{"id":2511470,"url":"https://alion.io/job/integral-client-commercial-team-manager","title":"Client Commercial Team Manager","company":{"id":4417552,"name":"Integral","domain":"integral.co.uk","url":"https://alion.io/company/integral-16","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Birmingham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-25T15:23:11Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-15T03:13:41Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Summary of Role\nLead and manage a specialist team responsible for commercial contract renewals, remedial quoting process and sales administration. This role ensures timely, accurate contract renewals while overseeing the development and submission of remedial work quotations to maintain client relationships and drive revenue growth.\nAt the heart of this role is a dual commitment to driving exceptional sales performance while fostering a dynamic, collaborative culture. You will be expected to consistently meet and exceed revenue targets through strategic client engagement while simultaneously championing the values and behaviors that define our team's success.\nWhat you will be doing\nSupervise and develop a team of contract administrators and estimators handling renewal cycles, remedial quotations and sales administration. \nConduct performance reviews, provide coaching, and foster a collaborative environment focused on accuracy and client service excellence. \nManage workload allocation to ensure deadlines are consistently met across multiple contracts and projects.\nOversee the end-to-end renewal process for commercial service contracts, ensuring timely identification of upcoming expirations and proactive client engagement.\nReview contract terms, pricing adjustments, and scope changes. \nCoordinate with finance and operations teams to finalise renewal documentation. Maintain renewal tracking systems and report on pipeline status and conversion rates.\nDirect the preparation and submission of quotations for remedial, repair, and additional scope work identified during service visits. Establish standardised quoting processes, pricing methodologies, and approval workflows. Ensure quotations are technically accurate, commercially competitive, and aligned with contract terms and client expectations.\nOversee the processing of sales orders, preparing quotes and proposals, maintaining CRM systems and sales databases, managing sales documentation and contracts, and coordinating sales meetings and presentations. Tracking sales metrics and pipeline data, generating sales reports and forecasts. \nMaintain accurate customer records, updating sales tracking systems, analysing sales data for trends, managing contact lists and mailing databases, and ensuring data integrity across platforms.\nMonitor pricing strategies to maintain profitability while remaining competitive. Track quote-to-conversion metrics and identify improvement opportunities. \nCollaborate with management on budget forecasting related to renewal revenue and remedial work projections. Implement controls to minimise pricing errors and contractual disputes.\nServe as escalation point for complex renewal negotiations and remedial scope discussions. Build strong relationships with key clients to understand their evolving needs and address concerns promptly. Ensure high service standards that support contract retention and expansion opportunities.\nDevelop and refine standard operating procedures for renewals and quoting workflows. Implement technology solutions and CRM tools to enhance efficiency and data accuracy.\nGenerate management reports on team performance, renewal success rates, and remedial work trends.\nEnsure all renewals and quotations comply with contractual obligations, company policies, and regulatory requirements. Identify and mitigate risks related to contract terms, pricing commitments, and service delivery capabilities.\nWhat we will need from you\nComprehensive experience in contract management, commercial operations, or facilities management (essential) ideally within the Sprinkler industry. \nExperience of a supervisory/management position driving performance improvements, and developing talent (essential)\nStrong understanding of commercial contracts, pricing structures, and estimating principles.\nProficiency in CRM systems, contract management software, and Microsoft Office Suite (particularly Excel) (essential)\nDemonstrated ability to balance client needs with profitability objectives. Experience with negotiation and value proposition development (essential)\nExceptional written and verbal communication skills with ability to present complex information clearly to diverse stakeholders. (essential)\nYour ability to balance results-driven execution with building meaningful relationships-both internally with colleagues and externally with clients-will be critical. \nWhat you can expect in return\nCompetitive & negotiable salary depending on experience. \n25 days holiday plus bank holidays and option to buy 5 days \nContributory company pension scheme\nLife Assurance \nHealth care scheme \nHours: 36.5 hours per week (Monday to Thursday 8.45 - 16.40, Friday 8.45 - 16:00) \nPlease note:You will be required to undertake a driving licence check, right to work check and may be required to undertake a DBS check as part of your job role at Hall & Kay.\nAdditional Company information\nAbout Us\nAt Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UK’s most respected companies in all areas of industry and construction.\nWhat sets us apart? Our culture. What we call ‘the Hall & Kay way’.…it’s a people thing. Put simply, we know we can achieve more when we work as a team - with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It’s our people that make us trusted to deliver.\nFind out more about us and what our people say about us.\nOur Commitment\nWe promote equality and ensure we have an inclusive culture where we recognise and address unconscious bias or prejudice - whether involving race, sex, background, disability, sexuality or other factors. We create a supportive environment that drives innovation, creativity and results.","description_format":"text","description_chars":6252,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T08:59:48Z"}],"visa":[],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":1,"p_active":0.643,"p_room":0.75,"age_days":19,"expected_fill_days":20,"reasons":["conf:0","win:late"],"computed_at":"2026-10-15T03:53:03Z"},"pay":null,"html_url":"https://alion.io/job/integral-client-commercial-team-manager","json_url":"https://alion.io/job/integral-client-commercial-team-manager.json","meta":{"generated_at":"2026-10-15T03:53:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5490,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417552},"rest":"https://alion.io/mcp/rest/get_company?id=4417552"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fintegral-client-commercial-team-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fintegral-client-commercial-team-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fintegral-client-commercial-team-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/integral-client-commercial-team-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fintegral-client-commercial-team-manager"}]}