Accounting Specialist

Overview

Established in 2025, The Vacation Group is a full-service travel collective bringing together four distinguished agencies under one unified brand. As an Internova Travel Group brand and members of Travel Leaders Network, The Vacation Group offers a broad portfolio of travel services including cruises, solo cruises, custom luxury vacations, and student and group tours.

Formerly CruCon Cruise Outlet, SinglesCruise, Travel Leaders Vacation Center, and Student Tours, we are comprised of an award-winning team of seasoned travel advisors and customer service professionals. The Vacation Group is committed to delivering exceptional value, expert guidance, and personalized travel experiences across the globe. With strong industry partnerships and a client-first approach, The Vacation Group provides travelers with a seamless planning process and access to unparalleled value and exclusive perks.

The combined legacy of its founding brands has earned recognition from leading travel partners including Royal Caribbean, Celebrity Cruises, Norwegian Cruise Line, Oceania Cruises, and many others - making The Vacation Group a trusted name in the travel industry for service excellence and innovation. For more information about The Vacation Group click here.

Responsibilities

Responsible for recording daily deposit information in the accounts receivable system for cash/checks received. Monitors and reviews all documents, especially deposits and AR invoices for accounts receivable to ensure required information is received and entered in the accounting system on a timely basis. Reconcile supplier commission payments to our booking tracking tools (AgentMate & Trams), research all discrepancies with travel associates, and respond to inquiries from internal and external parties. Creates Accounts receivable invoices weekly, to include payment follow up, collection emails to suppliers and maintain AR invoice spreadsheet. Provide accounts payable backup when needed. This position interacts with all levels of employees and must develop and maintain productive relationships.

• Responsible for the full A/R cycle to include, but not limited to:
  • Review and accurate processing of commission receivables.
  • Reconcile commissions to AgentMate and Trams (our Travel Back Office systems) to ensure all commissions are received and balanced (bookings netting to zero) and/or research discrepancies with Travel Associates as needed to clear open items.
  • Create AR invoices on a weekly basis.
  • Review and accurate processing of cash receipts including checks, credit card and wire payments.
  • Research and resolve customer issues as required.
  • Review and accurate processing of credit card client transactions in AgentMate.
  • All functions above are managed on 3 systems (Netsuite/ AgentMate/Travcom) and reconciled at month-end to ensure financial data are complete.
  • Assist with AR marketing invoice collection process.

• Process weekly agent commission for Centralization Desk Program
• Review, input and process Accounts Payable vendors/supplier bills as a backup when needed.
• Assist with accounts receivable management and collection process.
• Work closely with various department heads to ensure revenue is accounted for appropriately.
• Other special projects and ad hoc support as required.

Qualifications

• Bachelors degree in Accounting or Finance preferred.
• Minimum two years of progressive accounting experience to include accounts receivable and accounts payable.
• AgentMate and Trams, travel back office management experience highly preferred
• Netsuite experience preferred
• Commission payments/receipts and reconciliation of Travel Bookings preferred
• Must be a self-motivated team player, organized, detail oriented.
• Ability to effectively multi-task, prioritize responsibilities and meet deadlines
• Ability to adapt to new assignments in a fast-paced environment
• Ability to solve problems and work independently.
• Ability to perform tasks with minimum supervision.
• Ability to communicate with customers and vendors, both in writing and verbally, in a clear, professional manner.
• Must be proficient in MS Office with an emphasis on MS Excel
• Credit card processing knowledge preferred
• Travel Industry experience preferred

Pay and Benefits

Our benefit offerings include medical insurance, meal tickets, transportation allowance, paid time off, discounted employee travel options, access to LinkedIn Learning webinars and courses.

The salary range on this job posting/advertising has been developed to give applicants a range based on the local market where the candidate would be working. Many factors, such as years of experience, budget etc. are considered when determining the starting rate of pay.

This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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