS in Supply Chain, Engineering or related discipline preferred.\n2-3 years’ experience with documentation creation/process implementation a plus.\nExperience with Lean Manufacturing, Lean Warehousing, Six Sigma, or Continuous Improvement programs is a plus.\nExperience with SAP (or similar ERP) and Inventory Control. EWM is a plus.\nPreferred Skills & Competencies:\nExcellent verbal and written communication.\nProficient in business environment software applications - MS Office.\nFamiliarity using Product Life Cycle management system is a plus.\nExtremely service-oriented to internal customers.\nMust possess the ability to focus on details and ensure a high degree of data accuracy.\nMust be able to effectively prioritize and manage multiple tasks.\nThe ideal candidate is highly motivated, proactively solves problems and can work both independently and in a team environment with minimal supervision.\nNOTE: This position requires on-site working (requires on-site office/plant/lab work). #LI-Onsite\nAdditional Information:\n\nCompensation & Benefits:\n\nFor U.S.-based positions only, the annual base salary range for this role is $57,700.00 - $86,500.00\n\nThis position may also be eligible for incentive compensation.\n\nWe offer a comprehensive benefits package, including:\n• Medical, dental, and vision insurance\n• 401(k) with company match\n• Paid time off (PTO)\n• And additional employee wellness programs\n\nApplication Details:\nThis job posting will remain open until the position is filled.\nTo apply, please visit the Insulet Careers site and submit your application online.\n\nActual pay depends on skills, experience, and education.Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.\nWe are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!\nAt Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n(Know Your Rights)","description_format":"text","description_chars":5841,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Vision insurance","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Diabetes Devices"],"lifecycle":[{"event":"open","at":"2026-10-27T20:55:57Z"},{"event":"close","at":"2026-11-04T21:31:04Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 37 · green card filings: 17","filings_12m":37,"filings_prev_12m":51,"green_card_filings_12m":17,"median_offered_wage_usd":152778,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":2}],"liveness":null,"pay":{"stated_usd_annual":86500,"is_top_pay":false},"html_url":"https://alion.io/job/insulet-operations-documentation-specialist-onsite-acton","json_url":"https://alion.io/job/insulet-operations-documentation-specialist-onsite-acton.json","meta":{"generated_at":"2026-11-06T10:45:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19438,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5958},"rest":"https://alion.io/mcp/rest/get_company?id=5958"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finsulet-operations-documentation-specialist-onsite-acton"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finsulet-operations-documentation-specialist-onsite-acton"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finsulet-operations-documentation-specialist-onsite-acton"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/insulet-operations-documentation-specialist-onsite-acton\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finsulet-operations-documentation-specialist-onsite-acton"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3359852}},{"tool":"search_jobs","arguments":{"company":"insulet.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3359852},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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