{"id":356739,"url":"https://alion.io/job/insulet-quality-operation-supervisor","title":"Quality Operation Supervisor","company":{"id":5958,"name":"Insulet","domain":"insulet.com","url":"https://alion.io/company/insulet","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":26,"ghost_share":0,"stale_share":0.231,"repost_share":0.077,"time_to_fill_p50_days":30,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gelang Patah, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":20000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GLP","optional":false},{"name":"ISO 13485","optional":false},{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-07-22T00:00:00Z","employer_posted_date":"2026-07-22","last_verified_at":"2026-10-30T23:14:52Z","board_verified":true,"closed_at":null,"days_open":101,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":99},"description":"Job Summary\nPosition Overview:The Supervisor plays an integral part of Insulet’s Quality Department as the leader of Quality Team Leads and Quality Inspector, must be quickly adaptive to changing priorities The role requires strong organization skills and attention to detail while working in cross functional teams to accomplish departmental and company goals.\n\nPosition Overview:\nThe Supervisor plays an integral part of Insulet’s Quality Department as the leader of Quality Team Leads and Quality Inspector, must be quickly adaptive to changing priorities The role requires strong organization skills and attention to detail while working in cross functional teams to accomplish departmental and company goals.\nResponsibilities:\nProvides leadership to team members, including but not limited to, training support on processes and procedures.\nResponsible for managing the IPQA activities and overseeing all nonconformances investigation and provide the support needed to release lot on time.\nResponsible for managing the pre- and post-sterile Lot Qual lab and overseeing all lot failure investigation and provide the support needed to release lot on time.\nOversee IPQA and Lot Qualification personnel to ensure adequate staffing levels are maintained for effective operations support.\nManage MES/SAP Lot release to ensure that quality record is created and adequate for all products.\nSupport Quality and lot release team with any MES/SAP issue and work with the materials team to perform the necessary corrections as soon as the issue is identified.\nProvide support for all PQ builds and all new projects request.\nWorks with Quality Engineers, and other team members, in development of test methods to ensure effective inspection and test procedures are implemented and maintained with resolution of nonconformances, and investigations.\nManage the process for handling non-conforming materials, from quarantine to disposition.\nAssists Quality Engineers in root-cause investigations for quality issues and failure analysis.\nReviews applicable DHR documentation including inspection records, nonconformances, and deviations.\nManages, facilitates, and participates in continuous improvement projects.\nMonitor calibration activities and investigation of test equipment\nManage PDM quality operation to ensure that all quality inspection and lot release are provided to the PDM operation team.\nApproves / signs-off work of Quality Inspectors and support quality audits, as required\nRequirements\nMinimum bachelor’s degree such as engineering or Science.\nAt least 2-3 years of hands-on experience in quality operation, inspection and testing, preferably in the medical device industry.\nReasonable understanding of ISO13485 requirements is added advantage\nExperience in GDP (Good Documentation Practices) & legible handwriting\nKnowledge of GLP (Good Lab Practices) will be a plus.\nMicrosoft Excel, data entry and analytical skills.\nMust be proficient in both English and Malay language.\nTeam player and ability to communicate effectively with supervisor and other employees.\nMust demonstrate great attention to detail and have ability to work efficiently.\nInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.\nWe are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!","description_format":"text","description_chars":3735,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Malay","level":"Upper-Intermediate (B2)","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Diabetes Devices"],"lifecycle":[{"event":"open","at":"2026-09-05T19:19:42Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.421,"p_room":0.28,"age_days":100,"expected_fill_days":30,"reasons":["conf:1","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/insulet-quality-operation-supervisor","json_url":"https://alion.io/job/insulet-quality-operation-supervisor.json","meta":{"generated_at":"2026-10-31T03:46:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5317,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5958},"rest":"https://alion.io/mcp/rest/get_company?id=5958"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finsulet-quality-operation-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finsulet-quality-operation-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finsulet-quality-operation-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/insulet-quality-operation-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finsulet-quality-operation-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":356739}},{"tool":"search_jobs","arguments":{"company":"insulet.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":356739},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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