{"id":775301,"url":"https://alion.io/job/intenseye-implementation-manager","title":"Implementation Manager","company":{"id":679611,"name":"Intenseye","domain":"intenseye.com","url":"https://alion.io/company/intenseye","size_band":"51-200","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":95000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-17T14:32:52Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-09-23T10:13:03Z","board_verified":true,"closed_at":null,"days_open":37,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":37},"description":"As an Implementation Manager, you will play a critical role in driving the deployment of Intenseye’s solutions, managing projects from start to finish to deliver exceptional results on time and with the highest quality standards. You will coordinate all project activities, manage timelines, and bring together necessary resources to support successful implementations. In this hands-on role, you will engage with technical details to creatively solve problems, remove obstacles, and foster strong relationships with customers and partners.\nAbout the Role\nManage end-to-end deployment projects for global mid-market and enterprise customers, ensuring timely delivery and high customer satisfaction.\n\nServe as the primary contact for day-to-day relationships with customers, partners, and internal teams.\n\nCollaborate cross-functionally with Sales, Engineering, Product, Customer Success, Technical Solutions, and Support to advocate for customer needs.\n\nLead the project scoping, planning, and execution phases, setting and managing customer expectations, project schedules, and resources.\n\nFacilitate meetings with customers and partners to align goals and expectations throughout the implementation process.\n\nAddress and resolve project issues and risks swiftly, escalating when necessary to prevent delays.\n\nDevelop and manage relationships with partners and customers, acting as their trusted advisor for implementation.\n\nUnderstand our product inside and out and advise customers and internal resources on best practices for optimal implementation.\n\nIdentify process improvements and optimize methodologies for scalable and repeatable project success.\n\nProvide regular internal and external project updates, ensuring clear and consistent communication.\n\nExhibit extreme ownership of customer implementations, continuously working to deliver value and enhance customer experiences.\n\nAround 20% travel may be required to fully understand our client needs and customize solutions to support.\n\nAbout You\nBachelor's degree in business, project management, engineering, communications, or a related field - or equivalent practical experience.\n\n3+ years managing multi-stakeholder technical deployments, customer-facing implementations,\n\n3-5 years of experience in project management, preferably in manufacturing, AI/ML, cybersecurity, cloud computing, or related industry.\n\nExperience leading complex SaaS projects for global enterprise (Fortune 500+) customers.\n\nDemonstrated success in a similar role within a B2B Enterprise SaaS or AI company, managing full project lifecycles.\n\nStrong leadership, organization, and problem-solving skills.\n\nExcellent analytical skills with a history of using data and research to drive customer insights.\n\nProven ability to work effectively across cross-functional teams and drive collaborative decision-making.\n\nSelf-motivated, hands-on approach, thriving in a fast-paced startup environment.\n\nExperience managing projects within IT, SaaS, or software settings, with a proven ability to navigate technical challenges.\n\nStrong influencing, negotiation, and communication skills, with a focus on fostering trust with global enterprise clients.\n\nTrack record of delivering projects on time and meeting quality standards.","description_format":"text","description_chars":3254,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cybersecurity","Hardware"],"lifecycle":[{"event":"open","at":"2026-09-11T22:45:15Z"}],"liveness":{"score":50,"band":"ok","label":"Likely open","p_open":1,"p_active":0.667,"p_room":0.75,"age_days":36,"expected_fill_days":43,"reasons":["conf:8","win:late"],"computed_at":"2026-09-23T05:45:00Z"},"pay":{"stated_usd_annual":100000,"is_top_pay":false},"html_url":"https://alion.io/job/intenseye-implementation-manager","json_url":"https://alion.io/job/intenseye-implementation-manager.json","meta":{"generated_at":"2026-09-23T22:55:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}