{"id":1818136,"url":"https://alion.io/job/integrity-care-group-content-and-community-manager","title":"Content and Community Manager","company":{"id":3854534,"name":"Integrity Care Group","domain":"integritycaregroup.com","url":"https://alion.io/company/integrity-care-group","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"A","score":86,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":97000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1468},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Canva","optional":false},{"name":"HIPAA","optional":false},{"name":"Instagram","optional":false},{"name":"LinkedIn","optional":false},{"name":"Microsoft Office","optional":false},{"name":"YouTube","optional":false}],"status":"live","first_seen_at":"2026-07-16T17:35:28Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-25T07:27:33Z","board_verified":true,"closed_at":null,"days_open":100,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":100},"description":"Description\nPosition Summary\nThe Content & Community Manager is responsible for developing, managing, and growing the organization's digital presence through strategic content creation, social media management, online community engagement, and brand storytelling. This role serves as the primary owner of the healthcare organization's social media channels and digital content development, helping strengthen brand awareness, patient engagement, employer branding, and community connection.\nThe ideal candidate is a creative storyteller, strong writer, social media strategist, and skilled communicator who can translate complex healthcare topics into compelling and accessible content. This role works closely with clinical leaders, operations teams, recruiting, human resources, and executive leadership to develop content that educates, informs, engages, and inspires diverse audiences.\nEssential Duties and Responsibilities\nSocial Media Strategy & Management\nOwn and manage the organization's social media presence across platforms, including Facebook, Instagram, LinkedIn, YouTube, TikTok, and other emerging channels.\nDevelop and execute a social media strategy aligned with brand strategy, organizational goals, brand standards, community engagement objectives, and recruitment initiatives.\nCreate and maintain monthly and quarterly content calendars.\nMonitor social media trends, platform updates, and best practices to optimize engagement and performance.\nManage day-to-day publishing, scheduling, monitoring, and moderation activities.\nBuild and cultivate online communities that support patient education, employee engagement, recruitment, and brand advocacy.\nRespond to comments, messages, reviews, and inquiries in a timely, professional, and brand-consistent manner.\nFollow HIPAA-compliant protocols when responding to patient comments, reviews, and messages containing protected health information (PHI), escalating reputation management concerns and sensitive communications as appropriate.\nContent Creation & Storytelling\nDevelop engaging content that highlights patients, caregivers, team members, clinical programs, community partnerships, and organizational achievements.\nWrite, edit, and publish content across multiple channels, including:\nSocial media posts\nBlogs and articles\nWebsite content\nEmail campaigns\nNewsletters\nEmployee communications\nRecruitment marketing materials\nCreate compelling visual and video content for digital platforms.\nConduct interviews with leaders, clinicians, employees, and community partners to develop authentic stories.\nEnsure content is accurate, compliant, inclusive, and aligned with healthcare regulations and organizational values.\nRequirements\nRequired Qualifications\nEducation\nBachelor's degree in Marketing, Communications, Public Relations, Journalism, Digital Media, English, or a related field.\nExperience\n3+ years of experience managing social media, content marketing, digital communications, or community engagement.\nDemonstrated experience growing and managing social media communities and engagement.\nExperience creating content across multiple platforms and formats, including short-form video.\nTechnical Skills\nStrong understanding of social media platforms, algorithms, and audience engagement strategies.\nWorking knowledge of healthcare marketing regulations and HIPAA considerations.\nExperience using social media management tools such as Sprout Social, Hootsuite, Buffer, or similar platforms.\nProficiency with Canva and Microsoft Office applications.\nFamiliarity with Google Analytics and social media analytics tools.\nBasic photo editing and video editing capabilities.\nPreferred Qualifications\nHealthcare, hospital, physician practice, post-acute care, urgent care, or healthcare services experience.\nExperience supporting employer branding and recruitment marketing initiatives.\nExperience with email marketing platforms and content management systems.\nExperience creating and editing short-form video content for Instagram Reels, TikTok, YouTube Shorts, and LinkedIn.","description_format":"text","description_chars":4049,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Women’s Health & 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