{"id":2511450,"url":"https://alion.io/job/integral-fire-security-administrator","title":"Fire & Security Administrator","company":{"id":4417552,"name":"Integral","domain":"integral.co.uk","url":"https://alion.io/company/integral-16","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":97000,"period":"year","method":"role_country_seniority_unknown","sample_n":446},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-05T15:31:23Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-15T07:27:55Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Location: Office based - Central London\nSummary of role\n\nOur Administrator will provide a high-quality administration and back-office support service to operational teams and clients. You will ensure efficient and effective administration for all service & maintenance provision in line with agreed processes and procedures. You will continuously improve efficiency and effectiveness of our processes to support service delivery.\nMain Duties\n Contribute to effective communications and be the operational support for all service maintenance related activities\nDemonstrate a responsive “can-do” attitude to the Security/ Fire team and end users across the portfolio\nEnsure prompt and professional response to customer requests\nResponsibility for ensuring due compliance to the London & South East contract specifications (Client Specific)\nProvide monthly reports in the agreed format both internally and to specific clients.\nProvide Conformity Certificates to clients in line with the required external Auditors (NSI & SSAIB).\nEnsure all Quality Management Systems are in line with ISO9001, and all administration tasks are carried out in line with this requirement.\nAdministration\nAlongside the operational team, plan and co-ordinate PPM, reactive, project and quoted works and ensure correct labour resource allocation through forward planning.\nUpdate both client and in-house IT/CAFM systems with works undertaken ensuring statutory certification and PPM completion is obtained from sub-contractors and in-house labour are uploaded onto the IT/CAFM system in a timely manner to ensure all KPIs and SLA are achieved.\nEnsure PPM planners are up to date and uploaded into the IT/CAFM system and generate monthly PPMs from that system to disseminate to the engineering team.\nRaise reactive work orders for engineers and sub-contractors and ensuring consistency of communication with the client throughout the life cycle of every specific job raised.\nRaise purchase orders and renewal of annual sub-contractor orders for PPM, updating contract information sheets for engineers and management contract files.\nManage sales trackers and provide back office support to sales teams as required.\nEnsure timesheets are processed weekly, ensuring job numbers are correct for input, and expenses claimed are accompanied with the necessary background paperwork.\nLiaise with client, sub-contractors, engineers and H&K managers as necessary and ensuring the highest levels of contract/back office support to both internal and external stakeholders.\nManage and track in coming client calls in line with Security/Fire Operating procedures.\nPrepare weekly and monthly applications for payment and submit to client for all quoted, reactive and PPM works.\nLiaise with clients and Contract Managers to resolve invoice/application queries in a timely manner.\nProvide general administration support to the team and client staff as appropriate.\nManage and Apply for Police Intervention to client’s systems with the relevant police authority (ACPO).\nProvide details on request to operational teams for the correct management of nuisance alarms from client systems.\nEnsure that administration procedures and records are maintained in line with company policy and outside accreditation bodies including NSI & SSAIB.\nSupport Operational team and key stakeholders to maintain policies and procedures to ensure conformity to outside accreditation bodies including NSI & SSAIB \nWhat we will need from you as an Administrator\nPrevious experience in a similar administrative role, preferably in customer service is highly desirable.\nPrevious experience within the Fire & Security sector would be an advantage. \nExcellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines (essential).\nStrong attention to detail and accuracy (essential).\nProficient in using Microsoft Office Suite (essential) and CRM software (desirable as training will be provided). \nExcellent verbal and written communication skills (essential).\nStrong problem-solving and customer service skills (essential).\nAbility to work independently and as part of a team (essential).\nAble to use initiative, be proactive and contribute to continuous improvement activities (essential). \nWhat you can expect in return as an Administrator\nSalary Range competitive & negotiable depending on experience \n25 days holiday plus bank holidays and option to buy 5 days\nContributory company pension scheme\nLife Assurance \nPrivate medical scheme\nHours: 36.5 hours per week (Monday to Thursday 8.45 - 16.40, Friday 8.45 - 16:00) \nPlease note:You may be required to undertake a DBS check as part of your job role at Hall & Kay.\nHow to apply\nPlease submit a tailored CV detailing your experience relevant to this role.\nAdditional Company information\nWhat sets us apart? Our culture. What we call ‘the Hall & Kay way’.…it’s a people thing. Put simply, we know we can achieve more when we work as a team - with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. It’s our people that make us trusted to deliver.\nFind out more about us and what our people say about us.\n#Administrator #OfficeAdministrator #AdministrativeAssistant #OfficeAssistant #Fire&SecurityAdministrator #Customerservicesadministrator #SecurityAdministrator #FireAdministrator #ContractsAdministrator","description_format":"text","description_chars":5498,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T08:59:48Z"}],"visa":[],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.755,"p_room":0.945,"age_days":9,"expected_fill_days":20,"reasons":["conf:2","win:mid"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/integral-fire-security-administrator","json_url":"https://alion.io/job/integral-fire-security-administrator.json","meta":{"generated_at":"2026-10-15T10:58:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16824,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417552},"rest":"https://alion.io/mcp/rest/get_company?id=4417552"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fintegral-fire-security-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fintegral-fire-security-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fintegral-fire-security-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/integral-fire-security-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fintegral-fire-security-administrator"}]}