{"id":1130696,"url":"https://alion.io/job/intel-corporation-senior-customer-solutions-engineer","title":"Senior Customer Solutions Engineer","company":{"id":35,"name":"Intel","domain":"intel.com","url":"https://alion.io/company/intel","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":104,"ghost_share":0.019,"stale_share":0.596,"repost_share":0.038,"time_to_fill_p50_days":27,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Folsom, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":165000,"max_usd":328000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":959},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Physical AI","optional":false},{"name":"Cadence Allegro","optional":true},{"name":"Platform Engineering","optional":true}],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-18T16:21:57Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"Job Details:\nJob Description:\nAbout the Role\nJoin Intel's Client Computing and Physical AI Group and help enable the next generation of mobile and desktop client platforms. We are seeking aSenior Customer Solutions Engineer to serve as a key technical leader responsible for customer platform enablement, architecture collaboration, and execution across Intel's client platform ecosystem.\nIn this role, you will work closely with OEM customers, engineering teams, and program stakeholders to drive the successful delivery of innovative platform technologies.\nYou will play a critical role in platform planning, issue resolution, customer engagement, and cross-functional execution from product definition through product launch and production.\nWhat You’ll Do\nKey responsibilities will include but not limited to:\nServe as the primary technical interface between customers and Intel engineering teams, driving platform enablement and customer success.\nLead cross-functional execution across platform technologies including hardware, firmware, graphics, connectivity, and I/O technologies.\nDrive resolution of critical platform issues, customer escalations, and technical challenges throughout the product lifecycle.\nRepresent customer readiness, platform health, and execution status in program reviews and leadership forums.\nDevelop technical assessments, customer enablement plans, and supporting documentation to accelerate design wins and product launches.\nDrive technical program execution across customer and engineering teams by aligning milestones, dependencies, risks, priorities, and deliverables.\nBehavioral traits that we are looking for:\nStrong customer focus and the ability to build trusted partnerships across technical and business stakeholders.\nTechnical leadership and ownership in driving complex platform issues from identification through resolution.\nStrong problem-solving skills with the ability to analyze data, identify root causes, and develop practical solutions.\nExcellent communication and influence skills across engineering, program management, and customer organizations.\nAbility to manage competing priorities and execute effectively in a dynamic, fast-paced environment.\nStrong collaboration skills and a track record of driving results through cross-functional teamwork.\nCuriosity, learning agility, and a passion for emerging platform and computing technologies.\nIntel invests in our people and offers a complete and competitive package of benefits employees and their families through every stage of life.\n See Intel Benefits for more details. \nQualifications:\nYou must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.\nNote:\nFor information on Intel’s immigration sponsorship guidelines, please see\nIntel U.S. Immigration Sponsorship Information\nMinimum Qualifications and Experience:\nBachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, or related field and 5+ years of industry experience, OR a Master's degree in the same or related fields and 3+ years of industry experience.\nThe experience noted above must include experience in the following areas:\nDesigning, validating, or enabling electronic systems and platforms.\nManaging technical projects or programs involving cross-functional engineering teams, milestones, dependencies, and issue resolution.\nWorking directly with customers or external partners in a technical, engineering, or platform-enablement capacity.\nPreferred Qualifications and Experience:\nA proven ability to work collaboratively with customers to deliver impactful solutions.\nExperience with IO interfaces like PCIe, USB, SATA, Audio, or Power Management.\nBackground in firmware or BIOS development.\nProficiency in lab debugging tools such as oscilloscopes, protocol analyzers, and ITP tools.\nFamiliarity with board layout and design tools like Allegro or Cadence.\n Advanced degrees such as MBA or technical certifications are a plus.\nWhy Join Intel\nHelp bring Intel's next-generation client platforms to market while working directly with leading customers to solve complex technical challenges. You'll have broad visibility across hardware, firmware, software, and platform engineering while driving customer success and influencing products from development through launch.\nJob Type:\nExperienced HireShift:\nShift 1 (United States of America)Primary Location:\nUS, California, FolsomAdditional Locations:\nPosting Statement:\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.Position of Trust\nN/ABenefits\nWe offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation. Find out more about the benefits of working at Intel.\nAnnual Salary Range for jobs which could be performed in the US: $122,440.00-232,190.00 USDThe range displayed on this job posting reflects the minimum and maximum target compensation for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific compensation range for your preferred location during the hiring process.Work Model for this Role\nThis role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.*\nADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. 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