{"id":743088,"url":"https://alion.io/job/intellatriage-user-access-coordinator","title":"User Access Coordinator","company":{"id":678609,"name":"IntellaTriage","domain":"intellatriage.com","url":"https://alion.io/company/intellatriage","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brentwood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":95000,"period":"year","method":"role_country_seniority_unknown","sample_n":4752},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-04-20T00:00:00Z","employer_posted_date":"2026-04-20","last_verified_at":"2026-09-28T15:56:30Z","board_verified":true,"closed_at":null,"days_open":162,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":161},"description":"Summary / Objective\nWe're looking for a highly organized, reliable coordinator to manage access requests and keep things moving. This role is not technical - it's about tracking requests, communicating clearly, and following up consistently to make sure nothing falls through the cracks. If you're detail-oriented, persistent, and good at keeping things organized, you'll do well here.\nEssential Functions\nTrack and manage a high volume of requests using a shared tracking system\nSend and respond to emails to request information and follow up on outstanding items\nMonitor open requests and follow up regularly until they are completed\nKeep all tracking data accurate and up to date\nIdentify delays and flag issues that need escalation\nUse templates and standard processes to keep communication consistent\nWork Schedule & Location\nThis position is on-site in Brentwood, Tennessee\nStandard schedule is Monday through Friday, 9:00 AM - 6:00 PM\nWe are a 24x7x365 business and rotational after-hours support may be required\nYour Traits & Characteristics\nThis role is a great fit if you are someone early in their career looking to build experience, someone who enjoys structured, repeatable work, and someone who takes pride in being dependable and organized.\nThis role is not a fit if you are looking for a technical or engineering role, struggle with repetitive tasks, or need constant supervision to stay on track.\nWhat success looks like in this role: requests are tracked accurately and updated in real time, follow-ups happen without needing reminders, very few requests are missed or delayed unnecessarily, and overall turnaround time improves because requests are actively managed.\nRequirements\nRequired:\nStrong attention to detail\nComfortable working in structured tracking tools (Excel or similar)\nClear, professional written communication\nAbility to stay organized across many open items\nConsistent follow-through and reliability\nNice to Have:\nExperience in an administrative, coordinator, or support role\nExperience working with external partners or clients","description_format":"text","description_chars":2065,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telemedicine & Virtual Care","Patient Access & Booking"],"lifecycle":[{"event":"open","at":"2026-09-11T13:14:17Z"}],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.178,"p_room":0.28,"age_days":161,"expected_fill_days":21,"reasons":["conf:7","win:tail","crowd:"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/intellatriage-user-access-coordinator","json_url":"https://alion.io/job/intellatriage-user-access-coordinator.json","meta":{"generated_at":"2026-09-29T01:41:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1329,"day_limit":5000,"remaining_today":3671,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}