{"id":3201233,"url":"https://alion.io/job/intercontinental-exchange-manager-product-management","title":"Manager, Product Management","company":{"id":58612,"name":"Intercontinental Exchange","domain":"ice.com","url":"https://alion.io/company/intercontinental-exchange","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":80,"open_postings":37,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jacksonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":114000,"max_usd":209000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2544},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anomaly Detection","optional":false}],"status":"live","first_seen_at":"2026-10-05T18:43:00Z","employer_posted_date":"2026-10-24","last_verified_at":"2026-10-25T22:40:49Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Responsibilities\nOwns product strategy and execution for the Servicing Vault domain - document storage, document audit, and related AI-driven capabilities\nSets the overarching roadmap the team executes against; balances near-term delivery with long-term platform vision\nDefine and own the Servicing Vault strategy, translating business goals into a multi-quarter product roadmap\nDrive requirements and prioritization for document storage architecture, retention/audit workflows, and compliance-driven features\nIdentify and scope AI/automation opportunities within document audit and vault operations (e.g., anomaly detection, auto-classification, exception handling)\nPartner with engineering, compliance, and servicing operations to ensure vault capabilities meet regulatory and investor requirements\nAct as the primary product voice for Servicing Vault in client and internal leadership conversations\nManage trade-offs across competing priorities and communicate roadmap changes clearly to stakeholders\nKnowledge and Experience\n5+ years of product management experience within mortgage servicing\nStrong business acumen - able to connect vault/document capabilities to servicer economics, compliance risk, and operational efficiency\nWorking knowledge of document management, audit trails, or regulatory storage requirements in a servicing or lending context\nExperience shaping strategy (not just executing a backlog) - has owned a roadmap from vision through delivery\nComfortable partnering with engineering on AI/ML-adjacent features, even without a technical background\nPreferred Knowledge and Experience\nFamiliarity with MSP or comparable servicing platforms\nExposure to compliance/audit frameworks (investor, agency, or regulatory)\nPrior experience introducing AI-driven functionality into a legacy operational workflow\nIntercontinental Exchange, Inc. is an Equal Opportunity Employer. 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