Lead Hand

Intelcom Canada • Transportation & Logistics • Delivery • 3 hours ago
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Salary
≈ $94k – $203k per year (Estimated)
Location
In office (Fredericton)
Seniority
Staff
Employment
Full-Time
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Intelcom Canada

Intelcom is a last-mile logistics technology provider specializing in high-volume e-commerce parcel delivery. Headquartered in Montreal, Canada, the company operates an extensive distribution network across Canada and expands internationally under the Dragonfly brand. Powered by proprietary route optimization and real-time tracking software, it enables global e-commerce platforms, national retailers, and third-party logistics providers to execute fast, predictable home delivery services.
intelcom.ca • HQ: Montreal, Canada • Logistics • Delivery • Transportation & Logistics • 1001-5000 employees • Est. 1986

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

1. Health & Safety

  • Ensure compliance with Health & Safety protocols andmaintaina hazard-free work environment.

  • Enforce safe working methods and behaviors within the team.

  • Conduct safety audits and warehouse checks.

  • Make sure everyone meets safety standards.

  • Respond to emergencies asrequired.

  • Lead the unloading of the truck, ensuring team efficiency and enforcing safety measures.

2. Leadership & Team Support

  • Motivate and lead sorters; be their point of reference.

  • Mentor and support Package Handlers during thesortprocess.

  • Coach and mentor warehouse associates, including training new hires.

  • Respond quickly to requests for changes and unforeseen events.

  • Forwardspecial casesto supervisors or managers.

  • Perform related tasks assigned by supervisors.

3. Operations & Workflow Management

  • Support the supervision of sorting, scanning, and processing packages (including defective items and returns).

  • Setup sorting layout.

  • Assistwith sorting packages and envelopes as needed.

  • Assign labour and manage workforce deployment asrequired.

  • Perform data entry as needed.

4. Shipping & Receiving

  • Unload trailers and verify freight against manifests.

  • Unloading and loading of pallets.

  • Handle driver credentials, BOL (Bill of Lading) exchange, and secure docking.

5. Warehouse Organization

  • Ensure warehouse cleanliness and organization.

  • Other duties as assigned

Why Join Intelcom | Dragonfly?

  • Short- and medium-term growth opportunities

  • Comprehensive group insurance

  • Group RRSP program

  • Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

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