{"id":579497,"url":"https://alion.io/job/integral-ad-science-client-partner-2","title":"Client Partner","company":{"id":174522,"name":"Integral Ad Science","domain":"integralads.com","url":"https://alion.io/company/integral-ad-science","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-09T20:37:43Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-11-04T12:49:05Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"Job Description:\nThe Client Partner is a hybrid role focused on nurturing and growing existing customer relationships while simultaneously identifying and developing new business opportunities. This individual will be responsible for the health, retention, and growth of a portfolio of clients, ensuring they derive maximum value from their investment with Integral Ad Science (IAS). In addition to core account management, this role involves fostering strategic relationships with advertising agencies to unlock new growth avenues and identifying opportunities for client expansion.\nThe ideal candidate is a commercially-minded relationship manager who is passionate about driving client success and is comfortable operating in a hands-on, dynamic environment where no task is too small.\nEssential Duties and Responsibilities:\nStrategic Account Management: Own and manage relationships for a portfolio of IAS clients, acting as their primary point of contact and trusted advisor.\nRetention & Growth: Develop and execute account plans to ensure client retention, satisfaction, and growth. Proactively identify and pursue opportunities for upselling and cross-selling the IAS product suite.\nValue Realization: Attain a thorough understanding of clients' goals and challenges to ensure they achieve their desired outcomes using IAS solutions.\nPerformance Reviews: Prepare and lead regular business reviews (QBRs) with clients from the ground up, presenting performance metrics, insights, and strategic recommendations.\nRisk Management: Proactively monitor client health, identify risks, and develop and implement mitigation plans to ensure long-term partnerships.\nClient Advocacy: Act as the champion for your clients within IAS, facilitating feedback to the Product team to help shape the product roadmap.\nNew Business Expansion: Identify and engage potential partners and brands, cultivating relationships to introduce and position IAS solutions, bringing new revenue into the business.\nAgency Partnership: Develop and strengthen relationships with key agency partners to drive engagement, foster collaboration, and unlock new partnership opportunities through the agency channel.\nIndustry Engagement: Deliver training sessions, share industry trends, and provide thought leadership to agency partners and clients to position IAS as a strategic partner.\nExperience & Qualifications:\nProven experience in a client-facing role such as Customer Success, Account Management, or Strategic Partnerships within an agency, trading desk, or ad tech company.\nA service-oriented ethos with a strong commercial mindset and a keen understanding of AdTech, SaaS, or MarTech ecosystems.\nDemonstrated experience managing, consulting, and negotiating with clients and/or agency partners, with a strong track record of retaining and growing a portfolio.\nStrong analytical skills, with the ability to analyze data, identify business questions, and develop actionable recommendations.\nExceptional organizational skills, with a proven ability to manage multiple projects, priorities, and stakeholders effectively.\nComfortable working in a fast-paced, entrepreneurial, and rapid-growth environment, with a willingness to be hands-on with operational tasks.\nAbility to work independently and as part of a collaborative team.\nAbout Integral Ad Science:\nIntegral Ad Science (IAS) is a leading global media measurement and optimization platform that delivers the industry’s most actionable data to drive superior results for the world’s largest advertisers, publishers, and media platforms. IAS’s software provides comprehensive and enriched data that ensures ads are seen by real people in safe and suitable environments, while improving return on ad spend for advertisers and yield for publishers. Our mission is to be the global benchmark for trust and transparency in digital media quality. For more information, visit integralads.com.\nEqual Opportunity Employer:\nIAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.\nCalifornia Applicant Pre-Collection Notice:\nWe collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us at .\nAttention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to . We will get back to you if there's interest in a partnership.\n#LI-Hybrid","description_format":"text","description_chars":5258,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Hong Kong","iso":"HK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment","Digital Media"],"lifecycle":[{"event":"open","at":"2026-09-09T20:37:43Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.488,"p_room":0.35,"age_days":55,"expected_fill_days":26,"reasons":["conf:6","velocity","win:tail"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/integral-ad-science-client-partner-2","json_url":"https://alion.io/job/integral-ad-science-client-partner-2.json","meta":{"generated_at":"2026-11-04T18:04:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27766,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":174522},"rest":"https://alion.io/mcp/rest/get_company?id=174522"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fintegral-ad-science-client-partner-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fintegral-ad-science-client-partner-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fintegral-ad-science-client-partner-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/integral-ad-science-client-partner-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fintegral-ad-science-client-partner-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":579497}},{"tool":"search_jobs","arguments":{"company":"integralads.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":579497},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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