{"id":3916976,"url":"https://alion.io/job/inteady-software-customer-onboarding-software-training-specialist","title":"Customer Onboarding & Software Training Specialist","company":{"id":4522865,"name":"Inteady Software","domain":"ntdy.io","url":"https://alion.io/company/inteady-software","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Education","role_family":"Education","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Pakistan"],"countries":["PK"],"hiring_countries":["PK"],"hiring_countries_total":1,"salary":{"min":800,"max":1050,"currency":"USD","period":"month","gross":null,"usd_annual":12600},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-10T13:04:49Z","employer_posted_date":null,"last_verified_at":"2026-10-10T13:04:49Z","board_verified":false,"closed_at":null,"days_open":30,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":30},"description":"Job Description: About the role\n\nInToday is a Canadian healthcare software company. We are hiring one full-time, fully remote Customer Onboarding & Software Training Specialist. Applicants in Pakistan and elsewhere are welcome.\n\nThe main job: Live customer onboarding\n\nYou will get on calls with physicians, therapists and their teams, demonstrate our software, answer questions and patiently guide people who are not especially tech-savvy. Help customers complete tasks themselves and check that they understand. As we onboard more practices, customer calls and training will be the priority.\n\nBetween onboarding sessions\n\nCreate accurate help guides, product walkthroughs, short training videos and useful marketing/social media materials. Learn the real product, check every instruction and take work from a brief to a polished, useful result.\n\nWhat we need\n\nExcellent spoken and written English; clear, patient teaching; critical thinking; reliable internet and a quiet workspace for calls. Show existing production work in customer onboarding, training, help content or marketing/social media, and explain your personal contribution. Personal, freelance, class and professional projects count; quality matters more than a particular degree.\n\nUse company-provided AI tools to research, draft, edit and produce work faster. You must check AI output against the actual software and use your own judgment. Please give a concrete example: the task, tool, result, and how you caught errors or verified accuracy.\n\nPay and required hours\n\nCAD $800–$1,050 per month, based on demonstrated skills and scope, paid in Canadian dollars. Payment terms will be confirmed in the offer.\n\nFull-time: Monday–Friday, 9 a.m.–5 p.m. Vancouver time, following daylight saving. You must be available throughout the shift for customer and team calls.\n\nIn Pakistan, this is Monday night through Saturday morning: 9 p.m.–5 a.m. PKT during Vancouver daylight time; 10 p.m.–6 a.m. PKT during Vancouver standard time.\n\nApplication review\n\nAs part of the review, we will ask for:A 2–3 minute English introduction video.\nAn existing help guide/tutorial or social post/campaign/channel, with your personal contribution explained. Relevant portfolio links are welcome.\nOne specific example of using AI and checking the quality of the result.\nYour pay expectation and confirmation of the complete Vancouver schedule.\nAccessible links and unlisted videos are fine. Remove confidential information from samples. No application fees or new unpaid production work are required.\n\nProcess\n\nHuman portfolio review, a structured initial AI conversation, a deeper AI conversation, then a final interview with the founder. Recording and AI processing require consent; an alternative format can be discussed. People make hiring decisions.Job Specification: Excellent spoken and written English\nLive software onboarding\nPatient customer training\nClear product demonstrations\nHelp guides and tutorial videos\nPractical AI workflows with accuracy checks\nCritical thinking\nSocial media and marketing production\nReliable internet\nAvailability for the full Vancouver working schedule","description_format":"text","description_chars":3135,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Pakistan","iso":"PK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-07T12:43:24Z"}],"visa":[],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":0.6,"p_active":0.735,"p_room":0.55,"age_days":30,"expected_fill_days":27,"reasons":["seen:30","win:tail"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":12600,"is_top_pay":false},"html_url":"https://alion.io/job/inteady-software-customer-onboarding-software-training-specialist","json_url":"https://alion.io/job/inteady-software-customer-onboarding-software-training-specialist.json","meta":{"generated_at":"2026-11-10T12:50:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29876,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4522865},"rest":"https://alion.io/mcp/rest/get_company?id=4522865"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finteady-software-customer-onboarding-software-training-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finteady-software-customer-onboarding-software-training-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finteady-software-customer-onboarding-software-training-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inteady-software-customer-onboarding-software-training-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finteady-software-customer-onboarding-software-training-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3916976}},{"tool":"search_jobs","arguments":{"company":"ntdy.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3916976},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}