{"id":3402044,"url":"https://alion.io/job/intercontinental-exchange-manager-product-management-2","title":"Manager, Product Management","company":{"id":58612,"name":"Intercontinental Exchange","domain":"ice.com","url":"https://alion.io/company/intercontinental-exchange","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":75,"open_postings":34,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jacksonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":100000,"max_usd":186000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2761},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T13:13:00Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-29T12:07:08Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Responsibilities\nOwn the product strategy and execution for Workflow within the MSP DX platform, enabling clients to complete complex, multi-step servicing activities through a single, streamlined experience\nLeverage deep servicing expertise and MSP knowledge to identify manual processes and transform them into scalable workflow-driven solutions delivered through MSP DX and APIs\nSet the overarching roadmap for Workflow capabilities, balancing near-term client needs with the long-term vision for digital servicing automation\nDefine and own the MSP DX Workflow strategy, translating client pain points and business objectives into a multi-quarter product roadmap\nIdentify high-value manual servicing processes and opportunities to consolidate multiple actions into streamlined workflow experiences\nPartner with clients, servicing operations, engineering, and product teams to define requirements and priorities for Workflow capabilities\nServe as the servicing subject matter expert, applying end-to-end servicing knowledge to ensure workflow solutions align with operations realities\nDrive API-enabled workflow initiatives that improve efficiency, reduce manual effort, and create consistent servicing experiences\nEvaluate current-state servicing processes and recommend automation, orchestration, and optimization opportunities across the servicing lifecycle\nAct as the primary product voice for Workflow in client engagements, internal leadership forums, and cross-functional planning discussions\nManage trade-offs across competing priorities and communicate roadmap decisions clearly to stakeholders\nKnowledge and Experience\n5+ years of mortgage servicing, product management, business analysis or operations transformation experience\nStrong understanding of end-to-end mortgage servicing processes and servicing operations\nDemonstrated knowledge of MSP functionality and how clients leverage the platform to support servicing activities\nAbility to identify manual processes, operational pain points, and opportunities for workflow automation and digital transformation\nExperience developing product strategies and roadmaps from concept through delivery\nStrong business acumen with the ability to connect workflow capabilities to operation efficiency, client value and business outcomes\nExcellent communication and stakeholder management skills with the ability to influence across product, technology, and operations teams\nPreferred Knowledge and Experience\nDeep familiarity with MSP and related servicing processes\nExperience with API-driven solutions, workflow orchestration, or servicing automation initiatives\nUnderstanding of client servicing operating models and common manual workarounds performed outside core systems\nExperience leading cross-functional efforts focused on operational efficiency, digital modernization or workflow transformation\nIntercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.","description_format":"text","description_chars":3046,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Stock Exchanges & Market Infrastructure"],"lifecycle":[{"event":"open","at":"2026-10-28T14:49:34Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 148 · green card filings: 34","filings_12m":148,"filings_prev_12m":268,"green_card_filings_12m":34,"median_offered_wage_usd":116236,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":8}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/intercontinental-exchange-manager-product-management-2","json_url":"https://alion.io/job/intercontinental-exchange-manager-product-management-2.json","meta":{"generated_at":"2026-10-29T14:22:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21632,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58612},"rest":"https://alion.io/mcp/rest/get_company?id=58612"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fintercontinental-exchange-manager-product-management-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fintercontinental-exchange-manager-product-management-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fintercontinental-exchange-manager-product-management-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/intercontinental-exchange-manager-product-management-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fintercontinental-exchange-manager-product-management-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3402044}},{"tool":"search_jobs","arguments":{"company":"ice.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3402044},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}