{"id":1550649,"url":"https://alion.io/job/integrity-next-deal-desk-manager-mfd","title":"Deal Desk Manager (m/f/d)","company":{"id":1771719,"name":"Integrity Next","domain":"integritynext.com","url":"https://alion.io/company/integritynext","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["DE"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":84000,"max_usd":184000,"period":"year","method":"global_role_seniority_cell","sample_n":7498},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-29T10:22:14Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-21T03:46:46Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Join us!\nWe are looking for a Deal Desk Manager (m/f/d) to build and scale the Deal Desk function within our Revenue Operations team. You will work at the intersection of Sales, Revenue Operations, Finance, Legal, Customer Operations and Systems, owning how commercial deals are structured, reviewed, approved and handed over. Your goal is to enable faster, more scalable commercial execution while maintaining pricing discipline, data quality and appropriate governance.What can you expect?\nBuild & scale the Deal Desk functionAssess existing deal processes, commercial structures and approval flows to identify gaps, risks and improvement opportunities\nDesign and continuously improve the Deal Desk operating model across intake, review, approval and handover\nEstablish pricing and discount guardrails, approval matrices and exception processes\nBuild scalable playbooks, templates and guidelines for standard and non-standard deals\nDefine KPIs and reporting around deal volume, cycle time, discounting, exceptions and bottlenecks\nOwn complex commercial dealsAct as the central point of contact for complex and non-standard New Business, Renewal and Expansion deals\nReview pricing, discounts, contract terms, billing arrangements, term lengths and commercial exceptions\nAdvise Sales and Sales Leadership on deal structures while balancing customer needs, revenue objectives and company policies\nEnsure deals are correctly structured, documented and approved before signature\nIdentify risks and downstream implications early and coordinate escalations across relevant stakeholders\nDrive quote-to-cash excellenceImprove quote-to-order and quote-to-cash processes from a Deal Desk perspective\nPartner with Revenue Operations and the CRM lead to improve Salesforce, quoting, contracting and approval workflows\nStrengthen handovers into Customer Operations, Finance, Billing and Customer Success\nIdentify opportunities for automation, standardization and AI-supported workflows\nTurn recurring deal patterns and exceptions into recommendations for pricing, packaging, processes and systems\nEnable commercial teams to scaleTrain Sales and customer-facing teams on Deal Desk processes, policies and best practices\nBuild self-service guidance so standard deals can move efficiently without unnecessary intervention\nEstablish clear escalation paths and service levels\nCreate transparency around deal requirements and approvals to improve velocity and predictability\nPartner closely with Sales, Finance, Legal, Product Operations and Customer Success\nCombine strategy with hands-on executionBring structure to existing commercial processes without creating unnecessary bureaucracy\nWork hands-on with individual deals to resolve issues and support transactions through completion\nDistinguish between standard deals, justified exceptions and cases requiring escalation\nHelp position Deal Desk as an enabler of a scalable revenue engine\nWhat should you bring along?\nExperience & Domain Focus5+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Commercial Operations or a comparable role in B2B SaaS or technology\nExperience with complex B2B SaaS commercial structures across New Business, Renewals and Expansions\nProven experience building, redesigning or scaling operational processes, ideally in Deal Desk or commercial governance\nStrong understanding of SaaS pricing, discounting, contract structures, recurring revenue models and quote-to-cash\nTechnical/Methodolical SkillsStrong hands-on Salesforce experience\nExperience with CPQ, quoting, contract lifecycle management or billing tools is a strong plus\nStrong analytical skills and the ability to turn deal data into actionable improvements\nAbility to design scalable workflows, approval structures, guardrails and documentation\nInterest in automation and AI to make processes more scalable and self-service\nWays of Working & MindsetStructured, pragmatic and detail-oriented, with the ability to balance commercial speed, customer needs and governance\nProactive and hands-on, with the motivation to build structure where not everything is defined\nComfortable moving between strategic process design and individual deal execution\nStrong judgment around standards, exceptions and escalation\nContinuous-improvement mindset focused on reducing friction and increasing scalability\nCommunication & CollaborationExcellent stakeholder management skills across Sales, Finance, Legal, Customer Success, Customer Operations and senior leadership\nAbility to advise commercial teams clearly on deal structures, trade-offs and options\nStrong communication skills in English, with German as a plus\nConfidence aligning cross-functional stakeholders around clear commercial decisions\nWhat do we offer?\nPurpose & ImpactWork on a product and mission with real-world relevance and visible impact\nMake a meaningful contribution to more sustainable and responsible business practices\nJoin a growing company where your work can directly influence how we scale\nBenefit from an attractive compensation package that reflects your contribution\nAttractive Benefits30 days of paid vacation to give you enough time to recharge\nEGYM Wellpass membership to support your health and well-being\nFlexible working models that help you balance your professional and personal life\nModern Work Environment & FlexibilityWork from inspiring office spaces in the heart of Munich\nEnjoy the flexibility to work remotely from home or anywhere within Germany\nCombine in-person collaboration with the freedom of flexible working\nGreat TeamJoin a professional, welcoming and highly motivated team\nCollaborate at eye level in a culture built on openness, trust and honest feedback\nBe part of an environment where people support each other, share knowledge and grow together\nFlat Hierarchies & OwnershipBenefit from short decision-making paths and plenty of room to make an impact\nBring your own ideas, challenge the status quo and help shape how we work\nTake real ownership and responsibility for your topics from day one\nApplication process\nFirst Interview: People & Culture - A 30-minute remote conversation to get to know each other, discuss your experience and answer your first questionsSecond Interview: Hiring Manager - A 45-minute remote interview to dive deeper into the role, expectations and your relevant experience\nRole-Specific Deep Dive - A focused conversation to explore your experience and approach in more detail, potentially together with key stakeholders or around selected technical and commercial topics\nTeam Interview - A final conversation with future team members to get to know each other and explore how we would work together\nWhat success looks like according to your future manager\n\"You’ll be successful in this role if you can move confidently between strategy and execution, bring structure without unnecessary complexity, and act as a trusted advisor and constructive challenger to Sales, seeing Deal Desk as a true enabler of a scalable revenue 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