{"id":1751750,"url":"https://alion.io/job/insulet-sr-manager-sap-mes","title":"Sr Manager, SAP & MES","company":{"id":5958,"name":"Insulet","domain":"insulet.com","url":"https://alion.io/company/insulet","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":31,"ghost_share":0.032,"stale_share":0.226,"repost_share":0.097,"time_to_fill_p50_days":27,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Heredia, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":84000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1211},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ABAP","optional":true},{"name":"Agile","optional":true},{"name":"Jira","optional":true},{"name":"SAP Fiori","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-12T23:41:26Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Job Summary\nJob Description SummaryWork Arrangement: Due to the launch of our new greenfield site, this role will start as remote. Candidates are expected to transition to an onsite work arrangement once the facility is ready\nRequired Skills and Experience\n8+ years of progressive IT experience supporting ERP, MES, manufacturing, supply chain, or quality systems in a global manufacturing environment.\n• Strong SAP S/4HANA experience with hands-on knowledge of manufacturing and supply chain processes, including SAP EWM, PP, QM, Inventory Management, Materials Management, and master data.\n\nPosition Overview\nThe Senior Manager, IT - SAP & MES Manufacturing Systems will lead the technology delivery, site readiness, and operational support for the Costa Rica manufacturing site, with primary focus on SAP S/4HANA rollout, SAP manufacturing and extended warehouse capabilities, and Siemens Opcenter MES implementation. This role will serve as the IT business partner for manufacturing, warehouse, quality, supply chain, and site leadership, ensuring that enterprise platforms are deployed, integrated, validated, and supported in a scalable and compliant manner.\nThe ideal candidate is a hands-on technology leader with strong SAP manufacturing, SAP EWM, QM, MES, and regulated systems experience. This individual will manage local resources, partner with implementation vendors, drive cross-functional execution, and ensure the site is operationally ready for go-live, hypercare, and steady-state support.\nKey Responsibilities\nLead IT delivery and site readiness for the Costa Rica SAP S/4HANA rollout, including manufacturing, warehouse, quality, procurement, finance, and integration workstreams.\nProvide leadership and oversight for SAP process areas including Extended Warehouse Management (EWM), Production Planning (PP), Quality Management (QM), Inventory Management, Materials Management, and SAP-MES integration.\nLead or support Siemens Opcenter MES implementation activities, including requirements, design, configuration alignment, data readiness, testing, validation, deployment, and hypercare.\nLead the implementation of Free Trade Zone solutions at the CR plant.\nPartner with manufacturing operations, supply chain, quality, engineering, finance, and global process owners to translate business needs into scalable technology solutions.\nManage integration between SAP, MES, labeling, shop-floor systems, reporting platforms, and other manufacturing applications to ensure reliable end-to-end process execution.\nDrive cross-functional testing strategy, including unit testing, system integration testing, user acceptance testing, regression testing, cutover rehearsal, defect triage, and go-live readiness.\nCoordinate with internal IT teams, business teams, external implementation partners, and managed service providers to ensure project milestones, risks, issues, and dependencies are actively managed.\nEstablish the local application support model for SAP and MES, including incident management, change management, service levels, knowledge transfer, and operational handoff.\nEnsure all system changes, testing, documentation, and validation activities meet applicable quality, regulatory, cybersecurity, and compliance requirements.\nDevelop and mentor local IT resources, build site capability, and create a high-performing team culture focused on accountability, collaboration, and continuous improvement.\nSupport post-go-live stabilization, root-cause analysis, continuous improvement, and roadmap planning for manufacturing systems at the Costa Rica site.\nRequired Skills and Experience\n8+ years of progressive IT experience supporting ERP, MES, manufacturing, supply chain, or quality systems in a global manufacturing environment.\nStrong SAP S/4HANA experience with hands-on knowledge of manufacturing and supply chain processes, including SAP EWM, PP, QM, Inventory Management, Materials Management, and master data.\nStrong experience on Free Trade Zone solution setup for Costa Rica\nExperience implementing or supporting Siemens Opcenter MES or comparable manufacturing execution systems in a discrete or regulated manufacturing environment.\nDemonstrated experience with SAP-MES integration, shop-floor execution, production order processing, warehouse execution, quality inspection processes, device history records, and manufacturing traceability.\nProven experience supporting ERP or MES rollouts, including requirements gathering, fit-gap analysis, solution design, testing, training, cutover, go-live, hypercare, and production support.\nWorking knowledge of GxP, computer system validation, change control, audit readiness, data integrity, and regulated manufacturing documentation practices.\nAbility to lead cross-functional teams, manage implementation partners, influence stakeholders, and communicate clearly with both technical and business audiences.\nStrong analytical, problem-solving, facilitation, and decision-making skills, with the ability to manage multiple priorities in a fast-paced environment.\nFluency in English required; Spanish fluency or strong business proficiency preferred.\nPreferred Qualifications\nExperience in medical device, life sciences, pharmaceutical, or other highly regulated manufacturing environments.\nPrior experience supporting new plant startup, greenfield manufacturing implementation, or global template rollout.\nKnowledge of SAP Fiori, IDocs, interfaces, middleware, RF warehouse execution, labeling systems, 3PL or logistics integrations, Asset management systems, and shop-floor automation.\nExperience with Agile delivery, Jira, ServiceNow, validation lifecycle tools, and structured project governance.\nSAP certification, Siemens Opcenter training, PMP, Agile certification, Lean Six Sigma, or related credentials are a plus.\nLeadership Expectations\nAct as the primary IT leader for SAP, MES and other application readiness at the Costa Rica site.\nBuild trusted partnerships with site leadership, global process owners, quality, manufacturing, engineering, and enterprise technology teams.\nPromote standardization, template adherence, operational discipline, and sustainable support practices.\nLead with accountability, transparency, and urgency while maintaining a collaborative and inclusive team environment.\nBalance business priorities, compliance expectations, project timelines, and long-term platform scalability.\nEducation\nBachelor’s degree in Information Systems, Computer Science, Engineering, Supply Chain, Manufacturing, Business Administration, or related field required.\nMaster’s degree or MBA preferred.\nInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.\nWe are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!","description_format":"text","description_chars":7181,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Costa Rica","iso":"CR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Diabetes Devices"],"lifecycle":[{"event":"open","at":"2026-10-03T09:08:19Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.859,"p_room":0.9,"age_days":11,"expected_fill_days":27,"reasons":["conf:6","velocity","win:mid","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/insulet-sr-manager-sap-mes","json_url":"https://alion.io/job/insulet-sr-manager-sap-mes.json","meta":{"generated_at":"2026-10-13T10:13:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15602,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5958},"rest":"https://alion.io/mcp/rest/get_company?id=5958"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finsulet-sr-manager-sap-mes"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finsulet-sr-manager-sap-mes"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finsulet-sr-manager-sap-mes"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/insulet-sr-manager-sap-mes\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finsulet-sr-manager-sap-mes"}]}