{"id":1102248,"url":"https://alion.io/job/insurity-partner-success-manager","title":"Partner Success Manager","company":{"id":6442,"name":"Insurity","domain":"insurity.com","url":"https://alion.io/company/insurity","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","CA"],"hiring_countries_total":2,"salary":{"min":70000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"LinkedIn","optional":true},{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-09-21T19:58:54Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-18T00:16:39Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Please note that Insurity will only reach out to interview, make an offer of employment, or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video or telephone call, with a Recruiter and/or company employee(s). We will never ask for any money or payments from applicants at any point in the recruitment process. Recruiters will only reach out from an insurity.com email address; no other email addresses will be used. Examples of fraudulent email addresses that have been used end with @insurityjobs.us. Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams. \nWho We Are \nInsurity empowers insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical insurance software. Just as importantly, we empower our people-providing the tools, support, and opportunities they need to grow and succeed. \nWe don’t just make bold promises-we deliver results. As the largest cloud-based software provider for the Property & Casualty market, Insurity is trusted by 22 of the top 25 P&C carriers and 7 of the top 10 wholesale brokers in the MGA space. Behind that trust is a team that delivers exceptional value and deep industry expertise. \nWhile our technology sets us apart, it’s our people who truly make the difference. At Insurity, you’ll collaborate with some of the most creative and knowledgeable minds in insurance tech-in a culture that fosters innovation, teamwork, and continuous learning. Our award-winning onboarding experience welcomes and supports you from the moment you accept our offer. \nReady to grow your career with an industry leader? Apply today-we’re excited to welcome you. #UatInsurity \nInsurity’s Next Partner Success Manager\nWe are looking for our next Partner Success Manager to help us manage our growing ecosystem of System Integrator and Technology Partners. You will be a critical cog in the gears that drive mutual revenue growth for both Insurity and your assigned ecosystem Partners. \nWhat Our Partner Success Manager Will Do \nThe Partner Success Manager is responsible for the day-to-day management and operations of the Insurity Partner Program (IPP), launched in January 2026, and their assigned Partners. This role oversees onboarding and ongoing management of Partners, supports Partner operational requirements across their lifecycle, and helps design and execute/drive Partner-led GTM efforts to build qualified joint pipeline and drive incremental revenue for Insurity and our Partners. The Partner Success Manager also collaborates with Program leadership to design, implement, and refine AI automation processes that improve operational efficiency, velocity, and throughput.\nResponsibilities will include the following for your assigned/named Partners:\nRelationship Management\nServe as the primary operational point of contact for assigned Partners throughout their lifecycle.\nManage inbound Partner requests from initial engagement through exit, as needed.\nPerform due diligence on new Partner signup requests, present the Program, support joint GTM business plans, onboard partners and their resources into our systems, and help execute agreed tactical initiatives.\nProactively communicate resources, training, product materials, marketing assets, Portal guidance, and QBR/EBR coordination needed for Partner success.\nSupport Partner renewal processes and help execute structured Partner exit processes when required.\nManage Partner communications such as newsletters and event invitations in partnership with Partner Marketing and Product.\nManage Partner sponsorships of Insurity events and drive Partner Day attendance/sponsorship package sales with assigned Partners. Participate at Partner Day as deemed appropriate by Management.\nProgram Operations & Delivery\nOrchestrate Partner onboarding by creating Partner and contact records in SFDC PRM, assigning training, and ensuring required systems, environments, and tools are in place.\nEnsure accuracy and completeness of lead forecasting, deal registration, opportunity tagging, and related SFDC CRM/PRM updates for assigned Partners.\nManage deal registration and assigned Partner sales pipeline processes, including overlap checks against direct sales, existing Partner submissions, and the current Insurity client base.\nManage Partner legal agreement processing and coordinate with the appropriate internal stakeholders.\nOwn Partner Sales Assist Fee (SAF) / referral fee calculations and payment tracking in partnership with Finance.\nCoordinate Program operations that support joint Partner marketing and sales activities, including campaigns, events, Campaign-in-a-Box, and Deal-in-a-Box initiatives.\nLead Partner performance monitoring and reporting for assigned Partners, including annual promotion / relegation reviews within the Partner tiering model.\nInternal Process\nManage operational interactions within the PRM Partner Portal for assigned Partners, including operational “how do I...?” support.\nCreate and maintain Program documentation such as Partner agreements, Program guidelines, GTM sales kits, and enablement assets.\nTrack and analyze operational and performance metrics to identify trends, issues, and opportunities to improve Program effectiveness.\nDevelop and implement approved automation and agentic AI-driven process improvements that streamline Partner Program operations.\nDrive continuous improvements in the overall Insurity Partner experience and Partner Program operations.\nHelp design and launch our Operations AI Fleet of agents to automate many partner tasks for improved partner experiences.\nOther related duties as assigned\nWho We’re Looking For \n5-7 years of relevant business experience in enterprise SaaS Partner Success Management or a closely related role.\nBachelor’s degree in a related field (equivalent work experience may be considered).\nStrong understanding of the Insurity Partner Program, Partner lifecycle management, and Partner-led GTM motions.\nWorking knowledge of Insurity products, SaaS / BaaS positioning, and how Partners generate qualified pipeline and revenue.\nFamiliarity with Partner scorecards, tiering models, incentive programs, and co-sell / referral processes.