{"id":1518183,"url":"https://alion.io/job/intelogix-trainer-financial-services-program-","title":"Trainer - Financial Services program.","company":{"id":1988555,"name":"InteLogix","domain":"intelogix.com","url":"https://alion.io/company/intelogix","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-04T05:45:00Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Salvador, El Salvador"],"countries":["SV"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-04T22:30:29Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Who we are:\nInteLogix is a leading provider of integrated solutions, utilizing cutting-edge technology to provide exceptional customer experiences. Our commitment to excellence and innovation has enabled us to redefine industry standards and create brighter futures for our clients and their customers. We are dedicated to making lives better through our empathetic customer engagement and advocacy for our clients' brands and reputations.\nOverview\nThe Trainer will be responsible for delivering training programs to new and existing agents at InteLogix. The ideal candidate will have a strong understanding of our products and services, as well as excellent communication and presentation skills. The Trainer will play a key role in ensuring our call center team provides excellent customer service.\nResponsibilities\nResponsible for the implementation and administration of the Intelogix Training Program and Client specific training process for new hires\n\nResponsible for development of follow-up training for employees in production\n\nWill review and verify hours recorded on employee timecards and sign that the information is accurate and correct\n\nMay be actively involved in the scheduling/facilitation of LLS sessions\n\nPrepares materials essential for the training process (copies, presentations, memos, etc.)\n\nWill report technical problems and follow-up to ensure resolution\n\nAdhere to Company attendance, punctuality, and meal and rest break requirements\n\nMaintain concentration and focus in order to meet performance goals\n\nReact positively to an ongoing, changing environment\n\nDemonstrate the ability to handle pressure when attempting to meet deadlines and performance goals\n\nMaintain good working relationships with assigned supervisors and coworkers\n\nWork safely without presenting a threat to self or others\n\nPerform additional duties as required by management\n\nSupervises new hires during the training process in conjunction with their assigned manager\n\nTraining employees; planning, and assigning work; addressing complaints and resolving problems\n\nEvaluates and assists each new hire as they progress through training\n\nAuthorized to edit/add timecards in the timekeeping system\n\nAuthorized to recommend disciplinary action\n\nQualifications\nHigh School Diploma or equivalent is required; some college preferred\n\n6 months of related experience is required or equivalent education in training/teaching is preferred\n\nMust be able to maintain the highly confidential nature of administrative work\n\nMust be able to establish and maintain effective working relationships with supervising personnel, co-workers and subordinates\n\nHave the ability to project and convey a positive, concerned, and professional image to applicants and employees\n\nMust be a detail-oriented individual\n\nCommunicate clearly and effectively, both orally and in writing\n\nWrite in a clear and concise manner\n\nManage time effectively\n\nSolve problems or issues that may come up\n\nConcentrate and focus for extended periods of time\n\nCope with high-stress and changing environment\n\nAdhere to policies and procedures\n\nAdhere to work schedule and punctuality requirements\n\nMust be able to type quickly and accurately, use a mouse effectively, and have a basic understanding of Windows-based operating systems","description_format":"text","description_chars":3284,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Professional Services","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-09-30T10:34:16Z"}],"visa":[],"liveness":{"score":66,"band":"ok","label":"Likely open","p_open":1,"p_active":0.738,"p_room":0.9,"age_days":12,"expected_fill_days":21,"reasons":["conf:1","win:mid"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/intelogix-trainer-financial-services-program-","json_url":"https://alion.io/job/intelogix-trainer-financial-services-program-.json","meta":{"generated_at":"2026-10-05T01:15:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1600,"day_limit":5000,"remaining_today":3400,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}