{"id":3865402,"url":"https://alion.io/job/intact-team-lead-or-manager-surety","title":"Team Lead or Manager, Surety","company":{"id":1050353,"name":"Intact","domain":"intact.ca","url":"https://alion.io/company/intact-ca","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":16,"ghost_share":0,"stale_share":0.813,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Vancouver, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-11-05T00:00:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-11T09:56:48Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.\nOur employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.\nPay at Intact is about much more than just salary.\nFlexible work arrangements and a hybrid work model\n\nPossibility to purchase up to 5 extra days off per year\n\nMultiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more\n\nShare plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)\n\nSalary range (but not limited to):\n138,500 - 169,300Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):\n15%As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.\nOur pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.\nSalary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.\nAbout the role\nA Surety career is an opportunity to define Intact’s Specialty Solutions offering and expand our business beyond $20 billion of total annual premiums. Leverage your insurance or financial background and strong people skills as you grow your career and solve the exciting challenges that each day brings in managing complex risks. Be part of a team whose size and sophistication help separate us from the competition in the space and contributes to our growing leadership in the Specialty Solutions market both in Canada and globally.\nWe’re looking for a Team Lead or Manager, Surety, to join our growing team!\nWhat you’ll do here:\nTeam leadership & development:Coach and develop underwriters through day-to-day guidance, file reviews, feedback, and formal training plans which result in them being motivated towards success\nCollaborate with other team leaders to achieve goals and monitor progress against the department business plan and service standards.\nLead regular team meetings to communicate priorities, operational updates, and gather feedback.\nManage team performance by conducting performance reviews and career developing discussions\n\nBroker & market leadership:Own key broker relationships; maintain a regular rhythm of account planning, pipeline reviews, and performance updates.\nStrengthen broker portfolio performance and develop new opportunities.\nLead negotiations on larger/complex accounts and provide escalation support to underwriters.\nPromote products and appetite through broker training, information sessions, and market-facing communication.\n\nPortfolio & profitability:Build and manage a profitable book of business aligned to product appetite and underwriting authority.\nSet and track portfolio performance targets and take action to improve results.\nReview/audit underwriting files and decisions to ensure adherence to guidelines, authority levels, and company standards.\nAuthorize and support complex new business, renewals, endorsements, and exceptions within delegated authority.\n\nOperational excellence:Maintain service levels by monitoring workflow, setting priorities, and removing roadblocks to productivity.\nCollaborate cross-functionally (claims, operations, finance, product, compliance) to improve outcomes and customer/broker experience.\nNavigate internal and market change with clear communication and steady execution.\n\nWhat you bring to the table:\nUniversity and/or College Degree or any combination of equivalent education and experience\nMinimum 8-10 years of relevant experience in Contract Surety\nPrevious 1-2 years supervisory experience would be ideal\nAbility to provide strategic direction, to transmit and share information to different target audiences.\nAbility to execute short- and long-term strategic priorities\nBuild relationships based on trust and collaboration with different groups and to influence business priorities.\nStrong set of soft skills including interpersonal, organizational and time management skills, communication and skills\nHigh level of integrity, confidentiality and accountability\nAble to navigate changes internally and in the market\nOpen to some travel\nWhy join us:\nLead a high-impact contract surety team with direct influence on growth and profitability.\nOpportunity to strengthen underwriting capability, service excellence, and broker value.\nPlease note that the posted salary range is for the Manager role. The role and salary for the candidate will be determined taking into consideration a number of factors including experience, skills, qualifications, anticipated contribution to role, internal equity, etc.\nCe poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team.\n\nWe are an equal opportunity employer\nAt Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.\nWe encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.\nAs part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.\nWe have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.\nIf we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.\nLearn more about our recruitment process and your candidate journey here.\nPlease note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.\nIf you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.","description_format":"text","description_chars":7342,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-11-06T11:49:21Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Approved LMIA in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-11-11T07:38:50+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.623,"p_room":1,"age_days":6,"expected_fill_days":20,"reasons":["conf:1","stale_co","velocity","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/intact-team-lead-or-manager-surety","json_url":"https://alion.io/job/intact-team-lead-or-manager-surety.json","meta":{"generated_at":"2026-11-11T15:09:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28185,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1050353},"rest":"https://alion.io/mcp/rest/get_company?id=1050353"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fintact-team-lead-or-manager-surety"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fintact-team-lead-or-manager-surety"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fintact-team-lead-or-manager-surety"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/intact-team-lead-or-manager-surety\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fintact-team-lead-or-manager-surety"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3865402}},{"tool":"search_jobs","arguments":{"company":"intact.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3865402},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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