{"id":3999835,"url":"https://alion.io/job/insulet-supervisor-quality-operations-onsite-acton-ma","title":"Supervisor, Quality Operations (Onsite - Acton, MA)","company":{"id":5958,"name":"Insulet","domain":"insulet.com","url":"https://alion.io/company/insulet","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":35,"ghost_share":0,"stale_share":0.171,"repost_share":0.057,"time_to_fill_p50_days":32,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Acton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":73800,"max":110700,"currency":"USD","period":"year","gross":null,"usd_annual":110700},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"21 CFR Part 820","optional":false},{"name":"ISO 13485","optional":false},{"name":"Statistical Process Control","optional":false}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T03:10:30Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Summary\nThis role is a hands-on Quality Supervisor/Lead responsible for managing and developing a team of Quality Technicians while ensuring manufacturing products meet quality and regulatory standards. The position oversees daily team activities, performance metrics, training, scheduling, and employee development, while also supporting inspections, quality documentation reviews, nonconformance investigations, equipment troubleshooting, and continuous improvement initiatives. Working closely with Quality Engineers, the individual helps maintain inspection and testing procedures, recommends process improvements, approves technician work, and drives compliance with quality systems. The ideal candidate has a bachelor's degree or equivalent experience, at least five years of combined quality and supervisory experience, strong leadership and communication skills, and experience in regulated environments such as medical devices, FDA 21 CFR 820, or ISO 13485. Knowledge of Lean Six Sigma, SPC, ASQ methodologies, data trending, and process controls is highly desirable.\n\nResponsibilities:\nHires, manages, and mentors direct reports including daily interactions and performance reviews.\nProvides leadership to team members, including but not limited to, training support on processes and\nprocedures.\nSchedules work of direct reports to achieve business goals and objectives.\nEstablishes and tracks daily team metrics to ensure performance targets are achieved.\nPerforms complex tasks to ensure compliance with quality standards.\nWorks with Quality Engineers, and other team members, to ensure effective inspection and test procedures are implemented and maintained.\nWorks on the development of standards to meet quality specifications and recommends procedural\nchanges.\nCollaborates with Quality Engineers with equipment troubleshooting and failure analysis.\nReviews applicable DHR documentation including inspection records, non-conformances, and deviations.\nManages, facilitates, and participates in continuous improvement projects.\nApproves / signs-off work of Quality Technicians\nPerforms other duties as assigned.\nEducation and Experience:\nMinimum Requirements:\nBachelors degree or equivalent experience\nCombined 5 years of Quality Technician and/or supervisory experience\nPreferred Skills and Competencies:\nEducation and/or experience in an engineering, technical or scientific discipline.\nPrior experience working in a regulated industry such as Quality System Regulations 21CFR820 and/or ISO 13485.\nAbility to handle team interpersonal conflicts and find an acceptable resolution.\nEffective verbal communication and excellent technical writing skills.\nProven experience to organize, prioritize and follow through on multiple tasks with minimal supervision.\nExperience creating and analyzing trend and pareto charts.\nExperience or certification in Lean Six Sigma, SPC, ASQ, and/or ISO process controls.\nExcels at generating and maintaining organized and accurate records.\nExperience with Microsoft software.\nPrior supervisory / team leadership experience.\nPhysical Requirements:\nSitting 30%, Standing 70%\nOccasional handling (push/pull) and/or lifting up to 50lbs\nAbility to operate inspection hand tools and instrumentation\nNOTE: This position requires on-site working (requires on-site office/plant/lab work). #LI-Onsite\nAdditional Information:\n\nCompensation & Benefits:\n\nFor U.S.-based positions only, the annual base salary range for this role is $73,800.00 - $110,700.00\n\nThis position may also be eligible for incentive compensation.\n\nWe offer a comprehensive benefits package, including:\n• Medical, dental, and vision insurance\n• 401(k) with company match\n• Paid time off (PTO)\n• And additional employee wellness programs\n\nApplication Details:\nThis job posting will remain open until the position is filled.\nTo apply, please visit the Insulet Careers site and submit your application online.\n\nActual pay depends on skills, experience, and education.Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.\nWe are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!\nAt Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n(Know Your Rights)","description_format":"text","description_chars":5502,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Vision insurance","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Diabetes Devices"],"lifecycle":[{"event":"open","at":"2026-11-10T02:59:37Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 37 · green card filings: 17","filings_12m":37,"filings_prev_12m":51,"green_card_filings_12m":17,"median_offered_wage_usd":152778,"route":null,"cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":32,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":110700,"is_top_pay":false},"html_url":"https://alion.io/job/insulet-supervisor-quality-operations-onsite-acton-ma","json_url":"https://alion.io/job/insulet-supervisor-quality-operations-onsite-acton-ma.json","meta":{"generated_at":"2026-11-11T05:18:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6776,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5958},"rest":"https://alion.io/mcp/rest/get_company?id=5958"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finsulet-supervisor-quality-operations-onsite-acton-ma"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finsulet-supervisor-quality-operations-onsite-acton-ma"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finsulet-supervisor-quality-operations-onsite-acton-ma"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/insulet-supervisor-quality-operations-onsite-acton-ma\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finsulet-supervisor-quality-operations-onsite-acton-ma"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3999835}},{"tool":"search_jobs","arguments":{"company":"insulet.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3999835},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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