{"id":4051432,"url":"https://alion.io/job/intelcom-network-administrator","title":"Network Administrator","company":{"id":179491,"name":"Intelcom","domain":"intelcom.ca","url":"https://alion.io/company/intelcom-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Networking","role_family":"Networking","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"ITIL","optional":false},{"name":"Linux","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows Server","optional":false},{"name":"Wireshark","optional":false},{"name":"Zero Trust","optional":false}],"status":"live","first_seen_at":"2026-11-10T00:00:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T01:52:41Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Intelcom | Dragonfly\nWith more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear:to deliver fast, accurate, and reliable service powered by cutting-edge technology.\nA Strategic Role at the Heart of Logistic\nResponsibilities :\nLAN/WAN Operations: Administer and monitor switches, routers, firewalls, wireless networks, Internet links, and inter-site connections. Perform routine configurations, updates, backups, and equipment health checks.\nCisco Secure Access: Participate in the administration and support of Cisco Secure Access, including secure access policies, Secure Web Gateway, Zero Trust Network Access, DNS controls, web filtering, and private application access. Analyze logs, address access issues, and assist in fine-tuning policies in accordance with security standards.\nNetwork Security: Implement security policies, maintain firewall and VPN rules (under supervision), contribute to network segmentation, and assist in addressing vulnerabilities, security alerts, and incidents.\nMonitoring and Performance: Utilize monitoring tools to detect outages, packet loss, latency issues, network congestion, and anomalies. Conduct initial trend analysis and recommend corrective actions.\nSupport and Troubleshooting: Handle Tier 2 and Tier 3 network incidents of moderate complexity related to connectivity, Wi-Fi, DNS, DHCP, VPNs, and secure access. Document diagnoses, actions taken, and resolutions.\nChange Management: Prepare and execute standard network changes in accordance with change management processes. Develop implementation plans, post-change validation procedures, and rollback plans.\nTechnical Documentation: Maintain up-to-date network diagrams, inventories, configurations, operational procedures, traffic flow matrices, access rules, and troubleshooting guides.\nProjects and Collaboration: Contribute to projects involving site expansion, equipment renewal, cloud migration, and security enhancements. Collaborate with security, systems, support, and telecommunications teams, as well as external vendors.\nContinuous improvement: Automate routine tasks where appropriate, propose operational enhancements, and stay current with developments in network, cloud, and cybersecurity technologies.\nTechnical Skills Required\nStrong grasp of TCP/IP concepts, IPv4, subnets, VLANs, routing, NAT, DNS, DHCP, VPN, QoS, and Wi-Fi.\nHands-on experience with enterprise-grade switches, routers, and firewalls-ideally within a Cisco environment.\nPractical knowledge of Cisco Secure Access (or a comparable SSE/SASE platform), including the ability to interpret access policies, logs, and traffic flows.\nProficiency with diagnostic and monitoring tools such as ping, traceroute, nslookup/dig, Wireshark, SNMP, and various monitoring platforms.\nFamiliarity with Windows Server and Linux environments for troubleshooting network services.\nBasic understanding of cloud networking (e.g., Azure Virtual Network or AWS VPC) is an asset.\nKnowledge of ITIL practices, including incident, problem, and change management.\nInterpersonal Skills:\nAbility to communicate clearly with both technical and non-technical stakeholders, in French and English as required by the role.\nStructured approach to problem-solving, sound judgment, and the ability to set priorities.\nSelf-motivated, detail-oriented, customer-focused, and collaborative.\nAbility to document work and transfer knowledge to the support team.\nQualifications :\nDegree in computer science, networking, telecommunications, or equivalent professional experience.\n3 to 5 years of experience in enterprise network administration or support.\nCisco CCNA, CompTIA Network+, or an equivalent certification is an asset. Training or experience with Cisco Secure Access, Cisco Umbrella, ZTNA, SSE, or SASE is highly desirable.\nOccasional availability for work outside of standard business hours and participation in an on-call rotation, as required by operational needs.\nIndependently manages routine operational activities and incidents of moderate complexity.\nExecutes standard changes in accordance with approved procedures.\nRequires validation for high-risk changes, architectural modifications, and major incidents.\nContributes to root cause analyses and collaborates with senior staff during escalations.\nWhy Join Us?\nAt Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:\nOn-site gym with a personal trainer\n\nEmployer-provided lunch of your choice\n\nComprehensive group insurance\n\nGroup RRSP plan\n\nCare & Well-Being Activities\n\nPartial reimbursement for public transportation\n\nEmployee Assistance Program\n\n…and much more.\nThis position has been opened to address a genuine organizational need within the company.\nAt Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.\nWe embrace diversity, ensure equity, and foster a true sense of belonging.\nAccommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. 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