{"id":2511482,"url":"https://alion.io/job/integral-scheduler","title":"Scheduler","company":{"id":4417552,"name":"Integral","domain":"integral.co.uk","url":"https://alion.io/company/integral-16","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":63000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":30},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T08:00:06Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-14T23:29:37Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Scheduler\nMain Duties & Responsibilities\nResponsible for the execution of the end-to-end work order management, including the co-ordination\nof all planned and reactive services within remit, detailed planning of work with Integral engineering\nand our supply chain\nTo accurately record all information necessary to resolve reported service requests, incidents and\ncomplaints, including accurate classification to enable trend analysis.\nTo monitor, action and escalate work orders and incidents as appropriate to achieve agreed service\nlevels and to keep customers informed of status and progress of resolution.\nProcurement of services from external supply partners, including purchase order creation and service\ndelivery management.\nTo develop and maintain a good understanding of the core Maximo application, mobile and\nscheduling systems, the facilities management services provided to clients, client systems and all\nrelevant process and procedures.\nTo identify and apply opportunities to develop and improve skills, seeking assistance to acquire new\nskills and maintaining record of own development and call observations.\nTo take action to keep up to date with changes to the contract and sharing information learned with\nthe team and wider stakeholders.\nTo handle and actively resolve any customer issues according to the Customer Complaint process.\nTo be prepared to work on any CEC contracts, projects and initiatives at short notice to support the\nchanging needs of the business\nQualifications & Experience\n2+ years working within a work order / scheduling / mobile resource planning environment; FM is advantageous\nExperience in coordinating service delivery in a mobile field force environment, including parts management and subcontract service delivery.\nExperience of working in a customer service environment driven by customer SLAs, performance measurement and personal work targets essential.\nExcellent communication - both written and verbal\nAbility to stay calm in a high paced environment.\nWho is Integral UK?\nIntegral UK is a facilities management company. We keep the businesses and brands that you know and love, safe and operational. Our customers rely on us to ensure their properties stay in pristine condition and we take great pride in looking after them all; shops, warehouses, train stations, offices, police stations… the list goes on.","description_format":"text","description_chars":2363,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T08:59:48Z"}],"visa":[],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.68,"p_room":0.55,"age_days":21,"expected_fill_days":17,"reasons":["conf:2","win:tail","comp:junior"],"computed_at":"2026-10-15T02:04:13Z"},"pay":null,"html_url":"https://alion.io/job/integral-scheduler","json_url":"https://alion.io/job/integral-scheduler.json","meta":{"generated_at":"2026-10-15T02:04:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2929,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417552},"rest":"https://alion.io/mcp/rest/get_company?id=4417552"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fintegral-scheduler"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fintegral-scheduler"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fintegral-scheduler"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/integral-scheduler\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fintegral-scheduler"}]}