{"id":3201265,"url":"https://alion.io/job/intercontinental-exchange-senior-implementation-consultant-automated-underwritingclosing","title":"Senior Implementation Consultant - Automated Underwriting/Closing","company":{"id":58612,"name":"Intercontinental Exchange","domain":"ice.com","url":"https://alion.io/company/intercontinental-exchange","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":75,"open_postings":34,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jacksonville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":90000,"max_usd":181000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1026},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Microsoft Office","optional":false},{"name":"ServiceNow","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-09-28T15:12:00Z","employer_posted_date":"2026-10-24","last_verified_at":"2026-10-29T12:07:08Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"Job Purpose\nThe Implementation Consultant is a client-facing professional responsible for implementing ICE Mortgage Technology’s Data & Document Automation (DDA) Analyzer solutions within the Encompass platform. The consultant manages the entire implementation lifecycle, from discovery and solution design through configuration, testing, training, go-live, and post-launch support.\nThis role combines mortgage industry expertise, client consulting, technical configuration, and project management. The consultant works directly with mortgage lenders to understand their underwriting, quality control, compliance, and post-close processes and then configures DDA Analyzer products to support those workflows.\nKey Responsibilities\nManage multiple client implementations from discovery through go-live and post-implementation support\nServe as the primary client contact and trusted advisor\nGather requirements and translate mortgage workflows into effective DDA/Encompass configurations\nConfigure Income, Credit, Asset, and/or Audit Analyzers based on client underwriting guidelines and operational requirements\nLead UAT, client training, knowledge transfer, and adoption activities\nTroubleshoot configuration issues and partner with Product, Engineering, Support, and Data Services\nManage project timelines, deliverables, status reporting, documentation, and escalations\nIdentify opportunities to improve or automate implementation and mortgage workflows\nTechnical Skills\nEncompass end-user experience in a production lending environment (required)\nDDA Analyzer end-user experience (preferred)\nProficiency with JIRA, ServiceNow, Salesforce, or similar tools; Microsoft Office Suite (preferred)\nQualifications\nBachelor’s degree in business, finance, or related field (or equivalent experience)\nRecent mortgage underwriting or senior processing experience\nPMP, CompTIA Project+, or comparable project management certification (preferred)\nNMLS licensure (preferred)\nExperience with Agile and Waterfall delivery methodologies (preferred)\nPrior mortgage technology, fintech, or SaaS implementation experience (preferred)\nWillingness to travel to client sites as needed (up to 25-50%)\nIdeal Candidate\nThe strongest candidate brings a combination of recent mortgage underwriting or senior processing experience and client-facing implementation/consulting skills.\nIntercontinental Exchange, Inc. is an Equal Opportunity Employer. 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