{"id":1694731,"url":"https://alion.io/job/interactive-brokers-sales-engineer-i","title":"Sales Engineer I","company":{"id":58627,"name":"Interactive Brokers","domain":"interactivebrokers.com","url":"https://alion.io/company/interactive-brokers","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":95,"open_postings":51,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":110,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":29000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":429},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-08-06T00:30:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-11T00:49:42Z","board_verified":true,"closed_at":null,"days_open":66,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":66},"description":"Position Overview: We are seeking a detail-oriented, emerging Sales Engineer to assist with supporting Account Management Web API initiatives within the Sales Engineering team. In this role, you will build deep expertise in account structures, managing both internal and client-facing relationships with confidence. You will context-switch seamlessly across priorities, contribute meaningfully to client and prospect calls, and play an active role in refining the tools and processes that drive our team's performance. \nResponsibilities:\nBecome a subject matter expert on the Account Management API, developing comprehensive knowledge across registration, account management, and funds & banking.\nDevelop familiarity with the Digital Account Management platform to effectively support the existing base of legacy clients still operating within this process.\nHost prospect and client calls, confidently adapting between a sales approach and a structured overview of the API workflow depending on audience needs. \nMaintain accurate, up-to-date records on the status and health of client relationships to ensure continuity and informed decision-making \nAssist in maintaining and continuously improving both internal and client-facing Account Management API documentation \nRespond to client inquiries across dedicated API mailboxes, ensuring timely and professional communication \nLeverage AI tools to efficiently troubleshoot client issues, identify effective solutions, and enhance the overall quality of support \nQualifications:\nFluency in English with excellent written and verbal communication skills, including the ability to adapt messaging to varying audience knowledge levels.\nStrong multi-tasking, context-switching, and organizational skills.\nDetail-oriented with strong troubleshooting and problem-solving skills.\nSelf-motivated, efficient, and hardworking with the ability to work both independently and collaboratively as part of a team.\nProficiency in Microsoft applications (Excel, Outlook, SharePoint).\nComfortable with or eager to learn tools such as SQL, Atlassian Jira, and Confluence.\nFlexible and adaptable in a dynamic, fast-paced environment.\nTakes personal responsibility for identifying client needs and proactively driving solutions \nCompany Benefits & Perks: \nCompetitive salary package.\nPerformance based annual bonus (cash and stocks).\nHybrid working model (4 days office/week).\nGroup Medical & Life Insurance.\nModern offices with free amenities & fully stocked cafeterias.\nMonthly food card & company paid snacks.\nHardship/shift allowance with company provided pickup & drop facility*\nAttractive employee referral bonus.\nFrequent company sponsored team building events and outings.\n* Depending upon the shifts.\n**The benefits package is subject to change at the management's discretion.","description_format":"text","description_chars":2813,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Cafeteria","Hybrid work","Life 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