{"id":1997373,"url":"https://alion.io/job/intelligent-technical-solutions-network-administrator-remote-2","title":"Network Administrator (Remote)","company":{"id":2936418,"name":"Intelligent Technical Solutions","domain":"itsasap.com","url":"https://alion.io/company/itsasap","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Networking","role_family":"Networking","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Hyper-V","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-06-10T22:24:34Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-08T21:23:13Z","board_verified":true,"closed_at":null,"days_open":120,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":119},"description":"Job Description:\nThe Proactive Team Network Administrator serves as a senior technical resource, responsible for managing escalations, driving automation, and ensuring high-quality proactive service delivery. This role focuses on reducing operational noise through automation, maintaining robust documentation, and mentoring technicians to elevate technical performance and client satisfaction.\nJob Responsibilities:\nProactive Monitoring & Alerts\nDesign, implement, and refine processes for handling proactive service alerts (patching, disk space, antivirus, hardware/software alerts).\nEnsure alerts are actionable, efficient, and tied to measurable KPIs.\nProactively address recurring issues to minimize escalations and maintain high service standards.\nMentorship & Escalation Support\nServe as a Tier 3 escalation point for technicians, engineers, and operational teams.\nPartner with Team Leads and managers to identify skill gaps and develop technicians into Tier 2-level engineers.\nDeliver technical training, knowledge-sharing sessions, and hands-on guidance to improve technical competency across teams.\nAutomation & Scripting\nDevelop and maintain automation scripts and tools to reduce manual workloads.\nLead adoption of automation best practices across the team.\nDocumentation\nCreate and maintain SOPs, knowledge base entries, and technical guidelines.\nEnsure documentation meets internal standards and industry best practices.\nCollaboration & Strategy\nPartner with the Proactive Service Manager and operations leaders to align technical initiatives with business objectives.\nCollaborate cross-functionally to ensure seamless integration of proactive solutions.\nJob Qualifications:\nRequired:\nDemonstrated technical leadership experience within an IT services, cybersecurity, systems administration, network administration, or similar technical support environment.\nProven expertise in handling Tier 3 escalations across diverse server environments, including setup, configuration, administration, and troubleshooting.\nStrong experience administering Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and related infrastructure services.\nStrong background in networking, with hands-on experience configuring and troubleshooting VPNs, VLANs, firewalls, switches, and network connectivity issues.\nExperience supporting and troubleshooting virtualization platforms, including VMware vSphere and/or Microsoft Hyper-V.\nExperience supporting and administering Microsoft 365 environments.\nDemonstrated ability to develop, maintain, and manage technical documentation, standards, and operational procedures.\nExcellent problem-solving, root-cause analysis, and technical project leadership skills.\nStrong interpersonal and communication abilities to mentor technicians and collaborate effectively across teams.\nMinimum of five years of experience in IT support, systems administration, network administration, or a related technical role.\nWorking knowledge of scripting and automation technologies such as PowerShell, Python, Bash, or similar tools.\nPreferred: \nExperience working within a Managed Service Provider (MSP) or Managed Security Service Provider (MSSP) environment\nHands-on administration with ConnectWise PSA and RMM platforms.\nJob Requirements:\nA home office set up that meets the following:\nComputer: A working computer with a minimum of 8GB RAM and one of the following:\nWindows 11 with an Intel i5 or i7 (8th generation or newer), or\nAMD Ryzen 5 or 7 (2000 series or newer), or\nmacOS 12 or newer.\nInternet: Stable internet connection with at least 25 Mbps download and upload speeds.\nAudio Equipment: A quality headset with a noise-cancellation feature for meetings.\nMobile Device: A smartphone capable of installing the Microsoft Authenticator app.\nWebcam: An HD webcam for video calls.\n2nd Monitor \nUPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)\nA very strong cultural fit the ITS way (Our core values will be discussed during the interview) \nExcellent command of the English language both spoken and written \nAble to work full time 40 hours a week:\nReactive - Normal Business hours from 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday.\nProactive - Schedule will be finalized after the training period, with shifts outside the regular business hours.\nAble to pass our online behavior and cognitive assessments. \n Preferably have at least 2 of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer.\nAble to provide NBI Clearance (for PH applicants).\nCompensation:\nPay rate starts at $14.09/hr and may vary by experience and location.\nBenefits:\nComprehensive Health Plans / HMO (Employee & Dependent/s)\nLife Insurance\nFlexible Benefit Reimbursement (Dental/Vision/Mental Health/Wellness/Government Contributions)\nPaid Time Off (starts at 15 days per year)\nMaternity/Paternity Leave\nPaid US Holiday\nNight Shift Bonus\nSalary Advancement/Loan\nHealth & Wellness Program\nCompany-paid training and certification\nFraud Alert - Recruitment Scams\nIntelligent Technical Solutions (ITS) has been made aware of fraudulent job postings and communications misrepresenting our company. Applicants are advised to exercise caution and apply only through official ITS channels.\nITS does not request payment or financial information at any stage of the hiring process.\nSensitive personal information (e.g., Social Security numbers) will not be requested prior to a formal offer.\nWe have become aware of fake profiles on LinkedIn, Facebook, and other social media platforms impersonating our employees and falsely claiming to represent our company. Please exercise caution when interacting with these accounts.\nIf you receive suspicious messages or requests, do not engage. Report them to .\nAll verified job openings are posted here: https://www.itsasap.com/job-openings\nSkip the wait, fast-track your application and jump straight into your next big opportunity. Start your instant interview now:\nPRE-RECORDED VIDEO INTERVIEW","description_format":"text","description_chars":6083,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":true}]},"benefits":["Home office","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Technology","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-07T09:41:55Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.533,"p_room":0.28,"age_days":119,"expected_fill_days":43,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-08T05:49:30Z"},"pay":null,"html_url":"https://alion.io/job/intelligent-technical-solutions-network-administrator-remote-2","json_url":"https://alion.io/job/intelligent-technical-solutions-network-administrator-remote-2.json","meta":{"generated_at":"2026-10-09T01:19:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2097,"day_limit":5000,"remaining_today":2903,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2936418},"rest":"https://alion.io/mcp/rest/get_company?id=2936418"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fintelligent-technical-solutions-network-administrator-remote-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fintelligent-technical-solutions-network-administrator-remote-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fintelligent-technical-solutions-network-administrator-remote-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/intelligent-technical-solutions-network-administrator-remote-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fintelligent-technical-solutions-network-administrator-remote-2"}]}