Product Manager
About Us
Integrate is a Seattle-based company building multiplayer project management software for the world’s most ambitious machines.
We focus on the hardest coordination problems in deep tech like rocket launches and advanced manufacturing, where progress depends on seamless collaboration across companies. Increasingly, this work sits at the intersection of two of the most consequential forces shaping the modern world: defense and artificial intelligence, where both the pace of innovation and the stakes of execution are exceptionally high.
Integrate enables teams to collaborate with vendors, customers, and partners as fluidly as modern tools support internal teams. Our mission is to modernize how organizations build together in the emerging deep tech economy, reducing friction, misalignment, and unnecessary work at every step.
Our Solution
Traditional project management tools weren’t designed for the speed, scale, and interdependence of modern hardware development. Integrate is purpose-built for this new reality.
We provide a platform that brings clarity and structure to complex, cross-organizational programs helping teams communicate effectively, stay aligned, and move faster with confidence. By improving how critical information is shared and decisions are made, we enable organizations to focus on what matters most: building the future.
About the Role
We are looking for a Product Manager to sit between the product and the market at Integrate.
This role is customer-facing by design. You will be the person closest to what customers are experiencing day to day - gathering qualitative and quantitative signal, fielding deep product questions, conducting research interviews, and turning what you learn into clear direction for the product organization.
You are not a customer success function, but you will work close to customers by default. You should thrive on that part of the job: calls, research, pattern recognition, follow-up questions, messy feedback, and the work of separating noise from signal. Your job is to understand what customers need, what the market is telling us, and where the product should go next.
You will also be expected to stay deeply current on the competitive landscape and on modern software more broadly. We want someone who is actively looking at what other products are doing - competitors, adjacent tools, and software in completely different categories - and bringing back sharp observations, useful patterns, and unexpected ideas that could push Integrate forward.
You will report directly to the VP of Product and work in close collaboration with the Senior Product Manager, who owns the larger, multi-track initiatives. Your scope is the full breadth of smaller product work - feature-level improvements, bug triage, fast-moving experiments, custom functionality, and customer-informed improvements - plus the ongoing responsibility of keeping the team grounded in customer and market reality.
This is a high-ownership role at an early-stage company. You will be expected to move fast, stay close to users, bring structure to ambiguous input, and help turn customer and market signal into better product decisions.
What You’ll Work On
Serve as the primary product-side point of contact for deep customer questions - jumping into Intercom and customer conversations when the complexity exceeds what customer success can handle alone.
Conduct ongoing customer research and discovery interviews to surface emerging needs, friction points, and product gaps.
Synthesize customer feedback and field signal into structured insights - building the habit of bringing real customer data to every product sync.
Own a portfolio of smaller product features and improvements: write specs, manage delivery, and track outcomes.
Set up automations and lightweight systems to continuously capture customer signal from support channels.
Partner with the Senior PM on roadmap planning - bringing the customer perspective into prioritization decisions.
Track and manage vibe-coded projects and smaller one-off requests that don't fit neatly into larger initiatives.
Stay ahead of the curve on market and customer trends - proactively surfacing opportunities before they're obvious.
Technical Skills
Comfortable working in modern startup tooling: Notion, Linear, Slack, Intercom (or similar).
Experience setting up lightweight automations or workflows to capture and route customer signal.
Familiarity with generative AI tools and how to use them to move faster in research, synthesis, and communication.
Comfortable using AI-assisted development tools like Cursor, Claude Code, or similar to navigate a codebase, run the app locally, and prototype product ideas directly in code.
Able to create lightweight, working prototypes that help validate product direction, explore interaction models, and communicate requirements beyond static specs or mockups.
Bonus
Experience in defense, aerospace, or deep tech industries.
Background in UX research or structured discovery methodologies.
Experience working directly with a founding team or reporting to a C-suite product leader.
Experience
3-5+ years of experience in product management, ideally at an early-stage or high-growth startup.
Demonstrated track record of deep, ongoing customer engagement - interviews, discovery, field research, and synthesis.
Experience working in or alongside customer success, support, or sales functions in a way that sharpened your product instincts.
Proven ability to manage a mix of feature work across different scopes and complexities simultaneously.
Strong written communication - you can write a crisp spec, a clear research summary, and a tight bug report.
Experience at a company at a similar stage to Integrate - comfort with ambiguity, limited process, and high ownership.
Who You Are
You are energized by talking to customers - not because it's in the job description, but because you're genuinely curious about how they work and what's getting in their way. You are organized enough to turn that curiosity into structured insight, and direct enough to bring it into the room and advocate for what you've learned.
You thrive in environments where the work is real and the stakes are high. You don't need a fully-built process to do good work - you're the kind of person who builds the process while shipping.
You are comfortable sitting side-saddle to the customer success function, reading between the lines of support conversations, and synthesizing patterns that others would miss. You know the difference between anecdote and signal, and you know how to get from one to the other.
This role is in person at our Ballard office in Seattle. Occasional travel to customer sites or industry events may be required.
Why Join Us?
You’ll be joining a team that values clarity, ownership, and precision and working closely with the VP of Product, CEO, and engineering leadership to shape the future of our product and company. This role offers the opportunity to own critical initiatives, build systems and processes, and develop into a senior leadership position within a fast-scaling organization.
ITAR Requirement
This position requires access to information protected under US export control laws, including the International Traffic in Arms Regulations and/or the Export Administration Regulations. As such, US person status (including US citizens, U.S. permanent residents, individuals granted U.S. asylum status, or individuals admitted in U.S. refugee status) is a required qualification for this position.
Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity and/or expression, national origin, protected veteran status, disability, genetics, or citizenship status (when otherwise legally authorized to work and access export-controlled data) and will not be discriminated against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants of all ages.