{"id":985025,"url":"https://alion.io/job/integrabeauty-it-support-admin-on-site","title":"IT Support Admin (On-Site)","company":{"id":678926,"name":"Integra Beauty","domain":"integrabeauty.com","url":"https://alion.io/company/integrabeauty","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dania Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":91000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":608},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DNS","optional":false},{"name":"TCP/IP","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false},{"name":"Zero Trust","optional":false}],"status":"live","first_seen_at":"2026-09-08T19:21:50Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-11-09T06:02:13Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":61},"description":"Who We Are:\nOur team of innovators and visionaries is passionate about pushing the envelope and taking bold risks that inspire people to realize their beautiful potential. With our HQ in Dania Beach and our offices in California and Ohio, we’re constantly raising the bar and evolving to create a more diverse and cultivating work environment.\nWe develop our digital platforms and promote industry-leading products across online, mobile, social, and retail markets. Integra Beauty has created L’ange and OFIR two leading consumer goods brands that are paving the way for unlimited brand incubation. Our team is at the forefront of emerging trends and we are looking for like-minded individuals to continue growing our company.\nAbout The Role:\nWe are seeking a driven, hands-on Onsite IT Support Admin to be the go-to technical point of contact for our daily operations. In this role, you’ll be on the front lines untangling daily tech issues, provisioning gear for team members, and keeping our workspace running smoothly.\nWe want someone with solid foundational skills, high energy, and a relentless hunger to learn. If you are quick on your feet, love solving problems, and soak up feedback like a sponge, this is your launchpad. Working directly alongside senior engineers, you'll tackle day-to-day tickets while getting direct exposure to enterprise networking, security, and modern IT infrastructure.\nDuties and Responsibilities\nAssist with monitoring and maintaining organizational security tools and protocols, including firewalls, endpoint protection systems, and vulnerability scanning tools.\n\nProvide frontline end-user support by helping troubleshoot hardware and software issues for onsite and remote employees.\n\nSupport the IT team during security incidents by helping document events, gather data, and execute response procedures.\n\nHelp monitor the health of system networks, servers, NAS, and cloud environments, escalating issues as needed.\n\nAssist with employee onboarding and offboarding processes, including device provisioning, account setup, and access management following Zero Trust architecture.\n\nHelp track hardware/software inventory and assist with vendor coordination and procurement tasks.\n\nCollaborate on AI and data-related initiatives, including workflow improvements, reporting, and internal tooling support.\n\nTroubleshooting and problem solving of systems\n\nDocumentation of work in ticketing system and documenting standard work processes\n\nProviding a good customer/employee experience\n\nOther duties as assigned by organizational leadership.\n\nQualifications\n2+ year of experience in a help desk, desktop support, or onsite IT admin role.\n\nFamiliarity with Windows/Mac OS, basic networking principles (TCP/IP, DNS, Wi-Fi), and Active Directory or Microsoft 365 administration.\n\nPrevious experience within the Google Suite is highly preferred.\nHigh energy, a strong sense of urgency, and a willingness to roll up your sleeves for physical tasks like racking equipment or managing cabling.\n\nAn active listener who takes feedback constructively, learns quickly from senior team members, and isn't afraid to ask questions when stuck.\n\nStrong interpersonal skills with a user-first mindset and the ability to explain simple tech solutions to non-technical staff clearly.\n\nPreferred Qualifications\nCompTIA A+, Network+, or Microsoft Fundamentals (AZ-900/MS-900) are a plus, but passion and adaptability matter more.\n\nBenefits\nMedical, Dental, Vision, Life Insurance\n\n401(k) plan\n\nAdditional Opt-In Insurances\n\nVacation + Sick Time Pay\n\nL'ange Hair Product Stipend- A quarterly stipend to help you refresh your favorite L'ange products and try new releases!\n\nKey Integra Competencies (All candidates are expected to demonstrate, regardless of role)\nAction Oriented\n\nSituational Adaptability\n\nDrives Results\n\nRole-Specific Competencies to Emphasize\nOnsite IT employee support\n\nIT Research and innovation support\n\nIT Project coordination\n\nTime management","description_format":"text","description_chars":3978,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cosmetics & Makeup","Skincare"],"lifecycle":[{"event":"open","at":"2026-09-16T23:20:06Z"},{"event":"close","at":"2026-09-17T19:12:31Z"},{"event":"reopen","at":"2026-09-18T01:22:42Z"},{"event":"close","at":"2026-09-25T18:51:51Z"},{"event":"reopen","at":"2026-10-07T16:21:15Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":117500,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.471,"p_room":0.36,"age_days":61,"expected_fill_days":33,"reasons":["conf:0","win:tail","crowd:junior"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/integrabeauty-it-support-admin-on-site","json_url":"https://alion.io/job/integrabeauty-it-support-admin-on-site.json","meta":{"generated_at":"2026-11-09T07:10:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4071,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678926},"rest":"https://alion.io/mcp/rest/get_company?id=678926"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fintegrabeauty-it-support-admin-on-site"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fintegrabeauty-it-support-admin-on-site"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fintegrabeauty-it-support-admin-on-site"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/integrabeauty-it-support-admin-on-site\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fintegrabeauty-it-support-admin-on-site"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":985025}},{"tool":"search_jobs","arguments":{"company":"integrabeauty.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":985025},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}