{"id":4140474,"url":"https://alion.io/job/intelligent-audit-implementation-manager","title":"Implementation Manager","company":{"id":98637,"name":"Intelligent Audit","domain":"intelligentaudit.com","url":"https://alion.io/company/intelligentaudit","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Alpharetta, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":84000,"max":102000,"currency":"USD","period":"year","gross":null,"usd_annual":102000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-11-12T05:11:38Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T05:11:38Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Title: Implementation Manager\nReports to: Director of Implementation\nIntelligent Audit is a fast-growing freight audit & business analytics technology company helping our customers become smarter shippers - shipping to their customers faster, cheaper and with less delivery exceptions. We use big data to help our customers remove inefficiencies in their global transportation spend. An Implementation Manager is responsible for overseeing the successful onboarding and deployment of new clients or systems. They serve as the primary point of contact during the implementation process, managing timelines, resources, and cross-functional collaboration to ensure project milestones are met.\nWhat You Will Do:\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual with this position in our company will be expected, on a regular basis, to:\n\nLead projects from requirements definition through deployment, identifying schedules, creating and maintaining scope documentation, budget estimations, and project implementation plans including risk mitigation based on customer feedbackDefine and document customer requirements, project deliverables, acceptance criteria, and measures of implementation success.\nManage scope changes, project dependencies, risks, and issues; communicate their impact on timelines and resources and escalate when needed.\nCoordinate customer data onboarding, system configuration, integrations, and data validation with technical and operational teams.\nCreate and adhere to customer project timelines\n\nWork collaboratively with other departments impacting the implementation project & clearly communicate actions needed from all internal and external parties\nUnderstands the business impacts of issues and how they relate to IT owned solutions\nEnsure customer training, implementation documentation, and a structured handoff to Client Success and Operations are completed.\nCustomer Focused - creates commitment and trust in building relationships with customer stakeholders, understanding user requirements, articulating the business value and context of solutions, and uncovering true motivations behind decisions and actions.\nManage multiple software implementation projects simultaneously\nActively use company-approved AI tools to improve implementation planning, documentation, meeting summaries, status reporting, and workflow efficiency.\nIdentify opportunities to automate repetitive tasks and improve implementation speed, accuracy, and the customer experience. Share successful approaches with the team.\nReview AI-generated work for accuracy, apply sound judgment, and protect confidential company and customer information in accordance with company policies.\nWhat You Will Bring:\nDemonstrated experience in successful implementation of technology solutions\nDemonstrated ability to use AI tools in everyday work, with curiosity and a willingness to learn, experiment, and adopt new technology.\nAbility to explain how you have used AI or automation to solve a business problem, improve quality, or save time.\nDemonstrated strong and effective verbal, written, and interpersonal communication skills\nExperience with JIRA and ticket management\nMinimum Qualifications:\nBachelor’s Degree in Computer Science, Information Technology, Management Information Systems, Business or related field and a minimum of 3 years relevant experience\nExperience with Smartsheet & Confluence\nExperience with release processes and SDLC\nExperience delivering Freight Rate and Auditing software implementations\nPMP or equivalent professional project management certification","description_format":"text","description_chars":3658,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Market Research","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-11-12T05:11:38Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:1","win:early"],"computed_at":"2026-11-12T06:38:07Z"},"pay":{"stated_usd_annual":102000,"is_top_pay":false},"html_url":"https://alion.io/job/intelligent-audit-implementation-manager","json_url":"https://alion.io/job/intelligent-audit-implementation-manager.json","meta":{"generated_at":"2026-11-12T06:38:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13268,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":98637},"rest":"https://alion.io/mcp/rest/get_company?id=98637"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fintelligent-audit-implementation-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fintelligent-audit-implementation-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fintelligent-audit-implementation-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/intelligent-audit-implementation-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fintelligent-audit-implementation-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4140474}},{"tool":"search_jobs","arguments":{"company":"intelligentaudit.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4140474},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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