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Together, we can make a difference.\nWhat’s the Role About?\nIf you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!\nIn this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.\nAre you energetic, enthusiastic with an engaging personality?\n\nAre you driven to deliver effective results while providing excellent customer service?\n\nDo you have extraordinary communication skills?\n\nWhat’s in it for YOU?\nPaid Training\n\nMedical, Dental, and Vision Insurance\n\nPaid Time Off\n\nEmployee Discounts\n\nFull-time, non-seasonal\n\nCareer Advancement\n\nResponsibilities:\nHandle inbound calls/emails from customers of a major telecommunications company\n\nEducate and inform callers of debt and credit reporting details, taking action when necessary and noting accounts accordingly\n\nOffer solutions and handle each case with the utmost care\n\nEducation about consumer protection rights and best practices\n\nMaintains good public relations\n\nAdhere to Company attendance, punctuality, and meal and rest break requirements\n\nMaintain concentration and focus in order to meet performance goals\n\nReact positively to an ongoing, changing environment\n\nDemonstrate the ability to handle pressure when attempting to meet deadlines and performance goals\n\nMaintain good working relationship with assigned supervisors and coworkers\n\nComplies with all specified FDCPA, state and city laws and provisions, as outlined in the InteLogix Compliance with FDCPA and State Collection laws Statement, the Collection Excellence and System Training programs and the FDCPA Test\n\nPerform additional duties as required by management\n\nWhat We Look for in a Candidate:\nMust be 18 years of age or older\n\nHigh School Diploma or equivalent required\n\nSuperb attendance, so you can be there when our customers need 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