{"id":4200711,"url":"https://alion.io/job/intel-system-debug-software-engineer","title":"System Debug Software Engineer","company":{"id":35,"name":"Intel","domain":"intel.com","url":"https://alion.io/company/intel","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":111,"ghost_share":0.027,"stale_share":0.586,"repost_share":0.036,"time_to_fill_p50_days":30,"computed_at":"2026-11-12T10:38:37Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, 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including validation, development, firmware, architecture, COEs, product groups, and external stakeholders until closure.\nAssess issue exposure, tracking critical blockers, supporting release readiness decisions, and ensuring product quality criteria are met.\nSupport customer and field escalations by investigating customer-reported failures, partnering with customer-facing teams, determining impact, and driving corrective actions.\nHands on debug involving ticket triage, failure history review, lab bring-up, physical inspection, hypothesis validation, and escalation when required.\nMaintain accurate technical documentation including debug evidence, reproduction steps, root cause findings, corrective actions, disposition, traceability, and closure records.\nManage issue prioritization, program-level exposure tracking, status reporting, metrics, dashboard accuracy, and overall ticket database health.\nImprove engineering efficiency through debug automation, AI-enabled workflows, creation of new skills and agents, tooling enhancements, and process optimization.\nProvide knowledge sharing and best practices across the organization and teams.\nProvide recommendation and fixes to validation test coverage on improvements in log enablement, test content and automation scripts and efficiency improvements which will reduce the initial triage time\nQualifications:\nBachelor’s or master’s degree in computer science (CS), Computer Engineering (CE), Electrical Engineering (EE), or a related engineering field with 5 to 7 Yrs of experience.\nDeep knowledge of operating system architecture, specifically Linux kernel internals (memory management, process scheduling, interrupt handling, and virtual memory) .\nProficiency with kernel debugger.\nHands-on experience debugging kernel panics, system hangs, and memory leaks\nStrong understanding of the x86 boot flow.\nSolid background writing, debugging, and patching device drivers (e.g., PCIe, USB/Type-C, Ethernet/NIC drivers, memory controllers)\nExperience with physical hardware protocols: PCIe Gen5/Gen6, I2C, SMBus, eSPI, and SPI\nCross-Layer Triage: Driving root-cause analysis (RCA) to determine whether a platform failure is caused by a hardware design defect, a BIOS configuration issue, or a driver bug.\nGood understanding of AI to create skills and agents using Claude or copilot and implement for use case needs\nJob Type:\nExperienced HireShift:\nShift 1 (India)Primary Location:\nIndia, BangaloreAdditional Locations:\nPosting Statement:\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.Position of Trust\nN/AWork Model for this Role\nThis role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.*\nADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. 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