{"id":2595570,"url":"https://alion.io/job/intellipro-it-engineer-intellipro-group-inc-","title":"IT Engineer - IntelliPro Group Inc.","company":{"id":3800250,"name":"IntelliPro Group","domain":"intelliprogroup.com","url":"https://alion.io/company/intellipro-2","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Whitestown, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Jira","optional":false},{"name":"ServiceNow","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-10-15T07:05:52Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-30T06:48:13Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Job Title:IT Support Engineer (Warehouse)\nPosition Type:Contract (12 months)\nLocation:Indiana (Onsite - Warehouse)\nSalary Rate:$25-$30 per hour (USD)\nJob ID#:#168992\n Job Description:\nAs an IT Support Engineer, you will play a critical role in supporting day-to-day IT operations within a warehouse environment. You will be the first point of contact for technical issues, ensuring smooth operations across devices, systems, and network connectivity. Your primary responsibility will be to troubleshoot and resolve technical issues efficiently while maintaining a high level of professionalism and customer support.\n Responsibilities:\nRespond to and resolve user support requests in a timely and efficient manner\nTroubleshoot hardware, software, and network issues across laptops, desktops, printers, and mobile devices\nSupport warehouse equipment including scanners, Zebra printers, and labeling systems\nAssist with device setup, configuration, and user onboarding/offboarding\nMaintain and update tickets in the system, escalating issues when necessary\nProvide onsite, hands-on support to ensure minimal disruption to operations\nFollow IT processes and contribute to documentation and knowledge base\n Requirements:\n2+ years of experience in IT support or helpdesk roles\nHands-on experience with hardware troubleshooting and end-user support\nBasic knowledge of networking (Wi-Fi, VPN, connectivity troubleshooting)\nExperience with ticketing systems (ServiceNow, Jira, etc.)\nFamiliarity with Active Directory and Microsoft 365\nStrong communication skills and customer service mindset\nAbility to work onsite in a fast-paced warehouse environment\n About Us:\nFounded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.\n IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.\nCompensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.","description_format":"text","description_chars":3042,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T07:05:52Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 19 · green card filings: 3","filings_12m":19,"filings_prev_12m":20,"green_card_filings_12m":3,"median_offered_wage_usd":94091,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0},{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-30T06:20:16+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.286,"p_room":0.35,"age_days":14,"expected_fill_days":7,"reasons":["conf:3","agency","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/intellipro-it-engineer-intellipro-group-inc-","json_url":"https://alion.io/job/intellipro-it-engineer-intellipro-group-inc-.json","meta":{"generated_at":"2026-10-30T08:54:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12767,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3800250},"rest":"https://alion.io/mcp/rest/get_company?id=3800250"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fintellipro-it-engineer-intellipro-group-inc-"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fintellipro-it-engineer-intellipro-group-inc-"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fintellipro-it-engineer-intellipro-group-inc-"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/intellipro-it-engineer-intellipro-group-inc-\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fintellipro-it-engineer-intellipro-group-inc-"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2595570}},{"tool":"search_jobs","arguments":{"company":"intelliprogroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2595570},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}