{"id":4210718,"url":"https://alion.io/job/inter-nova-operations-support-administrator","title":"Operations Support Administrator","company":{"id":1803887,"name":"Inter Nova","domain":"internova.com","url":"https://alion.io/company/internova","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montevideo, Uruguay"],"countries":["UY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T00:56:26Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T07:45:02Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Overview\nEstablished in 2025, The Vacation Group is a full-service travel collective bringing together four distinguished agencies under one unified brand. As an Internova Travel Group brand and members of Travel Leaders Network, The Vacation Group offers a broad portfolio of travel services including cruises, solo cruises, custom luxury vacations, and student and group tours.\nFormerly CruCon Cruise Outlet, SinglesCruise, Travel Leaders Vacation Center, and Student Tours, we are comprised of an award-winning team of seasoned travel advisors and customer service professionals. The Vacation Group is committed to delivering exceptional value, expert guidance, and personalized travel experiences across the globe. With strong industry partnerships and a client-first approach, The Vacation Group provides travelers with a seamless planning process and access to unparalleled value and exclusive perks.\nThe combined legacy of its founding brands has earned recognition from leading travel partners including Royal Caribbean, Celebrity Cruises, Norwegian Cruise Line, Oceania Cruises, and many others - making The Vacation Group a trusted name in the travel industry for service excellence and innovation. For more information about The Vacation Group click here.\nResponsibilities\nThe person in this role will work directly with our clients. They will be responsible to keep reservations in balance.\nDouble checking the accuracy of all bookings.\nMaintaining the balance due on reservations - Making sure reservations are up to date with the payments needed.\nResponsible to send final payment notice and work with client/s and the agent/s to make sure that proper amount and payment has been received.\nContacting the cruise line and applying the final payment and making sure confirmations for the cruise is correct (zero balance) and record in AgentMate.\nAnswering and directing phone calls.\nCommunicating via email regarding any financial needs from the guests.\nMaintaining company charges are applied to correct statements.\nQualifications\nExcellent phone skills.\nThe ability to work well with people and have a great attitude.\nStrong attention to detail.\nGood math and calculator skills.\nComputer skills, including the ability to use the internet and email frequently.\nThe ability to keep calm under pressure.\nAbility to work a flexible schedule, including extended hours, weekends, nights, and holidays.\nAbility to function in a past-faced environment, under short time constraints, and within established deadlines.\nPay and Benefits\nOur benefit offerings include medical insurance, meal tickets, transportation allowance, paid time off, discounted employee travel options, access to LinkedIn Learning webinars and courses.\nThe salary range on this job posting/advertising has been developed to give applicants a range based on the local market where the candidate would be working. Many factors, such as years of experience, budget etc. are considered when determining the starting rate of pay.\nThis role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company’s financial goal achievement and individual performance.\nInternova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.\nProspective Employee Privacy Policy","description_format":"text","description_chars":3479,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel Agencies","Business Travel"],"lifecycle":[{"event":"open","at":"2026-11-13T00:56:26Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:2","win:early"],"computed_at":"2026-11-13T10:29:32Z"},"pay":null,"html_url":"https://alion.io/job/inter-nova-operations-support-administrator","json_url":"https://alion.io/job/inter-nova-operations-support-administrator.json","meta":{"generated_at":"2026-11-13T10:29:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21494,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1803887},"rest":"https://alion.io/mcp/rest/get_company?id=1803887"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Finter-nova-operations-support-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Finter-nova-operations-support-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Finter-nova-operations-support-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/inter-nova-operations-support-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Finter-nova-operations-support-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4210718}},{"tool":"search_jobs","arguments":{"company":"internova.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4210718},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}