{"id":3201315,"url":"https://alion.io/job/intercontinental-exchange-engineer-operations-assurance","title":"Engineer, Operations Assurance","company":{"id":58612,"name":"Intercontinental Exchange","domain":"ice.com","url":"https://alion.io/company/intercontinental-exchange","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":80,"open_postings":36,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":10,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Backend","role_family":"Backend","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jacksonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":85000,"max_usd":166000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1539},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bitbucket","optional":false},{"name":"C++","optional":false},{"name":"CIS Benchmarks","optional":false},{"name":"Java","optional":false},{"name":"Puppet","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"WebSockets","optional":false},{"name":"Windows","optional":false},{"name":"BGP","optional":true},{"name":"MPLS","optional":true},{"name":"OSPF","optional":true},{"name":"Splunk","optional":true}],"status":"live","first_seen_at":"2026-09-04T20:59:00Z","employer_posted_date":"2026-10-24","last_verified_at":"2026-10-28T00:41:11Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"Job Purpose\nIntercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.\nAs an Infrastructure Compliance professional, you will be responsible for ensuring the security and integrity of our IT systems and applications. You will facilitate with various IT teams (network, server, etc.) the remediation efforts and root cause analysis identified by all lines of defense. You will also gain experience responding to various audits (internal, external and regulatory). To succeed in this role, you will need strong technical skills, analytical thinking, problem-solving abilities, and knowledge of IT security best practices.\nResponsibilities\nCommunicate verbally and in writing to technical and non-technical audiences of various levels both internally and externally\nMultitask in a fast-paced environment with a focus on timeliness, documentation, and communications with peers and business users\nSuggest business workflow and recommend improvements and efficiencies to new and existing products and features\nServe as subject matter expert for Infrastructure, Network Engineering, Network Operations, Server Engineering and various IT applications\nDevelop technical solutions to identify technical non-compliance with internal, external and regulatory requirements.\nDocumenting enhancements to processes, data management, and technical capabilities of the platform and its supporting functions.\nDeliver and execute on plans for deploying approved enhancements to processes and technologies that support the overall suite of platform products\nAutomate deployment workflows to minimize manual intervention and reduce errors. \nResponsible for network device appliances to DISA STIG controls\nMonitoring and partnering with appropriate teams to ensure CIS benchmarks are compliant.\nKnowledge and Experience\n3+ years of relevant experience\nBachelor’s degree in Computer Science, Information Systems, or related field\nProficient using Microsoft products including Visio, Excel, Word and PowerPoint\nExperience working within an integrated technology environment - using relational databases, endpoints/APIs and UIs to read and analyze data\nExperience and understanding of the construction of various structured document formats such as XML and JSON, as well as integration technologies such as Python, .NET, C++ and Java\nKnowledge and experience of scripting languages for the transformation of data, e.g. Python, SQL, Power Query, or advanced use of Excel and VBA\nHigh level understanding of data communication protocols - e.g. HTTPS, TCP Sockets and Web Sockets.\nIntermediate level of understanding around networking principles and technologies - e.g. IP addressing, firewalls, routers, switches\nHigh level understanding of cloud infrastructure and best practices\nExperience in Linux or Windows administration \nCollaborate and work closely with Systems, Infosec, and Datacenter engineering teams\nFundamental understanding of the SDLC processes, and tools (GIT, Puppet, Bitbucket, etc.)\nFundamental understanding of Operational Concepts (DR, BCP, Prod vs. Non-Prod)\nDesirable Knowledge and Experience\nStrong analytical and problem-solving capabilities\nExperience in maintaining data, defining operational processes and partnering across product, operations and development groups\nExperience with documenting business and system requirements including documentation of comprehensive use-cases and working within iterative software development environments\nExperience creating Policy and Procedure documentation\nMust be comfortable working with and presenting to a broad base of internal and external clients at different seniority levels\nAbility to grasp very complex architectural concepts.\nKnowledge of Cisco, Juniper, Arista and other vendor equipment and configuration\nKnowledge and experience with Routing Protocols (BGP, RIP, OSPF, etc.)\nExperience in MPLS and Traffic Engineering\nStrong verbal and written communication and customer service skills\nExperience with network traffic analysis, Splunk and firewall logs\n Intercontinental Exchange, Inc. is an Equal Opportunity Employer. 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