\nWorking knowledge of enterprise software operations; insurance / P&C market familiarity preferred.\nHave the ability to perform these skills at an advanced level:Ability to create concise, audience-relevant, objective-oriented documentation and communications.\nAnalytical and critical thinking.\nWritten and oral English communication.\nTime management including work planning, prioritization, and organization.\nAbility to handle multiple priorities or tasks.\nSelf-starter and quick learner.\nDetail-oriented and process disciplined.\nActive listening and cross-functional collaboration.\nExpectation management.\nProject management.\nProcess analysis, design, and management.\nData analysis and metric interpretation.\nBusiness acumen and Partner Program acumen.\nTechnical acumen across SaaS systems and workflows.\nChange management.\nCoaching, training, and Partner enablement.\nMeeting facilitation and professional presentation of information.\nPartner advocacy.\nNice to have: complete one or more of the following:\nApplicable insurance certification(s).\nSalesforce / SFDC PRM-related certification(s).\nPartner ecosystem / channel program certification(s).\nAdvanced experience & knowledge:\nSFDC CRM and SFDC PRM.\nPRM Partner Portal administration and support workflows.\nLead registration, opportunity management, and pipeline hygiene processes.\nWorkflow, ticketing, and project management tools.\nReporting, spreadsheet, and dashboard tools.\nDocument, knowledge-management, and enablement repositories.\n• Automation and agentic AI tools used to improve Partner operations.\n\nTravel required 0-20%\nWhat’s In It For U \nWork Where You Thrive \nFind the work environment that supports your best-whether that’s remote, in-office, or hybrid-depending on your role and location. Our Flex First Workforce approach offers many fully remote opportunities, while some teams follow hybrid or in-office schedules to stay connected and collaborative. \nTake Time When You Need It \nWe trust our team to manage their time with our Open PTO Policy, empowering you to recharge when it matters most. \nBenefits That Start on Day One \nEnjoy comprehensive health coverage and employer-matched retirement savings right from your first day-because we know how important these are to you. \nLiving Our Values Every Day \nOur core values are more than words on a wall-they guide how we hire, grow, and retain the very best talent. \nAward-Winning Onboarding \nFrom your first day to your first anniversary, our onboarding program is designed to set you up for success and help you make an immediate impact. \nGrow Your Career from Within \nWe believe in promoting from within. In fact, over 25% of our open roles are filled by internal candidates. \nMentorship That Matters \nOur mentorship program connects you with experienced leaders who are committed to helping you grow both personally and professionally. \nInsurity Podcasts \nExplore podcasts from our Learning & Development team for deeper insight into Insurity products, company innovation, and the business as a whole. \nKeep Learning, Always \nFuel your growth with full access to LinkedIn Learning and Kaplan-because continuous development is key to success. \nInvest in Your Future-And Your Family’s \nThrough our partnership with the University of Arizona Global Campus, you and your family can access discounted tuition and pursue educational goals affordably. \nEarn When You Refer \nLove where you work? Invite others to join us! Our Employee Referral Bonus program rewards you for bringing great people on board. \nWe have five Core Values at Insurity; one of which is to Act with Integrity. Providing pay transparency helps you make the best decision for you. We continuously analyze and update our salary ranges for our roles according to market trends to not only ensure our employees are paid fairly, but also help close gender, race, and disability wage gaps. Along with the benefits listed above, the career level salary range for this role is $70,000 to $140,000. We share a career level salary as a guideline; however, actual salary may vary based on your experience and qualifications. If your application advances, your recruiter will review these details with you during a video interview. \nInsurity is proud to be an Equal Opportunity Employer \nWe are dedicated to creating an exceptional work environment for all our employees by extending a culture of diversity, equity, inclusion, and belonging into the very fabric of our organization. We embrace differences and diversity of identity, experience, and thought, and actively strive for inclusive behaviors across our company. \nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. \nThank you for your interest in Insurity! Please understand that due to the volume of applicants we receive, only selected candidates will be contacted. \n#LI-Remote #innovateatinsurity\nmedical insurance; dental insurance; vision insurance; 401(K) match; paid maternity leave; paid paternity leave; disability insurance\nCalifornia Privacy Notice for Applicants\nIf you are a California resident, the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), requires us to provide you with information regarding h...","description_format":"text","description_chars":13373,"description_truncated":true,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Continuous learning","Dental insurance","Equity","Health insurance","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Property & Casualty Insurance","InsurTech"],"lifecycle":[{"event":"open","at":"2026-09-22T00:18:55Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5 · green card filings: 1","filings_12m":5,"filings_prev_12m":6,"green_card_filings_12m":1,"median_offered_wage_usd":134167,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.945,"p_room":1,"age_days":25,"expected_fill_days":79,"reasons":["conf:1","urgency","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":140000,"is_top_pay":true},"html_url":"https://alion.io/job/insurity-partner-success-manager","json_url":"https://alion.io/job/insurity-partner-success-manager.json","meta":{"generated_at":"2026-10-18T01:53:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3052,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6442},"rest":"https://alion.io/mcp/rest/get_company?id=6442"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finsurity-partner-success-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finsurity-partner-success-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finsurity-partner-success-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/insurity-partner-success-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finsurity-partner-success-manager"}]}