{"id":3691763,"url":"https://alion.io/job/inter-nova-national-account-manager","title":"National Account Manager","company":{"id":1803887,"name":"Inter Nova","domain":"internova.com","url":"https://alion.io/company/internova","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false}],"status":"live","first_seen_at":"2026-11-03T16:49:09Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-09T04:52:47Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Overview\nAt ALTOUR, we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News).\nOur mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive.\nWe embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you’ll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour.\nResponsibilities\nAltour has an exciting opportunity for an experienced National Account Manager to join our team! ALTOUR’s National Account tier includes regionally significant customers who require structured, growth-focused engagement. As a National Account Manager (NAM), you will be the primary point of contact for a portfolio of these accounts-delivering on contractual obligations, driving program performance, and fostering long-term partnerships.\nNAMs are relationship builders, problem solvers, and performance managers. The role balances high-touch service with structured engagement, allowing AMs to focus on delivering value while maintaining operational excellence and internal alignment.\nBuild Relationships. Drive Program Value. Deliver Consistency.\nManage a portfolio of National-tier clients, each with structured engagement expectations anddefined business goals\nServe as the day-to-day contact for travel program management, issue resolution, and reportingcoordination\nDevelop and maintain account plans aligned to client goals, spend forecasts, and optimizationopportunities\nFacilitate structured check-ins with clients and ensure delivery of agreed reports, SLAs, andservice expectation\nWork cross-functionally with Operations, Sourcing, and Commercial Operations to ensureseamless program delivery\nCollaborate with the Manager, Inside Accounts to determine where accounts may shift tiersand require different delivery models\nMonitor account-level profitability, renewal risk, and growth opportunities\nTrack and report client satisfaction trends and recommend improvements\nQualifications\nWhat You’ll Bring • 2-4 years of experience in account management, customer success, or program delivery• Strong client service mindset with the ability to balance responsiveness with prioritization• Experience working with structured service models and reporting frameworks• Comfort collaborating cross-functionally and navigating client escalations diplomatically• Strong time management and organizational skills• Excellent written and verbal communication abilities• Familiarity with Excel, CRM systems, and service tracking tools• Travel industry or B2B service experience preferred\nWorking at ALTOUR The NAM role plays a key part in delivering consistent, high-quality service across our client base. Itis a developmental role for future Key or Enterprise Account Managers and is ideal for professionalswho enjoy balancing structured service delivery with customer-facing relationship management.\nPAY AND BENEFITS\nOur benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.\nThe salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.\nThis role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.\nInternova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.\nProspective Employee Privacy Policy\n#Li-remote","description_format":"text","description_chars":5047,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Growth opportunities","Life insurance","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel Agencies","Business Travel"],"lifecycle":[{"event":"open","at":"2026-11-03T16:49:09Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.828,"p_room":0.9,"age_days":5,"expected_fill_days":9,"reasons":["conf:1","velocity","win:mid","comp:junior"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/inter-nova-national-account-manager","json_url":"https://alion.io/job/inter-nova-national-account-manager.json","meta":{"generated_at":"2026-11-09T09:15:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8571,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1803887},"rest":"https://alion.io/mcp/rest/get_company?id=1803887"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finter-nova-national-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finter-nova-national-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finter-nova-national-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inter-nova-national-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finter-nova-national-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3691763}},{"tool":"search_jobs","arguments":{"company":"internova.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3691763},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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