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The job holder will continually refine processes and tasks to achieve maximum efficiency and consistency in client deliverables within Relationship Management team at Fixed Income & Data Services.\nResponsibilities\nCarry out daily operational tasks relating to ICE’s entitlements systems\nAssisting RMs with day-to-day billing related queries\nReviewing contracts on behalf of the RM team\nAssisting RMs with day-to-day CRM activity to include reporting and data entry\nAssisting in the management of projects across Fixed Income & Data Services\nWorking on ad-hoc projects as and when required for the RM team\nWorking on account revenue reports and service mappings\nAssisting the Management team with CRM weekly / monthly reporting consolidation\nWorking on Financial / Product report reconciliation with Key stakeholders\nKnowledge and Experience\nEducated to a degree level or equivalent experience\nAttention to detail and strong analytical skills\nExcellent communication skills, both written and verbal\nAbility to summarize and present work succinctly and accurately\nHave a clear commitment to the team approach and ability to work unsupervised\nAbility to meet strict deadlines and cadence\nCollaborative & team player\nGood knowledge of Microsoft Office packages, predominantly MS Excel and AI related workflows\nKnowledge of Financial Industry - 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