{"id":1417581,"url":"https://alion.io/job/insulet-staff-solution-program-manager","title":"Staff Solution Program Manager","company":{"id":5958,"name":"Insulet","domain":"insulet.com","url":"https://alion.io/company/insulet","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":19,"ghost_share":0,"stale_share":0.316,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Heredia, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":86000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":187},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"MuleSoft","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false},{"name":"Smartsheet","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-09-28T21:22:09Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-01T04:33:08Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Summary\n**Remote: All positions will be on-site 5 days per week once the Plant is readyRequired Skills & Competencies\nAgile experience\nProject management certification preferred\nExperience in managing IT infrastructure and facility projects, including but not limited to:\no Network administration and optimization\no Server management and maintenance\no Implementation of Cybersecurity measures\no Coordination with contractors, vendors, and stakeholders\nExperienced working with Agile teams to develop and launch strategic programs against concreate deadlines\nKnowledge of computer systems validation and QMS compliance\nDemonstrated flexibility and ability to function in a fast-paced, growth industry and work environment\nProficient in the following computer software applications: MS 365 Suite (Word, Excel, PowerPoint Project, Outlook, Teams), Smartsheet, SharePoint\nHelpful to have working knowledge or familiarity with:\no Agile applications (Jira & Confluence)\no CRM Environments (SalesForce, Marketing Cloud)\no SAP ERP Programs\no Integrations (MuleSoft)\no PLM & QMS applications (Arena)\no PPM tools (Clarity)\n\nJob Profile Title: Staff Solution Program Manager (SSPM)\nBusiness Title: Staff Solution Program Manager (SSPM)\nDepartment: Project Management Office (PMO)\nFLSA Status: Exempt\nPosition Overview:\nWe are seeking an experienced SSPM to oversee our IT infrastructure and facility projects related to new office buildouts, existing office remodels, and any other similar IT infrastructure network office efforts. The ideal candidate will have a proven track record in managing IT projects related to network administration, server management, and overall IT infrastructure within facility management. This position is responsible for the delivery of programs through a methodical approach of planning, executing, and controlling projects from start to finish.\nThe SSPM demonstrates solution ownership and leads teams through the program execution process to achieve the strategic objectives of the supported franchises. Utilizing professional program management concepts and frameworks aligned with company goals, the SSPM creatively and effectively manages programs. They strike a balance between independent judgment and collaborative organization to develop methods, techniques, and evaluation criteria for achieving results.\nResponsibilities\nLead and manage IT infrastructure and facility projects related to new office build outs, existing office remodels, and any other similar IT infrastructure network office efforts projects from inception to completion, ensuring they are delivered on time, within scope, and within budget\nCollaborate with stakeholders to define project scope, objectives, and deliverables\nBuild and maintain overall detailed project plan, Gantt chart, status updates, and RAIDE Register (Risks, Assumptions, Issues, Dependencies and Escalations) integrating all cross-functional workstreams\nMaintain and update project schedule and dependencies integrated with Agile teams, ARTs, and Solutions PI Plan\nEffectively communicate project status/reports to stakeholders\nLead release-based program core team and steering committee meetings for assigned program(s)\nLead project-related activities of project team members, providing guidance on conformance to established computer systems validation procedures\nIdentify and assess mitigation options for program risks and issues, and escalate as needed to ensure program success\nAssist Business Process Owners and core teams in problem solving and scenario analysis to assess impact of change requests\nProvide input to Agile teams and ARTs review during PI planning and assess impact of PI Planning output to overall plan\nAdhere to all regulatory agency standards, company quality standards and corporate policies\nMust be able to travel domestically and internationally as business needs demand\nPerform other duties as required\nKey Decision Rights\nContributes to 12-month program schedule & supporting detailed integrated project plan, identification and communication of major programs risks, issues, and blockers impacting overall program delivery\nInfluences program timelines, budget, and priorities, change management of any changes impacting overall program timeline\nRequired Leadership/Interpersonal Skills & Behaviors\nStrong influence management skills - track record of influencing behaviors\nExcellent communication, collaboration, problem solving, and people skills\nDesire to learn and to help teams continuously improve\nCourage to challenge & advise various stakeholders, including senior leaders\nundefined\nRequired Skills & Competencies\nAgile experience\nProject management certification preferred\nExperience in managing IT infrastructure and facility projects, including but not limited to:\no Network administration and optimization\no Server management and maintenance\no Implementation of Cybersecurity measures\no Coordination with contractors, vendors, and stakeholders\nExperienced working with Agile teams to develop and launch strategic programs against concreate deadlines\nKnowledge of computer systems validation and QMS compliance\nDemonstrated flexibility and ability to function in a fast-paced, growth industry and work environment\nProficient in the following computer software applications: MS 365 Suite (Word, Excel, PowerPoint Project, Outlook, Teams), Smartsheet, SharePoint\nHelpful to have working knowledge or familiarity with:\no Agile applications (Jira & Confluence)\no CRM Environments (SalesForce, Marketing Cloud)\no SAP ERP Programs\no Integrations (MuleSoft)\no PLM & QMS applications (Arena)\no PPM tools (Clarity)\nEducation and Experience\nBachelor’s degree in Business, Computer Science, Information Technology, Engineering, or a related field; Advanced degree preferred\nAt least 10 years of overall work experience in a technical discipline and 5 years of demonstrated experience in a program management role of large complex programs.\nAdditional Information\nThe position is Remote** at our Costa Rica office.\nTravel is estimated at 10% but will flex depending on business needs\n**Remote: All positions will be on-site 5 days per week once the Plant is ready\nInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.\nWe are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!","description_format":"text","description_chars":6757,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Costa Rica","iso":"CR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Diabetes Devices"],"lifecycle":[{"event":"open","at":"2026-09-28T21:22:09Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":26,"reasons":["conf:1","velocity","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/insulet-staff-solution-program-manager","json_url":"https://alion.io/job/insulet-staff-solution-program-manager.json","meta":{"generated_at":"2026-10-01T09:31:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":158,"day_limit":5000,"remaining_today":4842,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}